The location was closed and finding a place to park a 20' truck on the sidewalk is both impractical and impossible. I wish I'd have known ahead of time, I would have brought it back the following morning. The app glitched again, asking me to share my location, which I'd already done. The return experience was a filled with anxiety.
FREDJ C
East Branch Rentals Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, NY 11211
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Customer Reviews
- 4.0 Average Customer Rating
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The location was advertised as opening at 7:00. Staff did not show up until 7:30am
THOMAS BThe young kid at the desk gave me the wrong truck key and unclear directions to the truck, requiring me to walk a number of blocks back to the office in the rain to retrieve the correct key. On the return he waved me away from the entrance and just pointed his arm down the street as if it would be clear where to park, but it was not. Worst UHaul experience among the dozens I've had over the decades.
Joseph OI was pleased with the service and the location
QESTON DI received the van with 3 quarters gas and the seat was wet so I had to sit thankfully on something I had in my bag. Also they need to check tires before customer leaves property doors were all open I had to stop and close them all. Other than that I would rent again.
Irene V