Customer Reviews for Downtown Wheel Alignment Tire & Brake
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Downtown Wheel Alignment Tire & Brake
We arrived at the location and could not find an employee anywhere. We entered through the front door and the employee who we believed to be the owner Henry comes from downstairs and immediately insists that we never entered through the front door and that is why he never came down; when in fact we even spoke with a neighboring business owner who is located in the front of the business, and the only way we would’ve been able to speak with that person is if we entered through the front door. Henry proceeds to be obnoxious and unappreciated of his patrons. I am not insisting that we need to be treated like royalty but a little customer service goes a long way. My company is involved with real estate and moving and we frequently rent U-Hauls and because of our experience here we will never use this location Ever again.