Smart Moving LA
Based out of Los Angeles, CA
About Us
Smart Moving LA provides reliable loading, unloading, packing, unpacking, furniture moving, and in-home moving services. We focus on careful handling, clear communication, fair pricing, and on-time service throughout the Los Angeles area.
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Customer Reviews
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Maxim and Jon were great and super professional. Arrived right on time and were friendly, accommodating and dependable.
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DO NOT BOOK. The crew was reckless and damaged the home. Dan repeatedly yanked his dolly, loaded with our heavy belongings, up the three steps, ultimately ripping one completely out of place and detaching it from its structure. He broke the step. No apology, accountability, or concern whatsoever. They also scraped the dolly against the leather couches, leaving marks. Zero respect for someone else's property. Communication was a disaster. We had 4-5 different people texting incorrect or conflicting information about the job, address, and arrival time. Despite repeatedly clarifying this was a ONE-BEDROOM, LOADING-ONLY job, they still had the wrong details. We had to chase them through multiple calls and messages just to get confirmation the night before. Dan was visibly irritated throughout. They packed the truck efficiently, but that's the only positive. Poor communication, unprofessionalism, property damage, and zero accountability. Save yourself the headache. Book someone else.
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Dear Stephanie, I personally attended this move. The wooden step was old and deteriorated. It shifted but was not broken by our crew. We put it back in place. After noticing the unsafe stairs, our movers carried the heavy couches by hand. I saw no damage to the furniture and photographed the loaded truck after our work was completed. These photos are available. We provided loading services only. Transportation was outside our control. Communication followed our standard procedure. The manager assigned the job and the crew leader coordinated details with the customer. The group chat used for this move was titled Dumb Movers. This was disrespectful to people performing hard physical labor. Dan and his team have consistently received five star reviews. We respect honest feedback but strongly disagree with allegations of property damage, carelessness and unprofessional conduct. Iurii Smart Moving LA LLC
Smart Moving LA -
Amazing team. Highly recommend. Super nice and they had all the things needed for the move! I would use them again for sure
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What is Safeload® Coverage?
Safeload® is a coverage option available to purchase from our top performing Moving Help® Service Providers in your area. With options ranging from $0 to $0 you can select the right one for your move.
Safeload® Coverage Includes:
- Improper handling of personal property during the loading, unloading, packing or unpacking process
- Low $100 deductible
- Subject to exclusions
Select Coverage Needed for Eligible Service:
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