There was no parking at the Uhaul lot so I was told to park in the CVS next door. I reserved a furniture dolly a week before my move. When I arrived on site I was informed that there were no furniture dollies left, despite my reservation (this means reservations are functionally meaningless). The manager walked away from me when I asked them to explain why this happened. As a result of not having a furniture dolly, my move took much longer. When I returned the truck, the lot was a crowded mess, and the website to return the truck was loading disastrously slowly. The whole thing took forever.
Moving Truck Rental in White Plains, NY at U-Haul Moving & Storage of White Plains
Moving to or from White Plains, NY 10603? Get FREE truck rental rate quotes at U-Haul Moving & Storage of White Plains.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of White Plains
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from White Plains, NY.
Cargo vans and pickup truck rentals in White Plains, NY
U-Haul cargo van rentals and pickup trucks in White Plains, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in White Plains, NY 10603. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
As a known customer, you would think a negative review shouldn't be completed. I visit this location about 2-3x a week. Everytime I pickup/return the truck, there is always a problem. From the contract not stated the correct information to the close out contract having addt charges. They have 1 person working at this busy location, the line is out the door every day. It takes about 30-40 mins to check out everytime.
Manager was not there, left people there who were not able to do anything but take keys and incorrect bill.
THE MANAGER DID A GREAT JOB IN HANDLING ALL THE PEOPLE & GETTING THE JOB DONE .THE PROBLEMS WITH EQUIPMENT OR RESERVATIONS SHE HANDLED WITH CARE A JOB WELL DONE THE MANAGER IN THE NORTH WHITE PLAINES OFFICE IS A TRUE PROFESSIONAL & U-HAUL SHOULD BE PROUD OF HER & HER WORK ETHIC...
The employee had an attitude for no reason. N why is it my responsibility to check rental for damages that's something your employee should do take note write it down and sign off on it I should have to take photos and sit there waste my time I'm not gettin paid for that, after hours drop off I get, when I go to rent a car the employee walks around the car notes all the damages does ask me to check the equipment out wait I'll get a txt n take pics of any damages that's not mark or I'll b charged(which it had alot of damages that weren't marked)... Long story short THESE NEW RULES SUCK
Seemed under staffed but understandable due to Covid. The whole experience was easier than expected.
Well staffed and courteous staff. Very pleased.
the man who hooked up dolley was very nice as was the women who signed me in bot I was not 50 miles away and I was pulled over because the driver side light housing had fallen off and was dragging. I was forced to find a store where I could buy some bolts to put it back on and it was clear all the prior bolts had pryed free. It was never hit and there was not even a car on it yet. When I got to the car 200 miles away after spending an hour repair the housing i was faced with one of the safety chains missing a hook which again forced me to go to the store to buy a tow cable to secure car. As i said people in the morning very very good when I returned they where the worst. Did not want to hear my issues. Oh I forgot on way home pulled over a second time because the actual light was now hanging out of the housing so not visable to cars behind me. All in all not a good experience
For starters there was no customer parking. I was advised to park my car at CVS next door, even though CVS had signs posted prohibiting parking unless you were a CVS customer. I made an online reservation which Included a furniture dolly. When I arrived I was told there were none available so I had to rent an appliance dolly which was more money. I was told I would pay the lesser cost since the dolly I reserved was cheaper. While walking to the truck, the girl outside told me there was a furniture dolly sitting in one of the trucks not being used so they swapped that dolly for the appliance one. When I received the online statement, I was charged for the more expensive dolly which I didnâ€™t use. Getting back to the reservation, I was questioning why I was able to reserve equipment that wasnâ€™t available. I was told people may have come in before me to rent it. Meanwhile I made the reservation 15 minutes before arriving. The counter personâ€™s response was, â€œlisten Iâ€™m not here to start an argument with you.â€ Horrible, just horrible.
Doing a great job as is.
Checkin was slow. I already did the online checkin the night before. And then had to re-do almost everything with the clerk. Waste of time. Also I bought a big TV box, but they had none. When I returned the truck the same day, they had plenty of TV boxes. Jamie (owner/team member) was very nice and quick with processing my checkout and inspection. What should have been a 5-10 minute pickup was 25-30 min. Not how I was looking to start a moving day. Mostly happy with the experience.
Perfect process and rental
The person who welcomed us and processed are order, Jamie, was pleasant, friendly, courteous, helpful and very professional.
Very polite and courteous service
Nothing. Very helpful and fast. I was in and out in 15 minutes
What a great experience! Surprised at the large number of vehicles available during pick up and Anny M was terrific handling the rental contract. Laryssa V was quick to process the return. Overall this exceeded my expectations and will definitely use this facility again for future moves.
Vehicle was sufficiently cleaned in the cab and cargo areas. I rented blankets which were supplied quickly and put into the cargo area by a staff member for me. I was able to leave my vehicle there for the day while I utilized the truck.
This was my 2nd vehicle rental from U-Haul. Both times the on-line reservation was easy, and the "day of" check-in from home made the process at U-Haul quick & efficient. In both instances the representatives were courteous, professional, and knowledgable. The 1st rental (10' truck) I returned the truck after hours following U-Haul's instructions on my phone. I took all necessary photographs, uploaded them from my phone, answered questions about gas & mileage and described where in the lot I'd parked the vehicle. The check-in went perfectly. Returning the vehicle this time, (van) could not have gone smoother. An attendant came out before I turned off the engine, knew who I was, did a quick check on the brakes & the blinkers and said 'Thank you, you're good to go!" I will absolutely rent from U-Haul at this location again.
I returned the vehicle at 2:57p.m. and the experience was excellent. The man that assisted me was great, he even made me laugh.
Get organized and do what you say your going to do
I was quoted one price regarding mileage and was charged a higher rate when I returned the van. Be honest with customers
I have used U-Haul in the past and there was always A problem or a mixup this time the experience was pleasant and I give you five stars
Not have a separate support team for buyer's club. Have Customer Support that can resolve issues
I had to ask for a receipt, and when I did, the front desk discovered that the lot personnel had not officially checked in the trailer. I recommend getting a paper trail here.