Verified Moving Truck Customer Reviews

Great truck and excellent customer service, highly recommended them

I rented from U-Haul many times but this was the first time I ever had a Brand New 15 FT Truck!

The only thing was that the truck needed an alignment.

Great vehicle and even better employees! Fairelynn is an amazing person as well, I love her energy and she treats everyone great!!! I will definitely be coming back and I am for sure recommending this U-Haul to my friends and family!

Friendly and helpful staff, and very clean and well maintained vehicle

Great and friendly service from everyone I interacted with. Vehicle was clean and well maintained. I would come back, and recommend to a friend.

Whoever used this unit prior to us must have been smoking marijuana because it reeked. We had to ride with the windows down to get rid of the smell. Customer service was really good! It is a very attentive staff!

The location and the general condition of the vehicle was fine. The check engine light was on and didnt ever indicate any specific problem.

I thought truck would be full of gas. That was only unknown. Vanessa and team very accommodating and professional. Customer experience focused.

staff there was amazing! the last couple rentals have been newer trucks which is SO VERY FREAKING NICE!!!! I dont dread getting into your vehicles anymore!!

Nice affordable 26 truck

Friendly and efficient staff. The facility was very neat and clean and smelled great. Van was spotless. My unused mileage was reimbursed promptly.

Very nice truck and a great price, thank yall so much!

Ms. Taylor is a pure joy to rent with ended up needing a second day rental and was in and out with no problem. Will definitely be back for all my needs :

The owner was friendly and helpful. Van was clean and easy to use.

Truck was old and should be retired. The people at Wits Auto were awesome

Very close to my house, clean, easy to find and park the truck. Staff professional and efficient. Couldnt have been an easier process.

Nice staff - clean, newer truck

Have your vehicle ready properly cleaned on the inside and no dash lights especially the check engine light. Make sure theres enough room to take proper pictures around the vehicle. Also make sure that the app is working correctly if not have the attendant take the pictures for you.

Very easy pickup. The truck was clean and was out quickly.

Very honest and professional. This location is the best in customer service and staff! Trucks serviced, clean and ready to go- every time . Highly recommend..5stars.

Entire transaction went seamlessly. Plenty of truck inventory on hand.

Owner seemed to take great pride in getting the trucks ready by cleaning them. Even offered us some cold waters.

After a successful trip from Arizona to Colorado and a fully packed truck towing a jeep I was very happy with the 26 foot truck we got. The drop off was fast and the personnel were professional.

Good truck and good service.

Everything was fine. The 15 truck I rented had pretty sloppy steering though. It tends to wander a little. Steering needs constant attention in order to stay centered in a lane, especially when going over bumps.

Location really great and easy to accessTruck ready within minutes and everything went really wellI would definitely rent from this place again if needed

App was easy to use to pick up and return. Truck was ready and worked fine.

John was absolutely Wonderful the truck was clean and ran well would definitely rent from Johns Garage Again

Fast, easy, and the truck was nice and clean

Excellent drop-off, and the truck worked really well.

1Silverado was terrific, ran well and comfortable to drive with radio services.2Purchase additional Pickup trucks to improve availability.

Excellent vehicle. I have rented numerous times from this location.

The 15 box truck drove fine, good power. Plenty of cargo space for my needs.If there was an issue, it was very minor... but the driver side A-post window seal must be worn or just not a good fit. It whistles air pretty good.All in all, a good experience. Thank you

Great service from the staff person and truck was great.

Great service, cleans vans, and easy pickup. Samir is especially helpful. Thanks for all your hard work.

Great experience with staff and very clean van.

Great experience. Changed truck sizes last minute with no issue. Excellent help on the phone to set things up. Highly recommend. This was our third move in less than three years with U-Haul and we are very pleased.

The truck was essentially brand new with 7800 miles on it. It was very clean. It ran well and the engine was very powerful. Gas mileage was as advertised at 10 mpg on average. The truck was excellent.

The truck did have baby roaches in it i had to spray it down before i put my things in there but all in all it was an easy process

Have someone at the location so they can help you with the pick up doing business hours. Making sure the U-Haul has fuel. I picked up my truck with less than a quarter of a tank.

They were awesome! I had to make a last min change in truck size and they accommodated everything for me

This truck rental location is a bit scruffy, but the truck was fine.

Exceptional customer service, new fleet of vehicles especially cargo vans, easyno hassle rental process.

Great Team! Very knowledgeable and they go out of their way to ensure you have everything you need. The trucks are in great condition. I would definitely recommend this location!!

Clean truck! Nice staff!

I have excellent service and the truck worked well.

Great customer service at this location. I definitely recommend to customers. Very kind staff. Trucks are always clean, as well as the storage area. I have a great experience every time I visit.

The gentleman at the counter, Chris, was extremely helpful. Pick up and drop off was simple. The van was in good shape and easy to drive. I recommend this location!

The owner was welcoming and provided everything in a professional manner. The vehicle was spotless. The only downside was the vehicle had a mechanical issue on the fuel tank which was fixed in a timely manner using roadside assistance.

