Verified Moving Truck Customer Reviews

Very well run facility!! Prompt Service. The equipment was very clean and ready to go when I arrived.

Excellent experience! They have a lot of equipment that is new and clea always available! it was a quick check in and out the door.

Excellent service, locations and equipment

Trucks werent returned properly and there was no location bar code to scan. Took an hour, and several different phone calls to get a hold of the person running the rentals. Put our entire day behind and added unnecessary stress.

I use this location frequently, they are always polite and equipment is clean and well maintained.

Keep this type of service and you will create repeat customers and loyalty to this location. Truck was already pulled out and ready for me to inspect and take my trip. Thank you

I couldnt have had a better experience, it was easy, the truck was ready and clean, check out was super easy and the lady who ran it was extremely helpful, and pleasant.

Great experience. Truck was in very good shape and Akbar made the process very easy. Would definitely use them again

I love using this place for U-Haul needs. Always have stock, vehicles are nice and process is easy.

Courteous, professional, and efficient rental and return process. Facility is clean and Uhaul Truck and great working condition. Would appreciate discount on mileage because Im using Truck to transport furniture for Ukrainian Refugee families.

Customer service at this location was outstanding, the vehicle was clean, fuel tank was full, vehicle was in great shape and ready when I came to pick it up.

This U-Haul location was, convenient, had a good selection of vehicles and was very friendly and professional!

Easy rental, clean truck that did its job with no problems.

Janiece was AWESOME, kind, friendly, welcoming. I got one of the new Ford vans and paired my phone which made the navigation so easy. Great experience! Ill be back.

Everyone was friendly and nice. I enjoyed renting from this place equipment always clean

Ive used this location several times. Everyone is always really nice and trucks are in decent condition.

As good as the rental experience was, I was given a rental vehicle that clearly had a decently large crack in the tire next to the rim. At any point it could have blown out during my trip, this location needs to make sure theyre checking the vehicles thoroughly.

Exceptional truck and experience. Pickup was seamless. Highly recommend

Staff were helpful in opening the key box because it was a little tough to get it open. They were also quick to assist with the tire light on the dash. Friendly and helpful. Good crew on this day.Truck was clean and in good condition.

Was having trouble with the app, the staff was very helpful and knowledgeable!! Would totally rent a truck from them again!!

A full bench seat would be nice. Other than that the experience was great. I have experience driving 26ft refer box trucks with air breaks. These drive like a Porsche compared to those. Very easy to drive. 1010 would use again.

Process is in-depth. Easy but takes awhile to get familiar with steps Didnt see fill with gas until check out procedures

The transaction went well from beginning to end from making the reservation, working with the associate, to the quality and utility of the truck, to return and follow-up.

Nice truck good location, parking area was good for the uhaul but can be tight when all vehicles are present

Very easy to do business with. Very friendly and very prompt.Equipment is in great condition and very clean.

Rough parking lot but the van was clean and in great shape.

The facility was very nice and the staff was very efficient. The truck was brand new with 47 miles on the odometer! I would recommend this location to friends and family.

The people were very nice the vam was amazing and everything went well

Everyone was very friendly and courteous. The equipment was very clean and well maintained. The equipment pickup and drop-off process was quick and easy! Thank you!

No suggestions, van was in perfect condition. It only had a little over 600 miles on it.

Always Fast Friendly Super Clean trucks!

Tim and Chris were very helpful. The truck was clean and easy to drive. It made moving as good as it can be.

This van was great, having conveniences like CarPlay, a backup camera, and power adjustable side mirrors makes a big difference

Staff was courteous, very accommodating, and helpful. Multiple dealings with staff over the course of my move. Truck worked as expected.

Quick, friendly, and efficient service. The 10 truck was in good condition, and the billing matched the estimate. Will use again.

Rinse cab of vehicle. Smelled a little. Always great fast service.

Nice staff. The van worked perfectly!

I had very good experience at this place. Truck was ready to go when I got there. everything went very smoothly.

Truck and counter help was perfect. Thanks!

Last minute availability, clean equipment, friendly staff

Vehicle was very clean. Mobile pick up and return was smooth and easy.

