The cab and box were both empty but dirty when I picked it up. The brakes were dragging and making significant enough noise to make pedestrians turn and look. There was a burning smell inside the cab while driving. The passenger rear outer tire was obviously low on air pressure. The steering wheel is out of alignment with "straight ahead" and there's a lot of play causing the truck to drift left and right.
Michael A
EZ Body & Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Overall it was a good experience, although the operator of the office wasn't present either when I picked up the truck or when I returned the truck.
JOHN MEasy pick up and drop off. Good stock available in good condition.
CATHERINE VC.J. is a.great guy who knows how to deal with customers the right way. I will continue to use that location for my EastEnd Moves.
Calvin SDid not have the truck I reserved
jeffrey m