The lady was efficient and nice. Made it easy.
Jeff W.
Express Smoke Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willow Creek, CA 95573
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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The agent processing my rental was not pleasant to deal with. She was rude and presented a negative attitude in processing my truck rental. The equipment was dirty inside and the agent was surely bothered by having to clean the cab and rear of the truck. This was the absolute worst experience renting from UHAUL I have ever had.
Thomas O.Well we originally reserved a 6 x 12 trailer A couple of months prior to our needs. A U-Haul representative called us and told us the trailer was not going to be available however they had another trailer in Chico California 80 miles from our house. With that said we said can you reserve that trailer for us. They said yes we will reserve it and you can pick it up tomorrow. Around 330 that afternoon after reserving the trailer in the early morning we received a call telling us that the reserve trailer in Chico California would not be available. They said they would refund our $55 deposit for the reservation on the trailer. But they had found another trailer 100 miles away that we could reserve. We told them to reserve that trailer and we would drive to get it the following day. We drove four hours one-way to pick up a trailer in Willow Creek California and we drove four hours back. The girl at Willow Creek was very professional and did a very good job of helping us inspecting trailer and making sure that we were properly hooked up and everything was in working order before we left the location. Our experience at Willow Creek was the best experience that we had through our entire process of booking trailers through U-Haul.
elaine O.The truck's maintenance light on and mid-trip the check engine light came on. So, I guess my suggestion would be for better maintenance of the vehicle.
Gail B.Very friendly and helpful. I appreciate the helpful service I received at this location.
Jerry C.