The truck I rented had issues with the starter. It took several attempts to start the vehicle after it had been loaded with furniture and other personal items. It was apparently a known problem to the staff at the location because they left another starter in the cup holder along the dashboard. That is a safety hazard to issue vehicles with known problems to the public. A partial refund would be nice. Sadly, I am skeptical about future usage of Uhaul because of this incident.
COREY H
A 1 Auto Repairs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamsburg, NY 11211
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Customer Reviews
- 3.0 Average Customer Rating
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Interior was dusty. Someone has rented to transport cement.
Cheng LThe location was rundown. Nearly all of the gas pumps were out of order.
Jenna Rthere was literally no one there working at uhaul aside from a gas station manager who doesn't use the uhaul system. i tried calling support to get my truck but they didn't pick up. i had to contact the chat and it took me 40 minutes to then finally have them tell me that the truck i reserved isn't there but they can give me a larger truck for a larger price. i obviously didn't have a choice except to accept that because i was already 40 minutes late. then finally when they did that, the person working there (who wasn't uhaul) took 10 minutes on top of that to finally give me my keys. Apparently the uhaul person working there just decided to leave early (it was 4pm and they were open until 5:30). Awful experience
JAINAMPRAFUL DTrucks are very dirty outside , mirrors and windshield were filthy
WILLIAM M