Ms.Donna and Lexie are very sweet and always helpful. I go back to them every time I need a UHaul.KATHERINE D.
Moving Truck Rental in Williston, FL at Store It Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Williston, FL 32696
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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No improvement needed. ðŸ‘ðŸ‘ðŸ‘ðŸ‘BRUCE B.
It's more than excellent location, it's more than clean and well maintenace of the equipment,,,IT'S THE EXCELLENT CUSTOMER SERVICE BEHAVOR and the friendship comunications with me, like a customer!!!!!!Julian L.
Have better assistance when you are hooking or unhooking up the equipment.PETER Z.
Ms. Donna and Lexie were awesome!!Joanne H.
The lady on drop off was very nice. My only issue is she said she was not strong enough to disconnect from my truck. It was up to me and my blood sugar was already low and it was all I could do by myself. They need something onsite to remove from vehicles.JAMES F.
Continue to work with quality, trained representatives like the lady that handled my rental. Very friendly and professional.James B.
Equipment had a bad tire. It wouldn't hold air. U-haul refused to let us change locations by 17 miles without a $200 penalty. We had to carefully cautiously nurse it back to place of original pickup.lori L.
Was double billed for my rental. Filed this with corporate. Waiting on refund.Jeromy W.
The lady didnt want to except the truck said she had no room for it wanted us to take it to another location.after talking to my husband she told him to park the truck in the ditch and put keys in the box.all rone oh phone no personal contact at all.i was with the understanding I would receive paper work at thatlocation and still have no paper work.was sent a copy on my phone but cant get it to come up.donna M.
She was awesome :)Ron P.
They were very friendly, helpful and accommodating. I would definitely use them again and certainly recommend them to others.James S.
Good experience!David W.
See comments above.Brenda K.
I was able to get the trailer I needed on the same day I called. They have very good customer service and the trailer was clean and in very good shape. The whole process was as smooth as it possibly could have beenMatthew E.
I was charged $14 for a 2 wheel dolly that was not ordered and not on the truck. Wanted a 4 wheel dolly but they did not have one available to rent???ROBERT O.
Our rental agents was personable and professional. The service was excellent. The uhaul was clean and comfortable. The rental agreement was clearly explained no surprises. My overall experience was first class , I will be a repeat customer as my needs arise.Jeanie T.
Lexi was great. Very friendly and helpful. I will definitely go back when I need another rental. It would be better if this location showed up on the uhaul site for trailer rentals. Not sure why it doesn't. Glad I called before driving 20+ miles out of my way.Richard V.
Satisfied customerCarey W.
If not for the drop off experience, i would not recommend uhaul to ANYONE.JAMES M.
The truck we rented was nearly new. It was in great shape and we had no issues with it. The location made it easy and to pick up and return. The staff was great to deal with.Bryon S.
The air noise from the windows was really loud couldn't even hear the radio playingDoyle S.
It was late and she didn't have to come out but she did and was super nice.Jimmy D.
This location billed me for $15 in fuel despite me having it a full quarter tank more than when I got it. I only put 67 miles on a 15' truck, and I accidentally added 20 gallons because I took a call. I have now had 3 bad experiences with this location, and I will not have any further contact with them. I will go out of my way to avoid them. I am disputing the gas charge on my card as well.Tobias P.
The older woman in the office yelled at the young woman right in front of me for something not pertaining to my transaction. I asked for someone to show me where trailer was and they refused. I got verbal directions instead. I found trailer, hooked it up, then called office again as I was unsure of a hitch with no locking mechanism. Someone came out and chastised me for hooking up to the wrong trailer. Young woman in office was very sweet and helpful. Older woman was nasty, rude.lori L.