1. Windshield had a huge crack in it when I picked up the van 2. As I was leaving Wyckoff Wash the an alert came up say my rear door was shut. Had to pull back in. Someone came to help and when they checked the door there was a washing machine in the van. I had to wait for them to remove it. The alert was still flashing this time the side door wasn't closed properly. They fixed that. 3. When I got the van home and started to load it, the back floor of the van was filthy! I had to get my shop vac to clean it. Over all not a good experience. which is sad because I have rented from them in the past but never had any issues.
JONATHAN H
Wyckoff Wash LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wyckoff, NJ 07481
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Absolutely nothing
JOHN RWas difficult to drive a large 20 foot truck through the car wash operation to park. Was not allowed by staff to drive around side of building but the drive through busy car wash.
Randall WSince this location is an open lot with lock boxes, I wanted to pick up my rental earlier than the business opened at 7:30 AM (no interaction with an attendant was needed). The online reservation system would not let me choose an earlier time than 8:30 (allowing me to initiate the rental process via the app at 7:30 AM). Even though I called the day before and spoke to a representative that told me that when I arrived at the location I would be able to start my rental earlier, this was not the case. When I called customer service that morning, they did not open until 7AM EDT. Overall, was very disappointed that I could not pickup the truck earlier to get going despite being told I could by a rep the day before.
Leonard LThe location is convenient. But the van had a terrible odor inside - smelled like manure. If I had not been on a time crunch, I would have asked for a different vehicle.
Eileen O