I made a reservation for a Uhaul from here due to south end location to save KMs. After arriving I had to wait only to be told that they didn't have it at this location and that the other side of town was where the vehicle was located. I advised that the additional KMs would be an issue to which they said they wouldn't charge for the first 10kms. I just got my bill and I was charged for the full amount. It cost me time kms and hassle. I am not impressed
Adam C
4Spinz Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N9E8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The store does not open until 11 however our reservation was for 10 and on the U-Haul website they show 10. The person at the store suggested we should have just gone to a different U-Haul, which would’ve taken an extra hour out of our day anyways. They need to update their hours.
Alicia GI dropped the truck off on a Sunday. The location was closed (as expected). Used the mobile app which was quirky to say the least. There is no physical key drop at this location. When I followed up on Monday morning via the phone, there was still no one in the office. They more or less brushed me off and said they'd contact me if they couldn't find the key. I did take a video of me leaving the key so that I have proof that it was dropped off in a secure location.
LEE TTruck was parked on a grass curb surrounded by other vehicles. I was told to drive around them and through the dirt to get out (going over a curb). The low tire pressure sensor was on. When I reported it to the staff - he said don't worry about it sometimes sensors are wrong I can see with my eyes there is air in there. Was overcharged on mileage.
KRITOPHER OIt’s really really bad service, seem more like I’m begging for the equipment than renting it, of to wait about 15 to 45mins each time as the owner is never there and no one helps you to secure your trailer to your vehicle…
Jerome G