I had scheduled to pick up the uhaul at 3. And when I got to the office there was no one there that knew what to do i had to wait 20 min for the guy to come back from lunch. I had scheduled the pick up more than 24 hours in advance.
KIMBER H
On the Road Again
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westminster, CO 80030
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Customer Reviews
- 3.5 Average Customer Rating
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Nothing they actually went above and beyond
BRANDON Bcould not speak English to communicate and no parking or help in getting it parked.
Richard ANo one at the sight to help with process. They seemed to not be aware that I was coming even though I'd made a reservation. Truck was backed up into an area that I couldn't get around the back without wading through weeds and trash. Couldn't find the lock box, which delayed the process even further.
Kimberly BThis was my worst experience of ALL time with UHaul! I booked a one way UHaul in Broomfield, CO with a drop off in Denver, CO. The day before I was to pick up the UHaul in Broomfield, CO at 7 am I was informed that I was going to this location in Westminister, CO at 9 am. When I arrived; the person there spoke no English; and hid from me the entire time in the back of the shop!! When the owner of the facility arrived at 10 am he was unable to help me as well! The only person who did their job was the person I called at the Broomfield location who was able to give me the code to the lock box over the phone so I could do my move....3 hours later! This location in Westminster should be closed down!!
David K