Nothing. Everything was great, just treat everyone else the way you treated me :).
Trailer Rental & Towing in White Plains, NY at U-Haul Moving & Storage of White Plains
Moving to or from White Plains, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in White Plains, NY 10603 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in White Plains, NY
Cargo trailers in White Plains, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of White Plains!
Utility trailers are perfect for towing large or oversize cargo in White Plains, NY 10603. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of White Plains provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in White Plains, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in White Plains, NY online today!
Trailer and Towing Supplies
Everything and everyone was perfect.
I returned the two dolly early (to unload our truck, and return it later). Then the self-return after hours was messed up - no return option for the truck - and it was the dolly not checked in. When I came earlier in the day, the staff was mumbling and unclear about what they needed from me to return equipment in this manner.
You need more people working early in the morning. All the customers come to rent early in the morning. That is when you need more employees.
Rude general manager laryysa vitti. Lied about fuel level. Nasty person. Will never rent from this location. Expect to be refunded $30
I reserved the truck in Mahopac, NY and got a phone call saying that they did not have the truck and I would have to pick it up 30 miles away, so it was more expensive then we figured, but I needed it. thank you
Everything went smoothly. The trailer wasn't especially clean or new, but it worked well.
People were fine and pleasant inside. Outside at return. Van was not particularly clean and the inside of the windows were so dirty when the sun hit it was difficult to see.Why give anyone 1/4 tank of gas? All they need to do is fill it once and make people return it full. How am I suppose to tell how much to put in to get it back to 1/4? The gauge on the form is inaccurate. There was n additional (very small) charge I was no aware of when rented. I realize this is not a car rental but should still be clean.
We were told the truck would have 3/4 full tank of gasoline but it was less than that, yet told to fill it to that amount on return. Other than that the woman at the check-in counter did a very good job.
My reservation was for 10 am. Got there at 9:50, line was crazy long. Only 2 people working the counter and going outside to help people with trailers or whatever. Didn't leave until 10:45 and even had a phone call from the office asking if I was still coming and I was in line.
Everyone is great except for Amy who appears to have let all that power go to her head! The last time we rented from this location I watched her berate another customer. The words were politically correct but everything else about the interaction was aggressive. This time, it was directed at me. I won't be back.
Nothing excellent service
I am very upset because I was not able to speak with someone when returning the truck about my mileage difference. I was then charged later in the day and did not receive my receipt until 4 am the next morning. I was charged $100 extra for 25 miles over my estimated mileage and my insurance coverage charge was doubled. I will never rent with uhaul again
quick and easy rental. Efficient and courteous staff.
I come to this location simply because of the convivence of how close this location is to me. I have multiple units at this location as I am part of a corporate account with Uhaul however that does not mean I have to utilize this. It is simply easier for me being that we have a business account with Uhual however Convience does not out weigh service and respect. This location simply does not know the meaning of customer service. Everyone here looks miserable and is extremely unwelcoming. The manager has even gone as far as to use profanity after helping a customer before assisting me because the customer came back inside to ask again where to locate her rental when the manager said "You're not fucking listening to me" as the customer exited the building of course saying this behind her back. Literally every time I come back to return a uhaul I am left outside waiting for 15 to 30 minutes, sometimes just taking it upon myself to leave the vehicle there being that the employees are just hanging out in the office when people are ready to check rentals in for return. It is mind bobbling that there are so many 5 star reviews here and I would recommend that someone really takes the time to dig deeper into this location as there is much to be worked on.
The initial person helping me was clearly not able to check anyone in or out or knew how the process worked. I did pre check in and it still took 20 minutes for him to click on computer items. Better training is needed
I was in a bind from another company allowing me to make a reservation for a truck, then telling me the day of that not only was the truck I reserved unavailable, but also that they had no other trucks in stock. This place saved me from a moving nightmare! I was able to get the exact size truck I needed, same day, with less than an hour's notice. The staff was very accommodating and upfront about all the particulars. Great customer service, I will absolutely use them again.
Cargo Van was clean and the rental process was fast. The return was a bit confused, we parked the van at the assigned point someone met us without mask and did not explain the process. Other than that everything was fine.
My pickup location was changed at the last second and I was given no compensation for having to go 25 miles out of my way.
Was told at desk tank was full, it was marked in sheet as half and in actuality it was less than half.
Your service was exceptional and I would highly recommend U-Haul of White Plains on Virginia Ave. to any relatives or friends. Good job.
Your rep was rude and confrontational from the moment I walked in the door. Will never use this location again and will dissuade any one I know from going there. Horrid behavior
My reservation was setup to be online (use my phone to check in and check out). When I arrived in White Plains, NY on 10/18/2020 at 7:10 am for my 7:00 am reservation and started the process to check out on my phone I learned that my reservation was "in person" and I needed to wait until 9:00 am when the office opened. I called the 800 number and they said that there was no way that the reservation could be changed to use my phone to check out. They did say that they could check to see if there was a truck in another location that I could change the reservation to that I could check on my phone. I had taken a Lyft to the White Plains location and the cost to take another ride to a different location did not appeal to me. The "in person" reservation makes no sense. Why would a reservation be made for 7:00 am if the office did not open until 9:00 am. When the office opened at 9:00 am the person helping me said that my reservation was for 7:30 am. That was a surprise. The 2-hour delay meant that my move would stretch past the time window that the home owners association where I was moving to allows. So, I am in trouble with the association from the start.
Fantastic service, they really know their business and make it happen!!!!
keep doing what you are doing! short answer is the team was pro-active in getting me setup SAFELY and quickly, then was proactively customer-focused when returning equipment. Ive used 3 different uhaul franchises in the past year and the white plains site is head and shoulders above the rest.