My survey is meant to be truthful about the entire experience at the U-haul Wiggins location. The system was down for some 20 minutes, and when it eventually came up, it was not able to print the rental agreement. I advised the desk employee that I couldn't take the truck without a proper written rental agreement, showing the mileage at pick-up, fuel level, and total cost. The employee then called U-haul head-office number, and I was then sent those details via SMS. This type of problem is unacceptable and should be looked into by higher management. The truck was otherwise in good condition as well as clean. Had it not been for the kind help of a regional manager, the whole experience would have been disastrous.
JOSEPH S
Beacon Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wiggins, MS 39577
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Check tires. Had bad tire. Had to stop at another location and waste two hours calling road side assistance to get tire changed.
TERRY KStaff is friendly and helpful. Nothing comes to mind for improvement.
JAMES S$32.00 charge for insurance that was NOT pointed out before rental. I have separate insurance and this charge was unnecessary.
GARY JThe lady running this location was very RUDE and Disrespectful!!! Started telling me before she looked to see where I dropped off transport I had to move it,but we she saw I put in the Only spot she had LEFT she threw her hand up in the not even turning around she I don't give you anything you'll get email and kept walking away.!! VERY RUDE!! I will never go back to this location and will tell everyone that ask to stay away. I took video of transport and parking lot, which shows there was no other spot to drop transport in!!!
john r