It’s practically easy to use the service
Francisco J
eZmissions com Sandy Springs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sandy Springs, GA 30328
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great location
Rodney HI have rented from this location a few times over the last 5 or so years, and everyone that works there is always nice, professional, and helpful EXCEPT for one employee. I don’t know his name, but he is a short skinny black guy with long locs and wears glasses. He opened the location the morning of 4/19/26. He is an absolute asshole. He has the worst attitude I’ve ever come across, is not even remotely helpful, and has tried to fight me twice simply for calling him out on his completely unprofessional attitude. The first encounter: this was maybe a year or so ago. I came by to drop off my rental. It was around 630-7pm. I was told the place stayed open til 9, but misunderstood that the uhaul part closed earlier than that. When I got there, the employee told me uhaul was closed and I’d have to do the drop off on the app. No problem. As I turn to leave he says “you knew we were closed. Stop playin.” I told him that I didn’t know uhaul was closed and that him being a dick about it wasn’t helpful. He bucked up and immediately wanted to fight. “Say that to my face bitch” were his exact words. I told him I wasn’t trying to fight, just that his attitude wasn’t helpful at all. The second encounter this past Sunday morning 4/19/26. I came by to drop off my rental. I Googled what time the place opened and it said 8am. When I arrived, I walked in and said “hey man, I’m dropping off a rental.” His response “look around you sir. Does it look like we are open?” I said that the sign says 8am. He pointed out that it was for the weekdays, not Sunday. Fair. My mistake. He then did not even try to help me figure out how to do the drop off with my phone. He told me that my attitude wasn’t needed even though I didn’t have one. I was tired on 4 hrs sleep and didn’t know they weren’t open yet. He said “not my problem” and was just a complete asshole about the entire thing. When I raised my voice out of frustration and told him that he needed a serious lesson in customer service, he once again bucked up and wanted to fight. He told me to come back and say it to his face instead of while standing next to my car. He needs a MASSIVE lesson in professionalism, customer service, and respect. He has none of that. I can only imagine how many other people he treats the way he treated me. Renters beware!
Paul CEveryone very polite and professional. Equipment in excellent condition. No problems.
allan rMarco and Eli did a great job of handling our belongings and were very fast and efficient with our move!
Chris S