Zero issues with this location or the equipment, everything was perfect. But U-Haul first reserved my equipment with the Georgesville location and they are a location I will never do business with as long as I live and I will tell everyone I know not to use them. Another customer at that location needed the same equipment as me during the same time frame, but wanted to pick it up a day before me. This means more money for that location, so they let the customer reserve the equipment and then immediately extend their reservation, literally the same time they reserved. Then that location told me that I had to pick my equipment up from the Sinclair location completely different part of town for me during rush hour on a Friday and didn’t even consider offering me any discount at all. The blatant greed was disgusting to experience. The location I ended up using was actually much closer to me than any of the others U-Haul tried to send me to. Also disgusting that U-Haul refuses to recommend that location. They don’t even consider this a Columbus location despite being on the corner of State Route 142 and US route 40. They actually consider this a Cincinnati location which is also just disgusting on U-Hauls part. Why use third party locations as distributors is you are going to let greed control everything you do?
Christopher P
ML Doughertys Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Jefferson, OH 43162
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- 4.0 Average Customer Rating
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It was an automated return. So a lot of the above questioning does not apply.
Adam WLocation was easy to get in and out of. It was after hours so we parked the truck with others and dropped the keys in the box. Not sure about in inside facility or the personnel.
CODY HVehicle needs oil change and maintenance.
BETSY HIt was later at night when I dropped it off. Parking lot has some fairly big holes in it. There was some trash in the gravel lot that caught on my feet when I was walking around the U-Haul there were people walking around the lot being quite loud. Again, this was very very late at night when I dropped off the U-Haul.
Pamela M