It was easy to find. But Sunday on a holiday weekend, we used the dropbox,
JEFFREY C
Willo True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willoughby, OH 44094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Again well done
JEFFERY BI was greeted with a sleeping person and no one else in the store. I stood for 10 minutes waiting to see if he was really sleeping, he was so I made sufficient noise to wake him up. I informed him I was there to pick up a rental truck, to which he responded with I doubt it (quote). In total, I was in the store for over 30 minutes. Once another individual arrived, they were bickering amongst themselves in front of me. Completely unprofessional. By the way, I rented with a pick up 15 miles closer to my house which was confirmed. This 15 miles is 45 minutes out of my way. No apologies from UHaul here, simply an email the week of pick up stating you found me a truck. This was confirmed weeks ago and a major inconvenience for me to which there should have been some financial consideration. Willo Ace is a dump.
DOUGLAS APeople in the store were very nice and efficient. Everything went smoothly and I appreciate that. Just letting you know the truck had over 100,000 miles and was very shaky and rickety. It was okay since we only had to go a few miles there and back for the move!
Jasenko SI rented vehicles from U-Haul many times. This was by far my best experience.
CHRISTOPHER M