We are currently working with RepWest because both of our boxes arrived with significant water damage. A few high-dollar items (couch, mattress, vintage clothes, etc) were ruined while being stored. You could see that water came into the U-box from under the floor, which resulted in mold growth throughout both U-boxes. This is unacceptable, and if you can't store a couch and a mattress in a U-Box, I'm not sure what you're supposed to store in them. The water damage suggests that these pods are not even stored inside. From U-box website: "Your containers aren’t stored out in the open in some parking lot. They’re kept in a clean, dry, and secure U-Box storage facility that you can access anytime during business hours." There is no possible way that our boxes were stored in a dry place. I recommend being able to hold up your end of the bargain before accepting new business. We don't have any numbers from RepWest yet, but regardless of what compensation we receive, the cost to replace and restore our items is greater than the amount of money that we have paid U-Haul for U-Box services. I'm sure this kind of situation doesn't happen the majority of the time, but if it did, you'd be out of business. Additionally, we scheduled our boxes to arrive on August 3rd from 3-5 pm. We received a call around 10 am on the 3rd that the driver could not pick up the boxes because there wasn't a forklift-certified person able to get our boxes on the truck, so we'd have to move our moving day to the 4th. The person at U-Haul/U-Box said there was no possible way for us to get the boxes on the 3rd (I scheduled this delivery at least 4 weeks prior). So we had to tell our friends that their help would not be needed for our move that day. We went about our day, disappointed that we'd have to wait for a bed to sleep on. We then received a call at 3 pm from a driver saying that they were picking up our boxes and would be delivering them in an hour (wtf). Luckily, we were near our new apartment so that we could prepare, but our friends were no longer able to help us move. Then, after a long day and night of unpacking two moldy U-boxes, we realized our mattress was full of mold. This was demoralizing and inexcusable; we had to continue to sleep on the floor. All in all, it was a terrible experience as far as the storage and delivery were concerned. All the drivers that we interacted with in Austin and Bloomington were wonderful.
joseph O
U-Box Portable Storage and Moving Containers in Bloomington, IN at Southside Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
U-Box Portable Storage and Moving Containers in Bloomington, IN 47401
U-Box containers provide a convenient, flexible and secure way to move and store your belongings. Whether you're moving across town or across the country, portable storage containers are the perfect solution. We can deliver them to your door so you can take your time loading your belongings. If you need us to store your containers while you're staging you home or waiting to close on your new place, rest assured your things are safe in one of our many neighborhood U-Haul locations. When you're ready we can deliver them to your new home or store as long as you need. Not moving? You can keep the container on your property for as long as you need, whether doing a remodel or clearing out your garage or basement.
A U-Box container fits about a room and a half of household items. If you got it into your house, you can get it into a U-Box.
- Internal Dimensions:
- 95" X 56" X 83.5" (LxWxH)
- Capacity:
- 257 cubic ft
- Weight:
- Up to 2,00 lbs.
Moving Tip: If you aren't sure you can fit all your belongings in your U-Box container, order an extra! Unlike our competitors, we only charge you for what you use.
How does it work?
The best part about using U-Box® containers for a move or as a portable storage solution is you have the flexibility and control to plan the perfect move. You can ship to your new home or store until you know where you're going. We give you the opportunity to plan each.
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Choose the number of containers you need. One U-Box container fits about a room and a half of household items. When in doubt get an extra–we won't charge you if you don't use it.
Step 01
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Tell us when you will need to access the container. If you ship it to a new city but don't need it yet, we can store it for you at our secure warehouse.
Step 02
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We deliver the containers to you and pick them up when you're ready. If you would rather take it home yourself, use our specially built trailer or pack it at a U-Haul location.
Step 03
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We will store your container at our secure warehouse or we can ship anywhere in the world. You will hear from us when the container is in transit and when it arrives at its destination.
Step 04
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
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My review is NO reflection upon Southside rentals- the people who work there are lovely. Uhaul as a company, however, is disorganized and does not care about the customer at all. My containers were delivered 30 hours late with very little communication. I tried and tried to find out why they were not delivered on time, when they might be delivered. Since uhaul is a national company, every time I spoke with a different person which was hard for continuity. DO NOT RECOMMEND UHAUL ESPECIALLY IF YOU ARE ON A STRICT TIMELINE.
Louise F