Dolly was not provided. Providing what was paid for would be ideal. A double authorization hold is also not ideal
Noah H
EZ Body & Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Because this was also a garage, there was one person doing work on cars and taking care of U-Haul business. He navigated it well, but it would help him if there was one person dedicated to U-Haul customers when they showed up so that this one guy didn’t have to go back-and-forth between his work on a car and dealing with customers. Everything was smooth; it just took a little longer. Very minor thing, in my opinion, but if there is one thing, it would be just get him a little more help to manage both parts.
George SNothing.Everything was perfect and the customer service was very well.Kudos Kudos
Joseph RWould not use this location again.
Shawnika JMake sure the location is appropriately staffed. The U-Haul portion of this business seems to be secondary to the auto repair business.
RANDALL W