I had a horrible experience with my truck 🛻 full of roaches, in the front and cab. Started crawling all over my husband’s legs 30 minutes down the road. We brought the truck back and still had to pay another $100 dollars to rent another one. After we sat in the office for 3 hours trying to get them to just switch them out without paying more money. The only good part was the lady that worked there was very 😊 nice. But we are still trying to get our money back after a week of calling and putting in a dispute. I would not recommend renting from U haul please 🙏 for me to get my $155 dollars that they have now charged me.
JAMES S
Discount Mini Storage of Vero Beach
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vero Beach, FL 32966
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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To expensive
MAURICE PExcellent staff and very accommodating. Great communication and professionalism. Friendly service.
DAVID LAlways polite!
DIERDRE MAllison, the desk rep, is EXTREMELY disrespectful and lacks the decency of a normal human being. This isn't the first encounter with her saying she "doesnt give a shit" when we give her info on the vehicles (broken or items that need looked at) or the reasoning for having to extend our booking by a few hours. Im 100% sure Uhaul allows rental extension. After having it out for 12 additional hours, we returned it where she threatened to call the cops for "stealing it". Even though we were in constant communication with her. Total rental time was 4 days, but of course she rang It in for a week long rental... we'll be seeking legal advice for corperate theft. We're a company that rents 50-80 uhauls a year and she will also be the reason we no longer use Uhaul. With soo many company's to choose from out there, customer retention should he a higher priority.
ELWOOD W