The only thing about this location is that you really can't tell it's a UHALL location. There were no trucks in the lot and the only sign was the sticker on the door. It's in an industrial park and we ended up driving by the location twice. If you drive to this location look for a big red brick building because the GPS isn't exactly accurate as to the pinpoint location.
Maria R
U Name It Self Stg
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Springfield, MA 01089
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Truck body was dirty and they didn't have enough blankets
TIMOTHY AIt was horrible!! Dirty with bugs and the gas was not as indicated! Broken glass and debris in the back of the truck and the manager gives a $50 credit and thinks that’s enough? Ridiculous ruined my move and backed us up for a day to move long distance and it was the only truck in the area ! Very unhappy with U-Haul and there resolution
Luis GDirections are unclear in gps. Building has nothing indicating uhaul. It's in the middle if an industrial area and roads leading to it are essentially just cutting through parking lots.
Sean KTruck was not available at pick up, customer service seems to have no idea what they are talking about and told us multiple different things, and it's impossible to actually speak to anyone at any location to try to resolve issues.
Robert D