Pickup location had the trailer and blankets, but there were no dollies as we requested on the website.
Matthew R
Southside Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IN 47401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service!
Robert SThe truck had something spilled in the cab which I had to clean up before I returned it so I wouldn't be charged. I completed the pick-up via the app and when I looked in the truck there was no appliance dolly. I was told to contact customer service, while I was going through this process, they left the truck running and ultimately the gas that was on the contract was not what I ended up leaving with. I then had to drive to another location to pick up the appliance dolly which they did not have, so I had to get a utility dolly. I scheduled the Uhal with an anappliance dolly which I never got and the regular dolly was not sufficient for what I needed it for. I was charged $13 for a utility dolly when it says $7 on the app and dolly itself. After all of this I was an hour and a half late to meet with moving helpers.
Tonya GBreak fluid was leaking and door were bent causing it to be difficult to close once open. Location also gave me inaccurate information which caused me multiple issues I'm now resolving. Staff however was friendly.
jessica fI have mobility issues and rented a van. They changed me to a truck without notifying me. The rental location is on the side of a hill. The trucks were parked so close together it made it more difficult to get into the vehicle. I nearly fell backwards out of the truck trying to get in. The truck was dirty. When we decided there was no earthly way to use this truck, they charged me over $100 for a 40 minute round trip to return the truck 23 hours early. The only bright spot was the guy working overtime helped me get the keys out of the lockbox
KIMBERLY E