I am a Realtor and rented a truck for my clients. I was charged $200.00 for non return of a dolly that my clients say was returned. Called to request a refund and was told that they can’t talk to me about it because I wasn’t the one who picked up the truck.i did reserve it and pay for it, but somehow that isn’t enough to know why I wasn’t charged. Was supposed to get a call back from the field supervisor the next day. That was 3 days ago… crickets.
enedelia c
Budget Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83702
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Customer Reviews
- 2.5 Average Customer Rating
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Clean the cab. It was dirty and full of dog hair.
nathan bThe man at the front desk was very unhelpful. I had ordered a dolly and they had none!! I was supposed to get a lock and again they did not have one. Instead of finishing up with me, he started with the customer behind me and made me wait. The truck window was full of bugs and couldn’t see through the window. Also the truck was not full of gas. I went about 30 miles from Boise and filled up the truck and put 12.5 gallons in. Not what I expected from U-Haul!!!!
roanne lFollow up calls staff was friendly and helpful
Bryan MReally Ghetto
Julio M