Nothing. My best Uhaul rental experience yet! The newer Van was so much better than a 10 truck .

Truck was cleaned and is worked phenomenal Saul help me in my return he was great

The trucks, especially for long distance need to have hands free for cell phones and more than an AM FM radio.

There is NO BETTER UHAUL rental than ASIM at New City Gas. He has the best trucks and always ensures they are in good condition!Thank you ASIM!!!

Amazing customer service, clean facility, clean vehicles. Well, maintained and the managers super nice to

Staff were friendly, vehicle was very clean !

The only concern that I notice was that both seats of the van needed to be vacuumed, otherwise everything from customer service to the equipment were excellent. Pick up and return service were easy and quick.

Everything was great, had an issue with one of the trucks and they fixed it no questions ask.

The truck was ready, clean ans stocked with the supplies I ordered. Friendly and efficient staff.

Absolutely loved the experience from start to finish. Well maintained vehicles, friendly knowledgeable staff.

Friendly and efficient staff. New, clean rental van. Access is tough due to construction but well worth the effort.

Everyone was helpful. The van was new and in great shape. Jesus was awesome when I checked the truck back in, tired at the end of a long day. He was friendly, easy-going and made it stress-free for me. Thank you Jesus.

Great customer service. Truck was ready and clean upon pick up.

Everything was great with the rental, except when I stepped on the breaks, if felt I needed to pump the breaks in a vehicle that doesnt have a abs break system.

truck was clean and no mechanical issues the moving help was excellent they did a good job.

It wasnt 100 clean van but pretty good. Not horrible

Have rented U-Haul trucks several times from Vans. Never had an issue and Van is awesome to work with. Great hardware store and U-Haul rental!

Luke was great to work with. The truck I rented was good and worked well. I wish they had longer hours at this location but Luke educated me on the 24 hour drop off.

Nothing. Marie was very kind, respectful, and helpful. She made the check out process very easy. Truck was very clean and the self-check in was very easy.

I had a fantastic experience with U-Haul. The truck was new and smooth and easy to drive.

Had to get a replacement gas cap, dealer did it without any issues.

This was one of the nicest trucks we have ever rented. The staff at Aubuchon Hardware are always very helpful and friendly.

Friendly service and convenient location. Truck was clean and in good working order. Very pleased!

Everything went smoothly at this locationfrom checking our things into storage to renting a truck to move out. They super friendly and helpful.

Clean new van and great service.

The cab of the truck had a lot of dog hair in it, we got most of it out before returning it. Great place to get the truck from, the lady is very nice

Very friendly and helpful staff. Equipment worked well, both the truck and toy hauler.

Vans cannot be picked up via the mobile app. This should be stated when making the reservation. Minor inconvenience. Great customer service and excellent van!

Rear tire had hole when picked up, super quick to get someone to come out and fix it, great price, great experience.

The UHaul had roaches and smelly...need a clean badly.... the customer service was extremely good only problem I had was the roaches and the smell of the van.

The smell and sounds of truck

Hans was great. Very helpful with a last minute rental. Van was clean and in excellent condition.

Great service !! We had a great experience renting a 10 truck to bring my daughter home from Colkege in Sarasota Florida! We rented in Sarasota and drove back to Maryland the pick up was fast and easy! The drop was even better thanks U Haul ! Your company made or move easy !! Much appreciation!

They only have one truck so I had to rent a larger truck than I needed but location was ideal for me and in the long run was best option. Process was quick and return after hours was convenient

They made the process of truck rental easy and clear to understand.

Todo bien ps me pareci todo bien muy buena unidad en excelente condiciones

I informed the employees here of the issues encountered with the truck and the blankets.

Really good customer service and trucks are in good shape

Ask the convenience store to open at 7:45 am to accommodate the 8:00 am in person reservations. The only flaw with the truck was it had no windshield washer fluid.

Maintenance on the vehicle

No problems everyone was helpful truck was new and a better experience than anticipated

Great Experience. Moved daughter to Wisconsin with a Ram Van which was practically new with only 4300 miles. When using the AC it still smelled new!! Also, got almost 18mpg!!

The van was nice and clean and ride smoothly!!

Great customer service. James was amazing. Easy pick up and drop off. Clean truck. Highly recommend this location!

Great experience. Will definitely use U-Haul again for van rental. Super easy. Helpful staff.

Professional and friendly staff make this Uhaul a pleasure to rent at. Truck was clean and well maintained.

Excellent across the board. Friendly conversation with both workers, easy going and the truck was clean and ready to roll. Mission accomplished with no issues.

Good customer service, truck in very condition overall was very satisfied with the service that I received from U-Hual. I will be using there services again.

Truck was ready and clean.

Truck was clean and mechanically sound.

The truck sounded loud when you drove it other wise pick up and drop off were easy the counter guy was very pleasant and welcoming

Clean the truck.. and dont over charge putting extra miles

Good customer service. The return area could use some new signs and direction of travel. The truck had a little trash and debris inside.

Everything is in good condition and excellent customer service. This our second time renting in this same location and Jose is really a nice person with great quality of customer service.

