Very upsetting we went to talk to the worker when we returned the U-Haul. We did a quick inspection before we left. Everything looked to be normal. I even took the pictures on the website like it told me to do. Well, I wanted to make sure we left nothing in the U-Haul. We were looking everywhere to make sure we didn’t forget anything and we found a used crack pipe under the seat so we told the worker and he said there’s nothing that they can do about it but we wanted to just let them know. That’s not OK if I was to get pulled over I would’ve went to jail over it and he had no concern whatsoever. Makes me never wanna rent a U-Haul again. Bad experience.
Courtnee S
Auburn Kwik Serv
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Citrus Heights, CA 95610
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Never got my hold deposit back
Sabrina BVery rude person at the front desk very un polite won’t even speak to me just a very rude won’t recommend this location
Adan AThis is our 4th time using your location. And will use again in the future
KIMBERLY KThe pick up process and location was unclear and the workers were very rude for no reason. The sign showing which number to call was not obvious, and when I did call, it took several tries to get through to somebody who was inattentive. I would not recommend this location.
Bradley P