No service at the pick up location called customer service and was told there is nothing they can do and I should pick up somewhere else yet the other place was 30 miles away and no one could give us those miles for free!!!
Jennifer S
F E Brayton Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westport, MA 02790
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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It took us 3 hours to gain access to the keys to the truck we had been staring at and reserved for 3 whole hours. Our moving help left so we ended up having to move things on a second day and keep the truck longer. With no help. Thanks for ruining our moving day! We will not be back.
Elizabeth SThe regional phonecalls disturbed me, out of touch with Brayton, not knowing when I picked up or returned. Very useful, Uhaul, to take my wife's paintings and sculpture to a memorial exhibit: See YouTube, "SMP Memorial Exhibit review." Susan Mohl Powers majored in Astronomy for 2 years at Mt Holyoke, in the same clsses with Jeff Hoffman, who became an astronaut and fixed the Hubble! Susan Mohl Powers is also on Wikipedia.
Alan PF E Brayton Auto was so wonderful and accommodating - beyond expectations! Many thanks!
Tom DThere won’t be a next time. As my son told me….never use U-Haul again. Corporate computer system glitches are too much to deal with and it ruined my experience. I returned my truck 7/25 and it is still showing not returned in my online account. First, the store didn’t log it in but when they did 3 days later, it would not show returned at U-Haul or in my online account. I spent all week chasing that issue. NEVER AGAIN!!!!!!! Picking up in Fall River was a problem too, due to U-Haul system glitches. Even though I showed the staff my order # and text from U-Haul, they said, “We don’t have your truck and there’s nothing we can do about it. I’ve never been so stressed in my life.
Mark W