Tell the customer that you do not have the 10-ft cube truck and substitute it for a van that is filthy of kitty litter has not been cleaned it wasted 3 hours of my time screwed me up I had a delivery at my place that I was not able to get there on time due to wrong vehicle I was not impressed and I have not used U-Haul for quite a while not happy
carlos d
Mega Mart Ltd
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victoria, BC V8T2W4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I booked a 10 foot truck 4 months ahead of time to ensure I had it. The day before pickup, I received a call from uhaul saying the original location I chose did not want to lose their truck to a one way trip and offered a 15 foot truck instead. As I was using a ferry to move, I needed a 10 foot truck for reservation space. They found me the last 10 foot truck in the area. The people at the pick up and drop off locations were lovely and helpful, but the fact that UHaul waited until last minute to tell me and try to change my truck was incredibly stressful and a terrible business practice. I had booked it months earlier to avoid such issues.
Savannah EThe staff was wonderful. It was quick and they were friendly to deal with. However the UHaul needed a clean before we could start our trip.
Jeffrey NNothing,very nice and friendly
KYAM SWas no signage or indication where to park or where to drop off the keys. Tight space for a larger truck.
Ian B