The customer service was great. I was in and out quickly and will use the location again.
CHRISTOPHER C
DML Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Chester, PA 19382
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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You're online access is terrible.Your app is terrible, doesn't work?Customer service is terrible.Overall experience was terrible
Martin BI was charged for 5 extra miles. I only drove it 57 miles. Two gallons of gas ?! Really? It was only $16 so it’s not the money it’s the principle. I guess I should have measured the gas I put in more accurately when I refueled it . I’ve never had this happen before and I’ve rented plenty of trucks. Maybe I’ll have consider other options the next time. This was also an after hours drop off so the location didn’t do anything but bill me for these things.
Stephen FI put $15 of gas before returning it was the exact same as when I picked it up. If you want $13 I hope it was worth me never saying a good thing about your store
CHAD HThe young men working could not have been nicer.
Pamela M