It was all very good. Customer service was very good
Thomas G
Chilcotin Handi Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williams Lake, BC V2G3R3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The agent in the drop off location was kind and helpful. She also helped us understand whom to call to discuss our being charged extra for KMs after being asked how many kms we would need it for. $612.00 in added charges which she had to explain and take the payment for after we had such terrible service at pickup
Courtney gwill not likly rent from u-haul again.
DONALD MStaff was not trained and had to call their manager to walk them through the process. This is the second time I’ve had this issue at this location. There does not seem to be any efforts being made to train the staff.
KEVIN HStop faults advertising saying Canadian milage rate is $ 1.09 per km the charging in miles !!!!! This then is $ 1.75 per mile !!! I stood in the heat for 45 mins in the morning waiting for someone to open store to take delivery of truck. Store keeper a no show untill 0900 hrs instead of 0800 hrs !! No apology, nothing !! In the evening when returning unit to same as pickup location, a diffren girl behind the counter. She was rude right off the batt and very poorly informed as to how uhaul functioned or charged. She could not even tell me milage rate was diffrent because of converting km to miles. Truck unit was great, clean and new and pleasent to operate.
Don B