Great truck!

Ive used this location multiple times and always find them to be friendly, helpful, and professional with very nice trucks. Rent with confidence!

Outside drop box for keys would be greatExcellent service, very clean facility and trucks, friendly and accommodating

Everything was perfect. Rob as always was very helpful. Great equipment for a reasonable price.

The only issue was the windshield was covered with bugs and made it difficult to see out of in the morning sun. Other than that, the truck was great and worked perfectly for our needs!

It is close to my house. Very easy yo get in and out.You have to call the agent to set everything up. Sometimes its slow. I had to get gas before I statered my trip. 14 tank. Very common at most locations.

Nothing! Process was seamless. The gentleman that helped me out at Champs was very prompt and courteous. Truck was in great shape and drove excellent. Great experience!

Very shaky ride, tires need balanced. Everything else was great!

Everything worked perfectly. Great staff, great truck, great location

U-Haul rep Nolan was quick and efficient on both the pickup and return. Ten Foot Box Truck was older but worked fine. Minor issue getting the aft door to latch properly. On return, Nolan showed me it just took a little more muscle to engage it. High recommendation for Little River SC U-Haul.

Very nice team and vehicle is good

Easy to pick up, great value. Vehicle was in good condition and drove nicely

Truck was very clean

Dave is by far the nicest guy i have ever met, trucks were clean and well maintained, will be using dave and added space for a long time to come.

Tom is sharp. He is an experienced professional on all matters U-haul. The truck was clean and fully functional...except for a water leak at the top front right corner of the box.

Easy to reserve. Vehicle was exceptionally clean and easy to drive

Had a few issues with the application, customer service reps helped me and we got through it. Location issues on checkout and the tank not reading levels on the return. Both live persons and live chat over a holiday weekend was a pleasant surprise.

Good service. Booked the truck on the app. No hassles in pick up or drop off. Truck was clean

Entire experience was great. Brand new truck and the people at pick and drop off locations were excellent.

Provide speed control in the truck. Driving 550 miles without speed control is a real challenge. Speed control would be very helpful.

The staff was very friendly and knowledgeable. They got in and out quickly. The truck was in great condition.

Truck was in good condition. Check in and transaction was smooth and transparent. The store operator was helpful and timely. Recommended!

Entire experience was great. Brand new truck and the people at pick and drop off locations were excellent.

Associate was professional and kind. Check out was quick. Vehicle was ready.

Fast and prompt service truck in great shape. One draw back would be fuel at 18 th tank we had to find and fill up before we could start job.

The truck needed some engine work but we successfully made the trip. Location feature on the App for Androids is a challenge

Couldnt be easier. We picked our rental on Sunday before opening .The process of self pick up was simple . The ride was smooth for a 15 ft truck . Highly recommend .

Personnel very accommodating. Ask for lower mileage vehicle for highway use. 15 truck suspension at 125,000 miles seemed worn.

Great service and a quality truck

The only issue I had was low tire pressure. I had to add air to the tire.

Clean truck, friendly service.

Service was pretty basic but the truck was in good shape and served our needs very well.

Brand new truck, friendly staff, quick in and uot.

Being able to have a truck closer to my location... Had to drive 3 hours to pick up the truck... and one hour to drop of the truck... I do understand that you will not have a truck location in every town... Overall it was a great truck and a fair price...

thank you for having a van available to me on short notice. I stressed about having the van back so quickly but as a I was able to complete the mission successfully. thank you

Nothing, excellent service, very new truck, very professional gentleman

Always quick and professional. Vehicles maintained and kept clean. Would highly recommend.

All was great with the truck,and he staff was cool!!!

U-Haul Natick is always top notch! Great costumer service, excellent equipment, what more can you ask for?

Clean trucks, van, friendly and professional service,

Todo bien excepto una filtracin de agua no sabra si es el aire acondicionado o el techo

Everything went well with use of the U-Haul app, renting the U-Haul truck and my interactions with the U-Haul dealer.

Great truck thank u easy to pick up

The best customer service convenient location. Vehicle is well upkeep and very clean and reliable and definitely would recommend this location. Thank you.

Large lot. Had the vehicle I needed. Turned out to be more fuel efficient than expected. Easy to maneuver for a large vehicle. Clean, well maintained. Location is off the main traffic road, and thats good because you get a few blocks of no traffic driving to become familiar and adjust.

It was a great experience. I must have called him a hundred times for one thing or another. He was patient and very nice. The truck was clean, it did not smell, and it ran great.

Superior customer service, trucks and store meticulously kept!

This is the BEST Uhaul location! Service is exceptional. Trucks are clean and well maintained.

The guy that helped me was very nice. There was a delay with getting my truck due to them not having the keys. They switched my truck to the same size one but didnt have correct mileage. I drove 46 miles not 70 that they charged me.

Make sure the trucks are handy and available before handing off keys. Make sure they dont have leaks inside the cabin and that the trucks are actually where they say they are.

Thank you, you met my needs. The truck was exactly what I needed and the customer service was outstanding. Thanks again Steve. I will definitely be renting from this location again.

