Have staff that know what to do at pickup.
Randy G
Wingate BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Bend, WI 53095
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location and truck were fine. The app did not work for pickup or return. Even the location had problems with your software. It took me almost an hour to complete the pickup process. Was a poor experience
Mike MWould not let me drop trailer even tho this was my assigned spot to drop. Told the manager to work it out I am just following contract
STEVE WI arrived to find that the individual at the counter had no idea that I rented a truck even though I talked to them directly over the phone to reserve the truck. . U-Haul’s rental computer system was also down at the time I picked it up. Driving it, air noise around the doors was so bad we had to yell in order to hear each other and the steering was way out of alignment and loose. Top it off, I was thirty minutes late getting started due to the rental issues, returned it 30 minutes late and was charged for an additional 6 hours.i understand the additional charges, just felt that with all the problems with picking it up, removing all the snow and ice from the trucks windows in order to drive it, not to mention the truck was parked in an unplowed area so my shoes were full of snow on top of the 5 degree weather that they would be some understanding. The money isn’t the issue, just a bad experience from the start. I read the negative reviews prior to renting here, thought I would give them a chance due to their location. I will look to other truck rental companies in the future.
MATTHEW SThey never told me that I only had 66 miles - from West Bend to Oshkosh is insane! How is this calculated and why doesn’t your web site state this - they just told me to sign and I didn’t take the time to read the fine print. I had no reason to suspect this since it’s not mentioned anywhere! I supposedly went over and when I returned it in Oshkosh they told me about it and that I was being charged an extra $8 😡 Terribly underhanded - I expect better from U Haul!
Connie M