Drop off of the vehicle took far too long.Keith S.
Bubbas & Rose Of Wausau
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wausau, WI 54401
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- 3.5 Average Customer Rating
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Rose is an awesome human. I prefer this location over the main location in my cityEric S.
When we arrived the location smelled very bad. There was garbage and stuff everywhere. When we walked in, the person at the front desk was sleeping. It was a large women in a lazy boy chair who was snoring. We exited the building and had to check out online. Not a good experience at all. I tried to pick a different drop off location but that was changed. I am overall not satisfied with this at all. BOTH locations were changed even though I chose both of them.Destinie J.
Unfortunately because of the issues with the pickup I would not recommend you all unless they can deal with a live person when picking up and dropping off.Timothy W.
Rose provided stellar customer service, making sure I received the right equipment and that all the charges were correct. It is always a pleasure to rent from her because of the caring personalized way that she treats each customer. i will definitely be renting from this location again and will tell my friends to do the same.Joel G.