I was satisfied with the location. The truck was clean.

Great team, great performance

The floor boards were a little muddy but it had been raining a lot, still overall pretty good

This was just perfect! The truck came in really handy. The hand truck was so useful as well. I always use U-Haul for moving. Your location is really handy to where I live, saves you from driving all across town to East Bathurst. The staff was also very friendly.

Thanks for a great rental experience and helping me get through the check in and check out process. We will definitely use UHaul in the future. Thanks so much for the safe truck and excellent customer service.

It was nice to have a vehicle that you can trust to drive 2000 miles without a single problem. A CD player would be nice

Great experience overall. The truck was clean, easy to drive, and the whole pickup and return process was smooth and professional.Thank you for the excellent service!

The Storage Place in North Columbus is the best of the best in renting uhaul trucks and accessories. My only go to spot to get what I need. Mr Andrew, Mr Wayne and Mr Miki I appreciate you all keeping me on the go without any hiccups.

Rented a truck. Pick up and return was easy and affordable. Andrew B. Was great! Thanks!

Very convenient everything was clean and well organized when I got the truck. Everything worked perfectly with no issues. Very easy pick up and drop off. Nice people to work with.

great truck, handled load great for 500 plus miles

Easy process. In and out quick both when renting and checkout. Staff was friendly. Van was almost new and in great condition.

it was a bit far from us but had the size truck we needed and the service was excellent.

Our van was brand new and a pleasure to drive.

The rental experience was great overall. The gentleman that checked us in and out was very friendly and answered all our questions completely. I would definitely recommend this U-Haul rental to friends!!! All, they have plenty of rental trucks to choose from.

I thought the 10ft truck came with a ramp? Other than that; smooth sailing

Only issue i had was the starter I had hard time starting it a few times , the starter is definately going on that truck.

I will definitely recommend this location to my neighbors. Its convenient, the staff is friendly and helpful, the truck was great, and the check-in and check-out processes were quick and easy. Thank you!

Personnel were very friendly and helpful. Rental was great, truck was great.

New van, very clean. It was easy for me to climb into the cab. Check in and check out was super easy.

Great customer service, uhaul was clean and well taken care of

The van was cleaned and in excellent condition.

Friendly staff and probably the cleanest truck Ive ever rented from any location.

Excellent van, quick to pick up and even faster when we dropped off at same location. Great experience.

Excellent vehicle.!!Very nice and well maintained. Thanks

Check in was fast and easy and the truck was clean and in great shape

The van was good. Location was good. Friendly staff in the shop.

Offer a truck that works with a lock that works as well. I had to be on the phone for a very long time.

I would like to thank you for the excellent service, the equipment, the vehicle, and the price was as agreed, with no extra charges or hidden costs.

Amazing staff and easy to rend U-Haul. The process is simple and easy, returns was simple and the staff here are fantastic. The U-Haul worked really well, had fantastic AC and ran well. No issues at all. Highly recommend to all

Experience was so easy! I did the whole thing on my phone. The only thing I would say is to somehow know how much gas to put in

Very nice lady in the office and very very clean vehicle

Denis was super sweet, his vans are always spotless.

Clean the windshield and its pain returning vehicles when they are not full tanks when we pick them up.

Fix alignment on truck, fix the check engine light, fix the usb ports in dash, when raining it was leaking out of driver grab handle.

There was not any gas in the truck. But it all worked well

Staff was so helpful and kind. Our move was a little stressful and the kindness of the staff went very far. Clean truck, drove well. Clean store front in a decent neighborhood. Overall would rent from this location again.

Friendly prompt service and excellent vehicle

Very helpful, great staff from telephone agent to in- store team. Truck was clean and in great condition, ran well. U-HAUL was a great save when their budget competitor didnt fulfill their reservation and left us without a truck in our time of need. Thanks Trenton Uhaul!

Great job by one and all in and out in no time the van we had was brand new , 758 miles .Thanks to all at the U Hual center on Halsted Glenwood Il for making are day a great one as we used your van to pick up flowers for are home.

Great peopleSimple process Clean vehicle Low cost to customers. Keep up the great service

The tire pressure monitor light was on, if the staff reassured me they just checked all the tires. Had no issues, vehicle was clean and available on time as always! Best uhaul location and the most helpful staff! Will be my go to for my small business transport needs thank you!

What a wonderful resource in Euclid. I was able to get the truck I needed at a very fair price received excellent customer service. I highly recommend this particular UHaul location will use their services again.

Old friends at this point! New vans though!!!!

Yes the truck was excellent and so was the service.

Everything was fine. The truck was clean-ish. Water stains, etc on the exterior.

great service and actually got a newer truck which was nice.

Great location. The van smelled of cigarette smoke which was annoying.

The rental terms were explained well. Great service. Great truck.

New van, clean and efficient service provided

Everything went smooth from picking up the van to returning it. Staff are super friendly and efficient. Prices are very reasonable. Definitely recommend using U-Haul and this location.

Friendly staff, clean truck, no issues. Love the after hours drop off - so easy. Made for a great experience.

