Kokomoz was great to work with and they were happy to answer all my questions. The truck was in excellent condition. I picked the truck up after Kokomoz was closed so I had to use the U-Haul app for pickup. Unfortunately the U-Haul mobile app didn't work for me. Fortunately, I had brought with me the U-Haul Customer Service telephone number. Eventually, I got connected to U-Haul Truckshare and a very nice person worked me thru entire contract and pickup process using their website. We also could not add an extra driver using the mobile app. My additional driver could not upload photos of his license using the mobile app. Another phone call and some back door process led to success. The mobile app needs a lot of work, but I have to say the overall rental was very cost effective and the U-Haul support people were excellent. Overall an excellent experience.
William M
Kokomoz Waynesboro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesboro, VA 22980
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkGreat place
Tony BGreat customer service!
Teddy CEasy in/out, the guy was very nice and helpful!
Franklin WNo improvement necessary. Service, trailer, location, and price were all perfect!
Daniel I