We arrived at the location to pick up our rented u haul. There was no one at the location. I called the number on the sign. The manager answered and did not know anything about the rental. Said u haul had not informed him. He said it would be 20 minutes for him to get to the location. 40 minutes later he arrived. Things went ok after he got to the location but it was very aggravating that there was such miscommunication for the company.
Dalena A
Cedar Flats Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Plains, MO 65775
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Easier check in/out
Ron HThe U-Haul leaked and ruined several pieces of my furniture
James CZero communication with whomever was supposed to be at the location at my scheduled pickup time. I reserved moving blankets but since nobody was there, I didn’t get them. I called every available phone number looking for someone to help but this was unsuccessful. I have yet to hear from anyone in response to my voice messages and it’s been 3 days. This location is an embarrassment to U-Haul. There are so many other locations to rent trucks/trailers and I’d definitely recommend those locations over this place.
Ole WMaking sure renting equipment is prepared. I was charged for a dolly but was not in the truck.
Elizabeth S