Vehicle only had 39 miles of gas on pickup, the low gas warning would not let me see the odometer, the payment methods accepted on the website were not allowed during pickup, and the vehicle was blocked by an unloading truck. Lost an hour of usage, all due to preventable things. Drop off was easy enough, although the fuel gauge on the vehicle was not updating when gas was added so I have no idea how much fuel I left it with.
COBY M
Waynesboro Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waynesboro, VA 22980
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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it was A+!
SIDNEY MDirty truck. Crowed lot. Stall, fair.
DOUGLAS HNo one was on duty to check the UHaUl in. Just the cashier who was cordial and directed me were to drop off the trailer. I turned in the trailer after hours via the app.
Stephen LWhen I arrived to pick up the truck I reserved, it was not available. The staff worked to get me a substitute truck. The truck was dirty, had rotten food and furniture from the previous customer. The truck had no gas and a tire was almost flat the next morning. I did find Wade, the owner, to be honest, helpful, and willing to significantly reduce my invoice for my troubles. I’m hoping that this was a fluke and not the normal experience with U-Haul.
RYAN B