Thank u so much!!! I will always rent U-Haul from this location. Equipment is nice and clean and they are super helpful!

Staff was very friendly and helpful.The driver and passenger doors were very hard to shut securely.The brakes were a little soft.Otherwise, all went great.

FRIENDLY, CLEAN, FAST AND PROFESSIONAL

Great experience, very happy I chose this location!Only problem is the truck needs maintenance done. Brakes and transmission seems to need assistance. Glad we made it back safely!Thank you!

Amazing service by the staff and clean car

Everything went smooth. Only issue I can think of is the drivers seat didnt have an armrest. I was very thankful for how well lite the parking lot was for my return. I brought back the van at about 2 am and felt very safe. Thank you

Easy. Fast service. Pleasant. Equipment good shape.

The customer service was amazing! We had a brand new truck! Appreciate everything.

Clean... could have been better in the drivers cab, but the load area exterior were very clean.

Trucks are old and high mileage, but handle well.

If your going rent a truck from UHaul go to this location. The people are very friendly and welcoming. I had no problems with the 26 ft truck I rented for 4 days. I didnt feel like ok lets get this done so you can leave me alone.

Van was clean and with low mileage. Friendly and so easy to rent. Thanks!

Hard to put gas in The service is great

Great customer service and easy, quick pickup and drop-off, dont want confusion on that part. However, the cab wasnt clean compared to what you would expect. The box was well maintained though. Overall, no difficulties in ease of rental.

i really loved the new van so much!

The people they were very friendly and they provided a truck that only had 5000 miles on it so no complaints. theyre in a very tight lot so theres very little customer parking but they do state that on their website.

Always a pleasant visit to this location. All vehicles are always in top shape and clean.

Pick up was easy. The staff is amazing. I have used this facility a couple times for moves. And highly recommend them. Trucks are clean and run great. I highly recommend this establishment for all your U-Haul needs.

Very helpful team to work with, easy in and out with a truck. Great Experience

Overall a positive experience. Staff were helpful and friendly and the equipment was in good shape. Constructive feedback for corporate U-Haul make your data processing processes quicker. It will benefit your agents and reduce wait time.

Nothing, customer service was on point. Very speedy actually. Equipment was up to date, felt as if it was brand new! 55 overall! Thank you!

Personable and knowledgeable employees. Well cared for equipment.

Excellent service and the van was clean and modern.

I am very pleased to say this location has excellent customer service and their U-Haul trucks are well maintained. The manager she is a sweetheart and easy spoken eager to please the customer. Thank you

They were extremely helpful, they had a U-Haul ready for us within an hour, provided excellent service, and were friendly. I would highly recommend them

EASY IN AND OUT. TRUCK READY TO GO.

Many trucks available. All very clean and looked ready for business.

This is the nicest U haul location Ive ever been to. The employees are super nice and helpful. The van I rented was perfect and easy to drive. I will certainly use this location again.

Good thing I paid for Safe Move, because when fueling up the ignition key broke.But the locksmith they dispatched to my location was absolutely awesome.

Pick up was fast, return was fast, truck worked great.

ALWAYS successful truckBox rental. Angel is THE BEST at customer service!!

Truck was very clean.

The service was fast and excellent and the van was clean and performed perfectly.

Everything was handled professionally and courteously. Me moving at this time was not ideal to do gas prices, but it had to be done.That was the only painful part of this experience.Otherwise, equipment and personnel was excellent.Thank you.

The location was great and close to the university, making it easy to pick up and drop off! The office staff was great. The van did smell a bit of stale cigarettes, but the van itself was clean.

Only complaint was vehicle speed. Truck calibrated top speed of 75 mph. A great part of my drive the limit was 80 made travel more treacherous and aggravating. Otherwise good truck.

DRIVERS DOOR IS NOT FULLY CLOSING ON MOVERATE CLOSING AVTIVATION. AIR QUALITY IN CAB MAYBE A CONCERN ON EXTENDED TRAVEL TIME AT HIGHWAY SPEEDS. OVERALL IT RAN EXCELLENT!! THANK YOU !!

Everything was good with the truck and the move. The only question is I was charged three different times, and I was told I would get some money back and I never did.