Those two guys running the place have been awesome to work with not only for the truck rental but over the past few months while we closed out our storage units. Super awesome

both truck and moving help was first rate. would recommend them for all your moves

A clean, newer truck.

New equipment 8 cargo van with only 300 miles was Amazing! Easy to drive and simple but new features like a large touchscreen.Tristan at Hickory Flat made check-in easy.Overall - 1010

My experience at the Highway 5 location in Douglasville exceeded my expectations. Brandie was extremely sweet along with her counterpart who helped with the check in process on 525. The van was spotless and ran smooth. They will forever be my top choice for moving and storage. Highly recommend.

I would recommend this location because of its easy mobile pick up to friends near by but would let them know not to expect a clean vehicle. It was a hot day moving boxes to storage but had to ride with the widows down because of the stick in the cab.

Pickup was easy, the truck was in great shape and the customer experience was top tier. Affordable prices and a helpful manager were key factors that I will certainly consider moving forward if I need to move anything again.

The gentlemen at the front was more than helpful and the experience with the truck was great !

The owner is excellent to work with and the truck worked wonderfully.

The truck was perfect for my needs, and the service was great - thank you!

Best customer service experience in town. Super friendly and helpful. Good stock and well maintained fleet.

They are so helpful and professional. This is where I always go whenever I need a U-Haul truck, and they always deliver. Thank you

Everything went smoothly and the truck fit everything we had to move. Location meant so much. Thank you.

Nice clean truck rented. Customer service was average, Overall experienxe was good.

10 box truck needed a gas capcheck engine light was on and an annoying alarm would periodically ring. Customer service was top notched.

The service was amazing. The truck perfectly suited our needs. Check-in and check-out were efficient, friendly and productive. I would highly recommend.

Thank you so much for being so accommodating and wonderful! Truck was clean and well maintained, and the customer service was excellent at pick up :

Truck was dirty and pretty banged up , but it ran great.

Great experience. Friendly, polite customer service. Easy to get in and out location. Quick and easy truck rental, as it should be. Thank you!

Outstanding service, great truck, and super convenient having pick up at a gas station so we could just fill up and go! The process was super easy. I would recommend 1010!!!

Excellent customer service. Just one brand new van right now but I look forward to this business expanding their fleet. Kaye was fantastic to deal with!

Clean truck easy check in out, keep up Rio Rancho good work

Get the app to connect please? Put a sticker like you do in your other trucks weve rented before stating which fuel the truck needs assume regular gas?, get a truck that is quieter and runs better.

friendly and every thing on truck worked

Everything was great. I couldnt figure out how to adjust the driver seat-but due to personal schedule-didnt have time to ask.

Reliable rental truck.

I had trouble getting into the provided email link to capture needed pictures. Other than that, yes it was clean and the staff went above and beyond to help us with everything we needed.

Good selection of vehicles. The one we used had trouble shifting into gear. I wouldnt use this location again though.

The check engine light was on And it kept going.reliable truck

Vehicle was extremely clean. Staff was very helpful and responsive.

Advise if the truck does not have cruise control or if it did, how does it work. Was unable to find it. But otherwise, very nice service.

Truck is old but it got the job done. Pickup and drop off were run smoothly.

The truck was great, rode comfortably, was clean, perfect experience.

Continue the great work. Everything worked out well for me on the truck rental Z.

Ensure trucks are ckean

Ive used U-Haul countless times over the last 30 years. This experience was probably the best. The truck was spotless clean and in good working order. Check in and check out were convenient and quick.

Practically new vechicle, clean and smooth drive. Good customer service as well. Excellent prices!!

The first van I rented has an issue with the fuel sensor that always said there was low fuel regardless of the tank being full. This location swapped the van immediately and hand,ed it with ease to me. Thank you!

Truck was clean and staff was friendly.

Great place to rent a U-Haul truck as always thanks

Worker who helped was very knowledgeable and professional. The truck was clean and new and they had a large truck available last minute.

No improvements are necessary! Customer service was top notch! The moving truck was right out front, pricing was exactly the same as the advertisedonline charge and the process from start to finish was a breeze. Thanks!

windshield wipers, fluid levels and lights all worked. truck drove great. Owner of the station was kind and organized.

I rented this Sat 523 the gentlemen that run the counter are super nice, fast, and it was an easy check-out process. The truck was the cleanest truck I have ever rented. Would highly recommend this location to friends and family.

awesome support from Austin. Truck was in great shape. Move went veey smooth using supplies i got from Uhaul

I always choose this U-Haul franchise when I need to rent a truck for moving large items. The owner of the establishment is very knowledgeable, efficient, and friendly! Additionally he always has a large selection of vehicles from which to choose.

I can drive only the right mirror was is loose. Other then that no complaints. P. S. Tighten that mirror. Thanks

The engine seemed beat on this uhaul in town but surprisingly performed well on the highway

The van was good.

The counter-person who assisted me was especially efficient and pleasant. The truck was clean and well-maintained, and the online ceck-out and return proceedures were thurough and convenient. Better than ever!

