Drop off after hours was confusing. We weren’t given a gate code to get in to park the truck. Then we were told there was drop box but we couldn’t find it anywhere on the property. We ended up being on the phone with multiple people from UHaul and it took us an hour to complete drop off.
Lauren M
Affordable Storage Guys
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in White House, TN 37188
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I was not supplied with a gate code and I dropped off on Thanksgiving so no one was there. I had to call 3 different numbers before I was able to reach someone.
THOMAS HThe online pick up process is cumbersome.
Timothy MJay was great!
MARCIA BUpon arrival to the locked gate, the Uhaul app would not work so I could not get a code to get in. I texted the number on the storage building sign, as instructed, and received a reply back that I need to contact Uhaul. After I finally got in the gate 30 minutes later, I was given instructions on a key box lock to get the key. The numbers and letters on the actual lock are so worn off that I couldn't even tell what I was entering. I ended up just having to do trial and error with each letter/number to get the correct code entered. Replacing the locks is a simple fix and would eliminate such a waste of time and frustration for your customers.
DEEDEE O