Larry, Crystal, and Marlis took care of me with care, communication, and speed. Smooth transaction and great product - used the van.

Boerne Import Auto Werks is my go-to location for truck and trailer rentals. Typically, they have the equipment I need and are conveniently located on the north end of Boerne. Pickup is quick and easy with a dedicated person for rentals.

Pick up was absolutely great. I called Stephanie when I got there she walked me through everything. The truck was very clean and so was the equipment.

Renting my uhaul truck was easy and convenient.

Loved renting the van. Was new and easy to drive.

Everything was top notch. Service, equipment and personnel. Thanks for making my move less stressful

Went above and beyond to ensure the vehicle was clean and ready for use! Customer service was outstanding! Overall great experience and vehicle performed with zero issues. Highly recommend!

Close and convenient. Clean rigs and easy check out

Sherry was amazing! She made a complicated move so much easier. The only negative was the 2026 Ford Transit Van needs a strap or handle in the back to facilitate getting in. I had to crawl in every time.

Upkeep on the trucks

I rent from this location often - they are super friendly and the equipment is always clean and ready.

Better customer service and clean trucks

Worked great only issue is the AC would stop blowing enough air after driving for a while

Everything was great. The customer care was excellent and the truck was great

The service and truck were excellent .

Everything was straightforward and the van I rented was almost new!

Very good customer service, clean trucks good equipment

Checking in and out was extremely easy. All the equipment worked great.

What a great place to rent trucks from! The staff is friendly and efficient. The equipment is in good conditions and reliable. Drop-off is easy. Thanks for your help!

Quick checkout and back in.The gas tank was pretty low 14 and went to the 50 mile low warning right away. This display replaced the digital mileage . Having at least 12 tank at the start would be better service

ONE of the cleanest trucks I have ever rented from UHAUL

Mac was great to work with and provided excellent customer service. The van was just great and got the job done

Ian was so professional and friendly. The truck was ready at requested time and pick up process was super quick.

It was quick to rent, easy to drive, and simple to return. Great experience!

Tout a t parfait cet endroit, merci lquipe en place particulirement Coralie gentille, souriante et sympathique. Je vais refaire affaire cet endroit pour mes prochains besoins de camion ou autres. Jai aussi aim la facilit de la location. Merci

Not a thing very friendly staff Clean vehicles Great Price 5 stars

Keep trucks maintained so they drive better and ride smoother

Rented a 10 moving truck. Check out, check in went smoothly. Truck was in good condition and clean. Perfect for my job. Agent helped me in finding the truck I wanted at a convenient location.

Great customer service and my cargo van was clean, well maintained drove wonderfully. Smooth process from pickup to drop off!

Absolutely no issues, the people equipment were Great.

Cleanest, nicest U-Haul truck Ive ever rented in all my years. Staff extremely helpful and pleasant. Will definitely chose this location when needing to rent again.

The truck was clean and ready to roll with my requested equipment in the back. Easy pickup and drop off. Friendly staff.

The pickup was very simple and truck was in top shape

Not necessarily related to this location, but overall I would like to see the gas tank full capacity! How many gallons I need to refill to the initial volume.

Clean well-maintained vehicle. Easy rental process.

The 10 ft truck I rented smelled like cigarettes and the foam seal around the driver window was drafty and loud wind noise over 40 mph. The staff at the location were friendly and professional and helpful.

You can ensure you double check and make sure the U-Haul trucks are clean prior to renting them out. Instead of having the customer have to clean the U-Haul in order to load their items. It takes up time they may not have to spare and if I wouldve returned the truck dirty there wouldve been a fee.

Service is always great and the staff is all friendly. My only complaint is I started the rental with only an 18 of a tank of gas

Easy to find. Equipment clean and ready to go.

I was greeted with a smile. the worker was very knowledgeable and courteous. The transaction was handled professional and efficiently. I as very happy with the service and equipment.

We have rented from this location before, and each time has been a very positive experience. The customer service is friendly and professional, and the equipment is always available when its supposed to be available, and clean and well-maintained.

Great service. They could explain the fuel a bit better. I had no idea that it was going to be on basically empty when I received it.

Mr.Will has great customer service skills and he keeps the vehicles very clean. I highly recommend this location.

