Customer Reviews

• This simple deliver and unload job took 6 days to complete and a lot of headaches, texts and phone calls to moving help to coordinate. For some reason moving help sold me just a deliver and return and not the unload, so I paid more for the unload, which had to happen the next day with myself and one person it took less than an hour- then pick up wasn’t available till the next week so my ubox sat on the driveway for 6 days. It got done eventually with coordinating with a neighbor to move their car. I felt stressed. I handed a tip to the additional mover who helped unload into the apartment.

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  Lise H. (Reviewed on 11/13/2025)

  Lise, you booked the wrong service. Forst you booked only the delivery and not the unload. After that you left your ubox blocked by your neighbors cars, and this made our team go to your address to pickup the ubox 2 times and not having access to your ubox. Im sorry but all the problems caused on this service was my teams fault.

  Move Smart Bay Area

• We needed our Ubox delivered on short notice. Move Smart Bay Area stepped up and offered to help deliver and unload it quickly. They navigated our busy and hilly San Francisco street, found a great placed to unload, and brought everything up to our apartment safely. They also helped carry another heavy item we had in the storage unit. Would recommend.

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  Ryan I. (Reviewed on 11/2/2025)

• Rafael and team were excellent. The best movers we ever had in over 10 moves, many of them international. Courteous, attentive to client needs and instructions, smart thinking, strong and capable. VERY HIGHLY RECOMMENDED!

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  Sudhir A. (Reviewed on 10/29/2025)

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