Keep promise as to when the truck would be available. Check the truck to make sure the back door is not locked and causing further delays.

Excellent customer service because the App is a little wonky. Other than that, my clean truck had great AC for a Vegas summer move. Overalla great experience. Thank you!

Have gas tank full when renting.

Fill the gas tank before renting it out if youre charging people up the wazoo for gas. Do oil changes on time so Im not wondering if my rental has gone 20,000 miles without an oil change.

Truck was very clean and Mary was great to work with on the rental. Extremely easy transaction.

In my mind this is the place to go in Mount Pleasant. Good supplies, lots of trucks, knowledgeable, easy to find, easy to park.

The staff was extremely helpful, the van was clean and it was a great experience. I highly recommend this location and will definitely use them again in the future.

The cargo area needed to be swept before I received it. Very nice Man, courteous, friendly and a pleasure to deal with.

The gentleman who helped me at the counter was extremely helpful. When he first pulled it upmy reservation, he did not see a 15 foot U-Haul, he found one on the lot. The check engine light was on, I believe they pulled it from being serviced, but it worked OK and I got my move done.

Staff was amazing, super helpful and attentive! The truck we rented had a dried muddy handprint finger marks on handle to get up in passenger side and there was dog hair everywhere. Would be beneficial to vacuum between customers and wipe hard surfaces. May help those will pet allergies.

The experience with the Buxton Complex was better than expected with excellent customer service and a brand new rental cargo van for our rental. I would recommend this location to others.

The person at the counter was outstanding! I wish it had a full tank of gas instead of half. That made it challenging to fill it up to half tank when I was finished... I only used a 14 of a tank.

5 Stars. My Go-to truck rental. There are other rentals near by, but these guys make it a nice experience. Jason was friendly and helpful. Van was filled up and ready to go. The U-Haul app is nice and easy to use. I extended a few times with no problems. I will definitely rent from here again.

Very pleased with my truck rental experience, extremely nice people to deal with at this location.A

clean truck, quick and friendly clerk

Always friendly and helpful. Truck was almost out of gas when I checked it out.

The truck we rented was in great condition, no problems the dolly was the best!

fix the dash light and change the oil

The inside of the truck wasnt as clean as Ive experienced in the past, but it was good.

Provide more details on how to operate the truck, such as how to turn off the towhaul signal.

Fast and friendly service. They had my vehicle ready on time and check out was very quick. Full tank of gas and vehicle was in great running condition.Triton Smoke Shop rocks!!!

Cant think of a single thing that would have improved my experience. 5 stars for the staff and vehicle

Friendly, accommodating, brought the 20 truck -basically new with 1400 miles on the odometer - to the door and loaded the blankets 2 doz for me. Highly recommend this location.

Il y avait un problme mcanique que jai signal. a bien t qd mme. Excellent service client

Excellent service from start to finish! The staff was friendly, the rental process was quick, and the vehicle was clean and ready to go. Highly recommended!

Make sure truck is clean and doesnt smell. Also make sure billing is correct as was charged for appliance dolly and received just a regular dolly.

Truck performed flawlessly, even got decent fuel milage

Surprisingly easy! Id recommend received it clean and had no issues. Very easy to return and didnt charge me unnecessary fees.

Wow! This couldnt have been easier. I was nervous using a mobile location, but the process was flawless. We rented the cargo van, which was perfect for moving the table we had just bought. Highly recommend.

Smelled like someone had maybe smoked in the truck; but other than that it was fine. Truck was over 100k miles so I was a little nervous but everything worked no problem. The guy at ZWay was very nice and professional.

Mike and crew were great. Inside of can a little dirty bit ok and cargo area wasnt swept but nothing major.

Very satisfied with the person who handled things when I got the truck. The truck was clean and ran well. Would highly recommend.

was amazing, excellent customer service. Clean facility and trucks. Would definitely recommend coming here for your U-Haul rental.

Great communication by the gentleman at Rob Roy Storage. Truck looked new. Interior was clean, AC worked great, pleasantly surprised to find that the truck had Bluetooth connectivity.

Service ws professional and van was clean and in great order. Would def rent from here again.

We tried to do everything on the app and it was a bit clunky. The truck had a very loose window that was rattling around. We did a very short trip so it wasnt a big deal but would be VERY annoying on a longer trip. Staff was extremely nice and helpful!

The lady was friendly, the truck was clean. Whats not to like.

Maintain the engines so they seem in better condition

First and foremost, you need to use an air freshener in the truck because it smells terrible. Before renting the truck, ensure that there are no issues with it. If there are any problems, fix them before renting it to someone.

Great customer service. The facility was very clean and well kept. My truck rental was also very clean. I would highly recommend this Uhaul facility to my family and friends.

Great experience! Just needed a truck for a quick trip to pick up our new fridge. Excellent customer service! Thank you

The van did have cigarette smell in the cab. Otherwise, it was very clean and ran great. Very good staff experience.

Excellent and flexible service with a smile. Well maintained equipment. Best UHaul rental experience I ever had.

