Very hard to fined took me 30 minutes after my GPS identify the locationRANDY M.
Moving Truck Rental in Wichita, KS at EZ Rentals
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Wichita, KS 67204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Communication. I returned my rental on the same day and called and let a message saying I had returned it to the area I dropped it off. I received calls the next day about returning the equipment. Then was charged about $150 more than I was projected to. Not sure what happened there. There was not a sign to find the location.dianna K.
It was just a parking lot. No office to have a U-Haul representative help. The address was wrong so I had to drive half way across town to deliver the trailer and then was charged an after hours fee... what??? I will not use U-Haul again unless this is fixed. I am extremely upset with the terrible service.Robert K.
They didn't ask me if I wanted a dolly with my rental truck and rented me one on the contract. I knew NOTHING about that and NEVER saw that!! The place I returned my truck told me the dolly was missing then charged me $150 for it. That's absolutely not fair. Why I have to pay for a dolly that I have never seen and never been told?! Poor management. Never go back to U-Haul for anything!Yueyue Y.
Have people working who know what they are doingJon G.
Employees of EZ Rentals are friendly and professional. Uhaul needs to update their signage at this site! The signage that is in place is not appropriate for accommodating the safe return of the equipment. Signage appears to direct you to drive under canopies that are not high enough for trucks to pass under. Canopies are not marked with clearance heights. Signage needs to direct customers to return equipment by using a back alley entrance.Silas B.
I returned trailer on the 15th got billed an extra day they did not help me hook up trailer. and did not give any instructions on how to return the trailerBrian U.
I was supposed to get some money back upon return & I was told by the idiot's at drop off location they couldn't bet in touch where I'd picked up equipment. Very unsatisfactoryManuel P.
Representative was very good and helpful. no improvements.Paul M.
Great lady helped me get checked outCasey S.
Very difficult to park larger vehicles.austin S.
The employees were wonderful. Friendly, engaged and helpful. Thank you very much.Joe Y.
Worst u-haul experience ever! From start to finish! Never again will i use u-haulJennifer A.
Do not rent from this location! I scheduled contact-less pick-up and arrived right on time to find out that the keys were not available. I called the location and found out the dealer had the keys on him and had left to get lunch. I was told to wait 5 minutes and ended up waiting an hour! He eventually turned his phone off so my calls were going to voicemail and I had to call the U-haul 800 number x2 because I got hung up on by them the first time! Someone eventually showed up but I did not leave there until almost 2hrs after I scheduled pick up!Dung T.
The drivers door was not able to close fully. I drove from Wichita to St Paul MN with a door that ratted (until I stuck a cloth in the door when I closed it) and a cool breeze blowing through the door frame. The door open indicator was on the whole way. I can't imagine the people prepping the truck missed this. Plus, the woman who was checking us out, who was very kind, courteous, and professional, had a horror movie playing in the lobby. One guy was torturing another and the sound was loud. It was actually quite disturbing to be subjected to at 10am in the morning.Laura S.