Ive rented two vehicles from this location over the past month and have been very happy with the vehicles and personnel involved with the rental process. Very helpful staff at Chief Mowers in North Kingstown and vehicles were in great shape.

The truck was well maintained. It was clean on the inside, but dirty on the outside which didnt really matter.

Very friendly, courteous and accommodating. They had the truck we needed right away.. it was a pleasure to deal with them.

Clean, well functioning truck.

Fuel the trucks and be a bit more friendly

Team was amazing! Equipment was super clean but also full of roaches.

My experience was excellent! The vehicle condition was great and it was available on time. Excellent service at the counter also, and the return process was quick and easy.

Make sure the rental system is not down during the week-end.Tell customers that shorter trucks dont have ramps.

Excellent customer service and truck was excellent new nice truck , very satisfied

Have the vehicle in good running condition, clean and fully stocked.

Ive rented U-Haul from many places but this is by far the best! They are so, so friendly and the equipment was extremely clean and ready to go.

Very easy pick up location.very nice and helpful people to deal with. Truck was newer model and ran great all the way to Florida.

All smooth with the exception that my first reservation was not honored and car was dirty

Happy to rent equipment from the Whitehall U-Haul. Very courteous and professional staff; nice, modern equipment.

Just make sure the back is seeped out before the next customer but overall it was great!

The staff were very friendly and accommodating. A washroom would be helpful, even a porta potty. The trucks need some cleaning.

Truck and trailer were in excellent condition very clean the trailer towed perfectly very happy with my rental

I always recieve exceptional service at this location and the equipment is always clean and functional. Very happy customer here!

Very professional and courteous staff. Vehicle was clean enough. Turn in was just as good. Would definitely recommend both pickup and turn in organizations.

Great experience! The truck ran like a champ and the customer service was pleasant and personable. I would recommend the place to anyone.

Fix your trucks

Team was very helpful and gracious. The truck was clean and in good working order.

Employees were friendly and professional.The van was clean and ready to go when we got there.

What a great experience! Hamiltons were great finding me a truck and had me in business when I needed it. The owners could not have been nicer!

The service was incredible. I was blown away at how clean our truck was. First class operation

Have a staff trained on a quick check in.Clean the U-Haul. Dont charge customer 22 when they dont have a phone charger and have to be on the phone with U-Haul for an hour. Act like they care.

Great customer service, truck was clean and in great working conditions,. The rental procedure, pick up and delivery was seamless. The price was right!!!

The van was clean, in great condition, and service was top notch. The rental experience here was easy and I would not hesitate to rent here again.

Prompt, excellent service, friendly staff, clean vehicle, easy return - a pleasure doing business at this location.

I dropped off after hrs. Large parking lot, tidy and easily accessible. U-Haul is easy, accommodating and as a first time consumer of the service, would not hesitate to use again if needed. Very happy with the ease of the drive in the 15 ft truck, pick up and drop off.

Always a top notch place to rent from. Staff is friendly and trucks are always spotless

The truck was available even though I was late to pick it up. The truck ran very well.

Very good service the truck was clean

Staff is great vehicles need some work

Nice truck, low mileage.

Easy in an out. Easy driving cargo van.

Make sure your trucks are working properly

Great service! Cargo Van was a low-mileage beauty - ran like a dream. Cincinnati and back -- all smooth -- great U-Haul operation. Thanks, Ed

Very professional and accommodating with a truck rental. Id rent from Titas again.

The truck needed maintenance. Like an oil change steering fix. You name it, just send it to the shop.The dealer center was great. The staff is polite, friendly. Would recommend this the dealer.

Excellent uhaul truck.

I always get great service at this location.You have good people who work there and the trucks are always clean.

Clean the truck, make sure it works, and put the equipment that I paid for in the truck.

Great people here, clean well maintained van we rented.

I reserved the 20 truck. The storage area of the truck was dirty when I picked it up. However, even after packing it full from top to bottom, the truck ran like a champ. Was able to maintain normal highway speeds even with full load.

Excellent service and professionalism. We needed a 9 Cargo Van and Berryville Tool Rental LLC had availability. Vehicle was clean had low miles and was outstanding. Highly recommend this location for U-Haul rental.

