Second time I’ve used this location, first time was very smooth. The problem is that they did not have the appliance dolly, so asked me to pick one up elsewhere… then that place did not have one, and recommended another location. I ended up not getting a dolly, seemed they did credit my account the $10. Staff was friendly at both spots.
John R
Comfordable Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waukegan, IL 60085
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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All went smoothly, Staff was helpful and friendly
John RThe staff there were amazing got me in and out no problem .Highly recommend very clean establishment.
Twalia AI returned the vehicle on 12/12/23 at 1:39pm. The person who received it said the receipt would be mailed in 20 minutes. It didn't happen. I had to call the next day to ask for it. The other situation is that the van drop off time appears as 4:00pm. That's not correct. It was at 1:39 pm as I mentioned before. I have asked several time to rectify this situation but it has not been done yet. This is a liability issue. I don't want the van on my name during those hours.
Carlos MYour mobile Check-in/out system is to complicated. Information for both should be sent together. We didnt see the return info until after the truck was returned because we were busy moving all day and did not check emails until after the truck was returned.
Daniel V