The lady was a sweetheart but the place was an absolute dump unfortunately
JOSEPH F
Bubbas & Rose Of Wausau
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wausau, WI 54401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We picked up the truck before normal business hours which went fine, except that the rented moving equipment had not been placed in the back. Luckily, they opened early and the owner was very accommodating, It had been a cold stretch of weather, so the truck had a slow start, but after a 20 minute drive, ran much better. I would suggest that UHaul dealers start and clear snow/ice off trucks to ensure the reliability. We have rented trucks for moves at 3 times in the last 4 years. Always a good experience and would highly recommend for any need of a larger vehicle.
Mark VI did not receive my Dolly or furniture movers.
ADAM DWe delivered a vehicle here back in December so I decided to choose this location as the pick-up place for this most recent rental. Personally, I find it very easy to use the app as I think it's pretty outstanding. However, this time things got a bit confused when I started in the app but Rose(?) also started in her computer. Had that not happened, I trust things would have gone even more smoothly. She's a nice person and it seems her family helps her out with things (both times). This isn't a big lot with many, many vehicles as you might see other places but it served our needs fine both times. Take care -
LINDA GThis has nothing to do with Bubbas & Rose or the service they provided, but the pickup process was horrific. U-Haul not only changed our pickup location and the time of pickup, but they also didn’t have the right size truck that we had ordered. The UHaul representative called me the day before pickup to notify me of the address change due to the fact that the 26’ was not available at the first location, but it would be available at the second location. But then we showed up, they didn’t have the 26’. We weren’t able to fit all of our belongings in the 20’ so now we have to rent a second UHaul to get the remaining items back. We moved across the state, so now we have to go back to get the rest of our stuff AND pay for a second uhaul. Bubba & Rose was so apologetic and amazing and it is 1000% not her fault by any means. She did everything she could to ensure that we were taken care of.
LOGAN M