It was a wonderful experience getting the uhaul. People were incredible and went above and beyond. Only thing which I do understand was there was damage to the truck. Wish there was more laws against anyone driving trucks that are to big for them.

The truck didnt have any garbage or debris in it so it was clean in that respect. It could use a good hiding down though with some soap and water. And the windshield needs a good cleaning from the inside.

Excellent customer service. Steph took the time to see that everything was perfect. Very clean truck. Great location.

It was a great experience. I was greeted upon arrival and the truck was clean and a new model. Drop off was also easy process. Will use this location for any future truck rentals.

Efficient, friendly and easy to do business with. Price is reasonable, vehicle clean and easy to drive.

The van I rented seemed like it was brand new. Not a speck of dust in it. The rental process was quick and easy.

Perfect location and service was great. Equipment was clean and well maintained.

Easy rental. Salesman was knowledgeable, and kind. Explain everything. Easy to return, no problems with equipment or the rental process.

fix the door on the truck so that it closes properly.

Clean, newer truck. Easy to drive. Very nice customer service reps, on the phone and in person Shawn.

Rented a van for the afternoon to move a few items. Very quick efficient process for pickup dropoff.

This location was much better. The gentleman was helpful. The only thing I did not like is that it was listed that I had half a tank of gas upon picking up the truck and that was not the case so Im glad I took photos to prove how much gas I had when I picked the truck up

Always a great experience renting from this location. Friendly, helpful staff, safe location, and the trucks are always clean.

Quick and efficient pickup. Pleasant staff.The vehicle worked and drove fine but was a real fuel hog

The rig was super clean and immaculate I would say .. Loved the dealership staff. .

The staff was very friendly, professional and knowledgable. The van worked well on our extended regional management approved rental. It was also well maintained, clean and trouble free. Would highly recommend .. also ... already made my next reservation!!!!

Friendly, professional, fast service. Equipment clean and ready to use

Very smooth experience. I especially liked the walk-around with photo uploads to show the condition. And the van was excellent. Great rental!

I found the service to be excellent, the equipment clean, and the access into out of the lot clear.

Keep maintance Repairs updated on rental trucks. When customer pick up, make sure everything ordered is in the truck and parked in front ready.

Truck ran well, air conditioning was great. Equipment could be upgraded or updated.

Easy experience. Just waited up without reservation and had a van for a day! Easy peasy.

Great service, professional staff, and clean equipment. The process was smooth and efficient. I would definitely recommend this location to others.

both customer service reps I interacted with were very professional, efficient and easy to work with. the truck was very dirty on the outside and my driver got very dirty each time he had to open the back door

I had been a bit nervous about driving a large truck. The 10 drove like a dream!!

Oil or replace the padlock on the rear of the truck, fix the right turn signal and attach the dash under panel so that its not in the way of the brake release.

Very quick and convenient truck rental thanks

Excellent experience. Truck was nicer than other locations. Staff was personable, friendly and very helpful. Easy, quick service at pickup and dropoff. Highly recommend.

Staff were quick to check me in and check me out on my return. I will be back when I need another truck.

Fix the mirrors on the trucks to make them adjustable.

I worked with Carla, she was very friendly and made the entire process fast and efficient. The truck was clean, well maintained, and ready when promised. The next time I need a rental vehicle I will return to this location. Thanks!

Excellent service equipment!

The service at this U-Haul is great. No issues. The van ran great. I had no issues.

I am always a very customer, this location is prefect for me with very friendly staff and great vans

Everyone was so nice. The facility is beautiful. The team was great and the truck worked perfect. Will return!

Personnel was very nice. Truck was in excellent condition. Would definitely use this location again and recommend to others.

Have well maintained trucks that have air conditioning as advertised in the rental agreement.

My only issue with the vehicle is that the cabin was full of pet hair. The staff was very helpful and courteous. I would rent from them again.

Sarena, Olivia and Joshua provided us with great service. They were knowledgeable, patient and professional. The van I rented was in great shape and was very easy to drive. We will definitely rent a Uhaul from this location again!