I was impressed with how clean the vehicle was in the cab and the back.

Best U-Haul place in town! Pick up was easy and hassle free, same goes with drop off, truck was clean and ran well. Will absolutely use again for the next move.

If you download u-haul app, reservation process, pick-up and drop off are super easy. Vehicles are clean, well maintained and pricing is very reasonable! Will definitely use again.

Excellent van and great service at this location! Thank you

Experience was outstanding. Moving supplies were readily available and pick up of truck was smooth and easy. Drive the 26 truck 1,350 miles one way with out issues, truck ran smooth and was in great shape

I put yes for equipment well maintained, because everything was working, but the truck def needed engine servicing, but staff was friendly and took very good care and did right by me, I still continue to use this location and send friends there as well.

The staff are very friendly. The van was very clean and well maintained. We were hoping for a pick-up truck to use, so if I had any constructive feedback it would be to try to have more pick-up truck availability. The van was a good alternative.

The van was demand this weekend but staff must keep up on the maintenance - it was in great running condition. I deeply appreciate them walking me through the rental process - Im not big on apps. Incredible staff.

Best U-Haul experience. Staff was friendly and helpful, location was nice and clean, and the U-Haul was the best Id driven.

I love the Dodge Promaster model so much that I am thinking about purchasing one. It is a fantastic van and helped me in my move enormously.

Location was perfect for my needs. Local office directed all inquiries to the App, internet or phone.Truck performed great. Clean and exactly what we needed.

The inside was very dusty and a little dirty, but it worked. Staff was very nice there.

Very nice lady. Did a great job. and the 10 footer was new and very nice.

Interior was a little dirty but nothing too bad other wise great experience

Have the correct mileage and gas level and have an employee go through it with the customer before they drive away

Clean trucks good people

I have rented uhaul moving trucks twice from this location and everything was great, no complaints. They guys are easy going and make renting a truck very easy. I would rent again from them.

The rental truck was clean, ready, and waiting for us when we arrived. The check-in process went smoothly and the staff were friendly and helpful.

Kathleen C helped us at the U-Haul Hubbell location and was excellent. They were out of 15 trucks and let us rent the 20 truck for the same price. She was very kind and answered any questions we had.

The Mobil check in and out easy to use. The truck I rented was well maintained.

Truck had 2 dashboard alerts Low air pressure RR and a towing alarm.

Very efficient rental process and excellent vehicle. Thank you!

Loved that the haul truck was new and had android auto. Very satisfied. 1510 will rent again.

Clean truck. Friendly service.

The truck was old and clunky with about 250 000km on it. Service was very good and helpful

My only surprise was the vehicle had a little over a quarter of tank gas. Usually when I rent from budget, the vehicle is full. Not a big deal. It was a gas station so I just took care of it.

Checkout was fast and they were nice. Truck ran well and was clean inside. Returning the truck was easy as well.

Renting a uhaul truck was easy and the truck was easy to drive, load and unload.

Vehicles should be cleaned before next customer.U-Haul rep was very accommodating and patient. He is an asset to your company.

Employees were very friendly and helpful. Truck was in great shape.

Let the customer know theres no ramp with the truck.

Lauren is amazing person the trucks are always great and the storage facility is amazing

Friendly customer service. Vehicle was clean

Great customer service and a clean truck.

New van, all clean!

Renting a truck from this location was very easy. Staff is very friendly and get to you very quickly. They have a variety of trucks and are really communicative. Highly recommend getting a truck from Simons Auto Spa

The pick up was easy and completed timely for both pick up and return, vehicle was clean and ready, and the representative was friendly and proficient. Will definitely return to this location for any future needs.

Efficient and friendly staff and truck in great condition

Everything was perfect, clean. Exelant service was fast and freindly.

No problem with anything at all, the staff is very helpful and friendly. My move was smooth and I did rent twice for trucks 15 and 20.

Vehicles are good, but well used. Definitely dated. Hand crank windows. If this keeps costs down great. And as long as the standard of care is maintained - cool!

Make more trucks available to everyone

On one of the most busiest weekends in our area, the U-Haul representative was fantastic and patient and that was with everyone! Really helpful! want to pass on that praise. Van was almost brand new and fun to drive.

Van was ready and clean. Check in was fast and smooth. Thank you so much Angela!!!

Rear visibility is important evenif you have patented mirror solution. Having cameras mounted on the rear side and visibility to cabin is super important for safety of the driver and uhaul.

Absolutely made everything better, from the time I picked up the truck and tow dolly it was horrible. But this location helped me out, returned the equipment and even got me a little bit of a refund. They are top notch.

Reservation ready. Very pleasant girl behind counter. Truck was very good.

It was great and fast customer service...clean vehicle, no improvement needed

The service was good and the equipment was clean and well maintained. The pickup process was smooth, and the staff were helpful. I would recommend this location.

The Truck was clean and safe to drive! Excellent customer service from beginning to end. Instructions were clear, and drop off was a breeze. 10 out of 10 recommendation.

The app was a little glitchy. We had a hard time getting the pictures uploaded and working through the app. Otherwise I wouldve given 5 stars.But the truck was great and great experience pre ordering working with the people ahead of time.

