The customer service representative online was very helpful in assisting me with navigating issues that I was having with the U-Haul app as I tried to return my rental earlier than anticipated.
COLLIN B
Phoenix Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vicksburg, MS 39180
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Always friendly and helpful.
KELLY HAngel is excellent to work with she helped me out so much in looking at my truck. I had to go to Pearl MS uhaul to get my hitch installed Patrick was great at Pearl Ms location. I then went back & got my cargo trailer at Phoenix Auto Sales UHaul location Angel taught me everything I needed to know on my rental & showed me everything. I work nights she also let me come 30 mins after my scheduled time to pick up when I called her as I had delayed flights night before she was so sweet & kind. I also appreciate her professionalism with her knowledge on teaching me everything I needed to know pulling a trailer my 1st time. She went above and beyond for me. Thank You for your Excellent Customer Service Angel I would highly recommend Phoenix Auto Sales Uhaul Location for any Uhaul Need. I will be back & you will get my business for all my future Uhaul needs & I will highly refer your location. Thank You So Much 😊
SHERILYN YI rented a 26’ truck but in date of delivery, was informed it wouldn’t be one there - explained it was what was rented several days before and it had been approved and a truck was stated as being ready, the lady said the truck would be ready. Went to pick up truck and she said it was broke down and gave us a smaller truck resulting in us making extra hauls. On the phone the lady said we could pick up the truck at any time and keep it til Sunday at 10 and there wouldn’t be an additional charge. Halfway through our day she called on Saturday asking when we would be bringing the truck back as another couple needed it. We took it back later that evening when we were done with it - we filled the tank - cleaned the truck and then got stuck with a $25.00 cleaning fee. Overall the truck was ok but the business could do a little better on organization and not rushing people in a legitimate rent. I could not believe she had called!
MOBREY PSuperior Service
BILLY S