The inside of the truck wasnt cleaned recently, but the truck was the proper size and was very easy to drive.I drove truck for 43 Years The truck itself was in Great shape, Just had a dirty inside...the van part was good though.

Only had 14 of gas but all else was great

Everyone was very friendly and clearly laid out the expectations for returning the vehicle. The truck was very clean and perfect for what we needed!

Everything went great, equipment performed perfectly The whole trip.

Staff are great and trucks in good shape

Even though I did not notice a broken mirror on my initial inspection. I was able to call and get it annotated as prior existing damage.

Roaches in the van

The truck was very clean and everything worked great especially the AC. Radio station was awesome no glitches. Keep up the great work and will definitely recommend the location.

Try to clean the front seats between uses.

The car was ready on time, in good condition. Clean, tidy. I recommend this rental car! Thank you

Will be renting another truck in 2 weeks. Easy pickup! Thanks

Keep doing what youre doing with excellence t customer service and cleanliness of the rentals !

easy to find, well-kept location, cleanest uhaul Ive ever rentedvery friendly staff

The people annd the equipment were great. The area is a little bad, with all the homeless people around, but all was a great experience.

Great customer service! Truck was clean and in great working order.

Gentleman who runs the U-Haul business here is friendly and helpful. Truck I received worked great. By far one of the best U-Haul rental experiences Ive had.

Everything was ready, clean to go in minutes. The return was easy in and out in no time.

Fast and efficient check incheck out process, the staff was nice, and the vehicle was clean. I would definitely book again and recommend to others.

great folks in an excellent and clean location. Truck ran and operated just fine- timely check in and drop off with a friendly and helpful staff

Rental and return process was easy and efficient. Rental vehicle was exactly what I need.

Make sure truck is clean and properly gassed and maintenance

for once the truck had nothing wrong with it..no lights coming on saying check tire pressure or change oil...and everything worked well..in fact it was a new truck!!

Heat shield on exhaust was annoying but other than that everything was good. Truck ran fine fuel efficiency was better than expected

Best part is they are open on Sundays.Truck was clean and in working order. There is an other established business at this location which makes the property a bit cluttered. But I was there for the rental and the staff were kind and helpful.

Super friendly and fast. I have rented a couple trucks in the last month and bought some supplies. Friendly, fast and great service. With all the stressors of moving, this is especially nice. Thank you!

My rental went well. Was able to rent the truck very quickly and without incident, return was the same.

Grateful that this location held my reservation in spite of getting out of the Uhaul business! Having never done a truck rental before, Brooke was great to work with and made the pick up process very smooth. The Uhaul photo process is also very user friendly, the truck was clean and well maintained.

The location was great and extremely helpful! My only problem is: NOT EVERYTHING NEEDS AN APP! I shouldnt have to download an app and create an account just to rent a truck for a day. Otherwise, the woman who assisted us was very kind and helpful and the truck did its job

Customer service is through the roof. This was my second time renting a haul truck, and I was assisted from start to finish.

Everything was all good except for the cargo area the floor was a little dirty I had to sweep out before using it myself

The van was top of the line and great. The staff was easy to work with and very accommodating of our needs. We will definitely be using this site multiple times a year.

The UHaul app was giving us difficulties and not working properly, so we went inside to speak to a person, and he was very helpful and willing to help. The equipment was clean, and located in a place we could easily access and drive away.

Morgan mart Uhaul was the best experience in customer service and vehicles

Everything is excellent. They were great service , and truck was almost new! Thank you very much.

Great customer service, truck was in good shape. Easy process.

The staff were very friendly - the possible leak at the front of the truck box was mentioned and they were going to look into solutions to it. Thanks for everything!

Quick, professional service. Clean facility with clear signage for ingress and egress. Vehicles clearly well-maintained. No discernible damage from recent hailstorms. Excellent work.

Very friendly! And the car got the job done.

It was my first time renting the van. It was beautifully maintained. The Meadowbrook location made everything easy!

The computers were wacky the day of pick up, but the workers were calm and reassuring even though the lines were 10 customers deep.The truck we rented was very clean.

This is the best location I have ever rented a truck from, the equipment was very clean.

