Just the opposite. Great place !
Chris F
Spirits Warehouse
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodbury, NJ 08096
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This was an extremely terrible and overwhelming experience. When I arrived for my pick up at 7am, the key was not in any of the lock boxes. I had to wait on hold for a service manager, who never ended up answering. I had to delay my moving with my scheduled movers costing me over one hundred dollars, and hours of moving wasted. When I finally was able to go at 10am when the physical location opened, my reservation was messed up and it would not process my reservation, although the scheduler had changed the time already. This took an additional 45 minutes to sort out before I was able to leave with a truck. The whole process was overwhelming, time consuming, and expensive. They were able to give me $50 instead of a full refund, which I believe considering the circumstances I went through.
ANTHONY RRude Customer Service
DANIEL SNo issues come to mind
ROBERT HThe staff here has absolutely no idea what they're doing. They turned a 10 minute business transaction into a 45 minute ordeal. The vehicle was half full with gas when I received it. I only rode 40 miles. I put in $40 worth of gas and took a picture of the fuel gauge. They still charge me $82 extra for refueling. Tried to get a credit been working with them now for over four days. No resolution. Very very disappointing I would never rent a truck from U-Haul or this location again.
Louis Z