Hitches Plus (U-Haul Neighborhood Dealer)

Hitches Plus (U-Haul Neighborhood Dealer)

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11400 S 72nd St
Papillion, NE 68046

(402) 597-3322

(72nd street and Hwy 370)
Driving directions

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Standard Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Special Operating Hours

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Customer Reviews for Hitches Plus

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hitches Plus

Overall rating: 4.5 out of 5 stars

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kevin p. on 4/22/2016
Rating: 5 out of 5 stars

The gas tank was not full because I only went 18 miles and had to put in over $8 to fill it up at $1.96 a gallon.

James B. on 4/18/2016
Rating: 4 out of 5 stars

I reserved a truck from the Bellevue location a week in advance, When I went to pickup the truck from the Bellevue location there was no truck and they didn't know anything about it. my confirmation email said to pick it up in Bellevue but after they made several phone calls the truck was at a different location. NOT MY FAULT IT WAS U-HAULS FAULT. The Hitches Plus did a great job for me but the Bellevue Location gave me the worst customer service imaginable and I am only 1 mile away from the Bellevue store. I also had to pay more mileage because of your F___ UP. I had movers I was paying $125 an hour and no truck, because of your lack of communication. So even though you are sending me a $50 reimbursement it cost me $175 for that time lost because I had to run around to get the truck. I only needed the truck for a total of 20 miles. Hitches Plus did a great job for me but the POOR managed business in Bellevue can close there doors for good. And by the way I had to drive right by the Bellevue store during the move. The main office can call me at 402-981-5422 and explain why you are not writing off the total bill of the truck I used. DO THE RIGHT THING TO TAKE CARE OF YOUR CUSTOMERS

odis r. on 4/14/2016
Rating: 5 out of 5 stars

They treat you with professional service .

Austin Y. on 4/11/2016
Rating: 5 out of 5 stars

Had a great experience! Wouldn't change a thing. Will definitely use for my next move.

Katie d. on 4/10/2016
Rating: 4 out of 5 stars

Steve was AWESOME & VERY helpful!!!

John S. on 3/28/2016
Rating: 5 out of 5 stars

Everything was A-1. Nothing to improve that I could see.

tracy j. on 2/29/2016
Rating: 5 out of 5 stars

Steve was fantastic. Great customer service and very pleasant to work with.

Rollie S. on 2/16/2016
Rating: 5 out of 5 stars

it was after closing time when we dropped the truck off, so we seen no personal,but i am sure they would have been professional and courteous just like the day was no worries about a thing.thank you Rollie Stefka Comstock Ne.

JEFFREI G. on 2/13/2016
Rating: 5 out of 5 stars

Top notch service. Friendly and helpful.

BRANDON H. on 1/4/2016
Rating: 5 out of 5 stars

Nothing. I have used them many times. I have also recommended hitches plus atleast four times to family and friends. The owner is awesome and super helpful. I'll do all my moving business with him as long as I remain in the area.