Amazing service at the desk. Rental truck was clean and ready to go on time. Ive rented from then in the past and will always be my rental truck place. Happy, easy, simple, great prices etc!

Everything went awesome. We were in need of a last minute truck and Michael came through. Thank you

Quick, efficient, professional, and a clean, new van. Five stars all around. Weve had multiple rentals here and would not rent anywhere else.

The service was excellent. I walked in at the last minute to rent a truck and it was pain free.

Initially I was overcharged by 100. Within hours of bringing it to the owners attention I was issued a refund. Nice employees. Clean truck. Easy to work with. Would definitely use them again.

I needed to spacious van to move a piece of furniture. This whole experience was excellent. Staff efficient and friendly. Will rent from this Uhaul location again. Highly recommend.

The owner Kim did a great job in getting the truck ready and it was the cleanest truck I have been in. Highly recommended

Keep doing what you are doing here. I had a great experience with the moving supply salesperson. The rental manager was excellent and very pleasant to deal with. I could not ask for a better , it was new and clean.

Laron was a great help. He went above and beyond help me and my wife. He made sure we know everything about the truck and offered tips on what equipment we may need. We felt great when we left uhaul and even better in the return process. It was great. We will back again for our final move next week.

The van we rented smelled like marijuana. It was so strong. We had to drive with the wondows down to be able to breathe.

I had a really great experience renting a truck. The whole process was smooth and straightforward, and the customer service was excellent. Everything went exactly as expected, and I didnt run into any issues. Keep up the good work!

Got my rental fast. Vehicle was clean and ready to go. Drop off was quick as well. Pleasant staff interactions.

Make sure cab of truck is clean. Should not have to clean floorboard of plant dirt and trash from underseat to start out, especially since the initial part of your journey is the most hectic and stressed.

Fast and Easy,Moved Everything. Vary Nice Van,Lots of Power and Hauled Everything

Customer service was excellent! The truck had ink from a broken ink pen from a previous user in it that got all over my sports memorabilia, and the truck smelled of urine

The rate and the truck were great. The automated check in system takes a long time and doesnt feel like great customer service.

WE had a great experience renting a truck from this location.

Clean trucks. Efficient processing. Good people.

This was an excellent UHaul location and the people are so very nice. All was handled professionally and the vehicle was wonderful. Additionally, the UHaul app is simple and works very well.Keep focusing on customer and employee satisfaction and the business will stay with Uhaul!

Amazing Experience. I was checked in and out in less then 5 min. The cargo I rented was brand new. The best experience I have had thus far.

Everything was great, just 2 amber bulbs in the front werent working but my use was during the day I wouldnt give a negative rating for that. Thank you!

Ive rented many times from Schenewerk and have never had a problem. The gentleman is friendly and professional. The equipment is always clean and ready to go.

Super easy to rent a truck for moving. Easy pick up and drop back off. Courteous and helpful staff. Truck was clean. No issues with it at all.

Remove the sticker from the speedometer so its safe to drive

Fast in and out . Clean truck.

The truck was the cleanest I have ever seen! Staff was courteous and professional! Explained everything and your app to allow you take before rental photos work flawlessly.

I will highly recommend using U haul truck to every one who need truck rental. Thank you U haul , God bless

I always receive great customer service when I am there. I have rented trucks and your storage many times and U-Haul in Schererville is my go to.

Quick, easy, and provided a very well-maintained truck.

ENSURE THAT THE FACILITY HAS ALL REQUIRED EQUIPMENT THAT WAS RESERVED INSIDE THE VEHICLE. ENSURE THAT THE VEHICLE IS CLEAN BEFORE RENTING.

I usually like a closer location since you are charged by the mile. I really liked that this vehicle had an attached lock on the back.

Great truck. Fast and friendly service.

My only complaint was that the gas was near Empty even though they said it was a 14 tank which made me nervous and I had to high tail it to a gas station.. Otherwise great experience and great staff.

Absolutely perfect thanks made it so easy to schedule then re schedule a few times very accommodating truck was also nice easy driving good gas mileage always have great experience w uhaul used many times forbyrs

Had a great experience. Made the move so much easier. Truck was clean and ready to go.

