I’ve been going here to rent trucks and trailers for over 20 years for personal use and for my business and it’s always been a good experience until this last rental on 4/11/26. Not sure if this man is the owner or an employee but his customer service skills were horrible. Treated me like a kid and complained several times that I didn’t upload my drivers license before coming in. Acting as though he was too busy and put out by me not doing so. There was only one other customer in there at the same time and he was being helped by another coworker. Once out in the truck the ABS light kept coming on and every time I his a bump the front driver side had a loud rattling. I told them once I returned the truck and they stated that they would check into it. Was not a pleasant experience this time. I’ll be renting maybe two or three trucks in the near future and I may go somewhere else.
WILLIE P
Mini's U-Stuff-It Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Louisville, KY 40229
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything was great.
RONNIE GThe best place to rent U-haul equipment from would not go anywhere else.
RICHARD BThey are excellent—cleanliness, organization, and friendly service.
YANAY PMinis staff is 1st class. They are knowledgeable about the process and I will always recommend :)
WILLIAM S