The owner is not at the location. Tells you to send him photos after you hook up the trailer yourself. I had completed the check in on the app but he claimed I hadn't and added insurance without my consent. The equipment here looked like they were not checked for cleanliness and my trailer had non working lights. Feels like a 3rd world scam center
Teoman C
Rockys Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warner Robins, GA 31088
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Customer Reviews
- 4.0 Average Customer Rating
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Store clerk was very nice and helpful‼️
Mcctea NDrop off was good
Scott HI was scheduled for pickup in Cochran, Georgia. I had to drive an 30 minutes to get trailer from new location and 30 minutes back. I booked online for the location. I was called on the trip down saying I had been changed to different location for pickup. Once i got there to get the trailer no one was at site. It had a note in the window to call number. I had to upload driver license and send text, also I had to hook the trailer myself because no one was there to assist. And take a picture of the hookup and send to that number. My contract was verified over the phone. It was a very bad experience.
DARREL HOriginally scheduled pickup at a different location at 8am, then it got changed to this location at 8am, then it got changed to 9am after I got there at 8am. Then the store was closed so there was no one to check the trailer connection. Checked out over the phone with a number that was posted on the door,Also when I returned at around 11am with the trailer the store still was not opened, I called around to different uhaul facilities near me that were open because I didn't know how I would get it processed on time to avoid being charged for having it too long. Overall displeased with every step of the process.
Joshua M