I went to one of the dealerships in Rocky Mount NC and made my reservation. Was told that there was a car dolly available and that when one came available in the area they would simply have it brought to this dealership. I got a call that I had to go to Willson nc to pick n up truck and car dolly. The dealership there was bare and sketchy. It only had 1/4 of a tank of gas. When I got the truck home and opened it, there was dirt and petfood through out the truck. The cab wreaked of cigarettes. Over all I would rate this move a D+. The plus is me trying to be nice. Very disappointed in Uhaul.
John B
PNJ Auto And Scooter Sales And Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilson, NC 27893
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I rented on May 10, 2025, Saturday just before closing time. I needed a car dolly to take a broken vehicle in for repair. The owner and an employee accommodated me very well. The U Haul reservation system acted up, but they worked through it to get me on my way. Very professional and helpful. I will use them again when I have a need.
john bWhen I arrive they didn’t have the truck I reserved. I had to drive across town for a truck. Then that location couldn’t get my destination correct and misquoted me on the cost which ended up being twice what I expected. Then when I returned the truck I was charged $45 for gas. Overall a horrible experience. I won’t ever rent from U-Haul again. Ryder is less expensive and nicer trucks and rental locations
STEVEN HThere is nothing to improve. Everyone there was super helpful and kind. Even stayed open later than needed on a Saturday to accommodate us to pick up our piece of equipment. Really appreciated all of their efforts to help us out. The equipment was in good condition and it was easy to pick up and
Terre MMy experience overall was amazing. From the customer service, to the walkthrough of how to pick up and drop off the truck was seamless. The workers went above and beyond to make sure I was satisfied and I will definitely use them again and refer people to this location.
Shekia B