The best experience on truck rental. Very nice people working there and the whole transaction was smooth and easy. Will rent again from here when I need and like to someday rent a storage from here too! Thank you for your service

The person at the desk was really helpful. He take the time to explain to us the procedure. The truck interior could smell better and the dash and steering could be more clean with wipes but generally the interior was clean and the box part was ready to use.

The guys there are fantastic. Always providing swift service and quality vehicles. Highly recommend this place.

Friendly staff. Clean vehicle. Easy process

My first time renting a truck to move Erica in your front office was a big help to me and I had no problems with the truck. Everything worked properly and I was done way within my timeframe. Thank you so much.

No complaints, only issue I noticed was that the truck was in need of a wheel alignment, steering wheel is off around 15 degrees to the left when wheels are facing straightforward. No problems with drivability for the customer, just will wear the tires out a little faster

Van was in great condition- only 13K miles. The young man who helped me was very polite and had me ready to go in very short order. Would definitely use the this location again.

Thank you so much for everything!Great staff, Clean truck, Easy drop off.

Vehicle good shape. Good for the job at hand.

The truck was old but everything worked well. The best part of this experience was the staff and how efficiently they got us in and out and on the road. We rented a truck a month ago at the Hwy 92 Woodstock location and it was a much less pleasant experience. Thank you!

Easy quick check outin, truck was very clean and ran great. No problems.

The van that i rented was very clean and nice, in fact it felt like it was brand new, for a fleet co manager with amazon im truly impressed . The staff is also very kind and helped make everything easy for me. Id give this place a 10 star rating of i could. Thank you

The truck was immaculate, staff was professional and pleasant, ANDwhen I returned the truck staff was right there and took care of the return, I didnt have to do anything but get out the truck. Would definitely recommend!

Our experience was great. Friendly staff, clean facilities, and the truck was well maintained and clean

My pickup truck rental went very well.

Staff was professional and efficient. Super easy truck rental experience. Ive rental multiple times in the last few years and will continue to come back here for future truck rentals.

The trucks themselves are very nicely maintained but the people who work there is the best thing by far! Friendliest most helpful people ive encountered in a while!

Nothing to change or improve. Whole experience from going in person that came with great customer service to rent a clean and functional truck and to returning it with easy and straight to the point steps. Highly recommend to others!

Great experience with the team at the location and the truck worked great.

Nice van!!!

Truck looks brand new and the staff were helpful

Lots of local knowledge and info. Flexible on the pickup time, we had a delay on our end. Knew the besttip for better gas mileage!

Great experience renting a truck from this team. very professional and friendly. I reserved a truck for a Saturday, plans changed, and i needed the truck a day early. this team was very accommodating and had the reserved truck ready to go with no issues. thank you for a flawless move.

Everything was great and truck was nice and clean, the prices are very reasonable and the staff was very nice and professional thank you

Better maintained and conditioned vehicles. Prompter service.

The location and service was awesome. Id say UHaul should do better at making sure there vehicles are in good condition. Didnt break down on me but the noises it was making and how it drove, showed other wise.

There service is one of the best, They always have the truck you need with it friendly service how could you not stay local.

Office staff was friendly and helpful; easy to work with. The 9 van was new and clean, with good visibility all around, especially when backing. This is my second time booking here and definitely recommend their services. Convenient location just north of the Factoria Transfer Station.

Everyone was helpful, got my truck in a decent manner upon my pick up time, was informed of the dos and donts, truck was clean and drop off was easy!

Great customer service and clean trucks will rent again.

Absolutely an incredible high powered truck with excellent gas mileage and professional customer service.

Excellent condition of van and helpful and courteous staff. Would go there again

My only complaint is there was a half eaten lunch-able half eaten on the dash board.

Manager Brittany Assistance Licby and Cody and whole crew trucks are always clean and ready to go. Storage clean and great. Stamford number 1 UHaul in Connecticut!!!

Truck was well used and. AC non functional But got the job done

Fue una buena experiencia el personal de la tienda nos atendi super bien y el camin estaba en excelente condiciones

I rented a van which was clean and has no issues. Pick up was easy as well as the return. Only thing was when I was returning, I was going to use the app but the store was open. It took a few minutes longer than usual to return but no actual issues!! Would recommend this location!

I would recommend making sure renters know how to drive a 26 foot box truck. Its a little different than a Subaru.

Customer help at desk was perfect - van was excellent - transaction easy

The previous customer did not sweep the truck. We had to clean it prior to loading it up. Other than that, excellent location and service by staff.

The truck had nearly 130000 miles on it so was well worn and tended to wander on the road.

Install backup cameras on trucks.

It was my first time renting a Uhaul. This location has amazing customer service and are friendly! Only thing i would say is to check the mirrors before giving it to a customer whos renting a uhaul. Overall amazing!

This was a wonderful experience. I am very pleased with the service I received.My van was brand new which I am sure was a plus. I love the van 2026.

The truck was great shape and the front people were right there when I called to order