19 foot truck had no AC and shook strongly when applying the brakes at 50mph and above
NEIL A
Wading River Beverage & Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wading River, NY 11792
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We had to wait 15-20 minutes till someone got there to check out van to me. Plus the back was dirty and the front cup holders ha a sticky substance in them.
DAVID BI did not have time to take pictures due to having to do a quick move hence the reason for the rental but it was dirty inside. Dirt all over the floor. Windows were dirty particularly the passenger side. Seems loke it was not cleaned inside or out,loose change on floor. Pick up and drop off location had large plastic rubber mats next to van driver door,during daylight was able to avoid, dropping off at my stated time was not as easy due to poor lighting, trip hazard. Is the location responsible for cleaning truck? Does Uhaul do frequent checks of rental locations?
MICHAEL JEverything was great
GENE MIf the next customer has any problems,PLEASE, PLEASE , PLEASE don’t have them contact the scheduling office, the lady who called us from 631-244-7924 was extremely rude and unhelpful with our situation. My wife and I have never been treated so badly. If you have any way of finding out who this lady is, please have her go through any of U-Haul’s retraining on customer service. If we didn’t need the truck, we would have canceled the whole thing and reserved a truck from Penske or another company. The woman in Arizona, Shaneqa, was wonderful after hearing that the original place our truck reservation was closed. She transferred us to the 631 area code number and was very very upset with this woman’s attitude towards us. Feel free to contact us if you have any questions.
HOWARD J