The rental was perfect. Great location, excellent and helpful staff.
ALEXANDRE M
Arlines Gifts N Things
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vancouver, BC V5Z2E2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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More location in Westend or Downtown as high populated zone in Vancouver.
NENAD OThe vehicle was parked between 2 cars with less than 2 feet clearance. It took 15 mins to get out of the spot. They said we had no dolly, but they gave me one after I showed them the contract. The vehicle worked well, and I had no problems driving it. The seat was comfortable for the long drive
Mark BThe lack of customer service, information and blatantly not caring about customer satisfaction, is unacceptable. Besides the fact that the clerk refused to add the insurance after he had taken my ID, he didn't know any answers to the questions I was asking, then phoned his boss and was rude enough to speak in a foreign language right in front of me. Then told me his boss said no. When I CALLED UHAUL customer service, the people on the other end hung up.on me...TWICE. I don't know who owns this company now, but this is the 3rd time I have had issues with Uhaul. Unacceptable
Geraldine GFix your app. It showed no availability for the equipment I wanted buti a call determined that was not the case! Last time I used uhaul my experience sucked and I was supposed to get a credit. Did I? No. Although I did get access to confidential info on another uhaul customer including their CC info . . .
BRUCE C