Hitches Plus (U-Haul Neighborhood Dealer)

Hitches Plus (U-Haul Neighborhood Dealer)

Share |


11400 S 72nd St
Papillion, NE 68046

(402) 597-3322

(72nd street and Hwy 370)
Driving directions

View website


Standard Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Special Operating Hours

View Rentals

Customer Reviews for Hitches Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hitches Plus

Overall rating: 4.5 out of 5 stars

Reviews without text are currently hidden. Show them

Patrick M. on 5/24/2016
Rating: 5 out of 5 stars

Manager/guy at the desk was VERY helpful by cancelling the erroneous U-Haul-made reservation to another location.

john s. on 5/23/2016
Rating: 5 out of 5 stars

Steve made sure I had just what I needed, when I needed it. It was a great moving experience. I'm sure I will use Hitches Plus next time I need a van.

Robert B. on 5/20/2016
Rating: 5 out of 5 stars

Super clean and serviced truck! Staff was very efficient at covering essential information which enabled me to get to my task of moving! Highly recommended! Would choose again!

james k. on 5/11/2016
Rating: 4 out of 5 stars

Service was good. Truck road and drove great. Got to get used to not having cruise control.

beth b. on 5/4/2016
Rating: 5 out of 5 stars

Very happy with the service - no need to change!

kevin p. on 4/22/2016
Rating: 5 out of 5 stars

The gas tank was not full because I only went 18 miles and had to put in over $8 to fill it up at $1.96 a gallon.

James B. on 4/18/2016
Rating: 4 out of 5 stars

I reserved a truck from the Bellevue location a week in advance, When I went to pickup the truck from the Bellevue location there was no truck and they didn't know anything about it. my confirmation email said to pick it up in Bellevue but after they made several phone calls the truck was at a different location. NOT MY FAULT IT WAS U-HAULS FAULT. The Hitches Plus did a great job for me but the Bellevue Location gave me the worst customer service imaginable and I am only 1 mile away from the Bellevue store. I also had to pay more mileage because of your F___ UP. I had movers I was paying $125 an hour and no truck, because of your lack of communication. So even though you are sending me a $50 reimbursement it cost me $175 for that time lost because I had to run around to get the truck. I only needed the truck for a total of 20 miles. Hitches Plus did a great job for me but the POOR managed business in Bellevue can close there doors for good. And by the way I had to drive right by the Bellevue store during the move. The main office can call me at 402-981-5422 and explain why you are not writing off the total bill of the truck I used. DO THE RIGHT THING TO TAKE CARE OF YOUR CUSTOMERS

odis r. on 4/14/2016
Rating: 5 out of 5 stars

They treat you with professional service .

Austin Y. on 4/11/2016
Rating: 5 out of 5 stars

Had a great experience! Wouldn't change a thing. Will definitely use for my next move.

Katie d. on 4/10/2016
Rating: 4 out of 5 stars

Steve was AWESOME & VERY helpful!!!

John S. on 3/28/2016
Rating: 5 out of 5 stars

Everything was A-1. Nothing to improve that I could see.

tracy j. on 2/29/2016
Rating: 5 out of 5 stars

Steve was fantastic. Great customer service and very pleasant to work with.

Rollie S. on 2/16/2016
Rating: 5 out of 5 stars

it was after closing time when we dropped the truck off, so we seen no personal,but i am sure they would have been professional and courteous just like the day was no worries about a thing.thank you Rollie Stefka Comstock Ne.

JEFFREI G. on 2/13/2016
Rating: 5 out of 5 stars

Top notch service. Friendly and helpful.