Service the truck before renting out

Accurately record the fuel used. Gave the truck with 53 miles of fuel recorded it as 253 miles of fuel and ripped me off 92. I am making complaints to the better business bureau. I will be making google reviews etc detailing with pictures all my issues with this rental.

The truck was older and shows wear, but was fine for what I needed

The truck was in great shape and the process was quick and easy. I didnt catch the agents name but she did a great job. Also appreciated the complimentary coffee and water.

gREAT EXPERIENCE WITH THE STAFF AT THIS LOCATION, VERY HELPFUL WITH EACH ASPECT OF THE TRUCK RENTAL.

Everything was great. The lady at Fort Locks was very helpful because the 15 truck I reserved was rented out by U-Haul on my pickup date so the Fort Locks lady gave me a bigger truck and worked with me on the mileage payment..she made it good.

All interactions were great. Truck was in clean working order. Quick pickup and easy return.

Always great service and clean equipment

I have rented trucks from here for a long time, and I have not been disappointed with there service, or equipment.

Friendly service, great cargo van that gets good gas mileage and only 2450 miles!

Pretty quick and easy, I dont see why people complain. I got the job done within 3 hours. Front counter was really helpful, truck was clean, moving was mad easy. Would definitely use U-Haul again.

Was able to rent 15 truck at the last minute. Excellent job by staff.

Everything was great. Only downside was the lack of any type of smartphone integration with the audio system. Had to listen to good old-fashioned AMFM radio! Nice for change, actually. But wouldve liked the option for navigation purposes.

Only complaint was that the gas tank was less than half full. Please require people to fill tanks after use. Having to get gas right away is a pain. Truck ran well and was clean, except windshield. Thanks

The U-Haul did have some dog hair inside the vehicle, but otherwise everything was in good condition.

The young guy who worked by himself on Saturday was amazing. Unfortunately, I did have to wait a half hour at least to get the rental, but the gentleman was really good and gave me a great plan. I even did not return the truck as real as I should have but they were very, very good.

very efficient and vehicles in good condition

I liked go to that specialist, with very good crew friendly, the trucks are in good condition.

Easy pick up and drop off. Pleasant and helpful staff. Good equipment. Price as expected.

My experience was excellent at this location in renting the U-Haul truck. I highly recommend this place the others that need to rent a U-Haul truck. Frank was outstanding and very helpful. Ill be moving again in the next few months and Ill definitely be coming here to rent the U-Haul truck.

Easy reservation process; friendly staff; well maintained moving truck.

Friendly and knowledgeable service. Clean and well maintained vehicle.

Great service from Omar. Truck was in excellent condition, as was storage locker. Also wish to point out Rhonnda as being a fantastic help as well. Overall superb experience.

Sarah was very nice the equipment was ready it was clean and I will rent any time from that office very clean office very nice lady thank you

Gave me a box truck that had a truck directly on the left side of it and another parked perpendicularly in front of it. Had at most 2 inches of clearance to pull between the trucks. The tank was also on E upon arrival

Service was quick and helpful. Only negative might be and this is picky...the truck I rented could have been cleaner.

The trucks brakes were a bit worn out, but the service and the crew were outstanding. Will use this location again

Clean equipment between rentals

no issues with van. very happy, as always with overall rental.

Great service and the vehicle was ready when I got there. I cannot think of any improvements at this time.

The truck was in great shape and the staff were amazingly helpful.

Fix the drivers side visor. Fix the switch for the interior light. It sticks when its pushed in and wont turn off because its dirty.

I rented two trucks in two weeks. The young lady at the desk was very professional.

Clean the trucks and have correct mileage

Tout tait parfait avec la location de mon camion. Trs propre et fonctionnel.

Service was good and staff were helpful and friendly. Only issue during the rental was a blown rear tire which added some anxiety during our move. But overall I was happy with the rental and the vehicle.

I noticed the parking brake was on and could not be turned off. Other than that everything was perfect.

Excellent customer service, clean, maintained equipment and facility.

Glad thy had a 15 truck after being cancelled from my previous pickup location. Very direct and to the point. Would highly recommend. However the cancellation of my reservation wasnt cool from the previous U-haul booking, which resulted me in driving to this location.

Excellent service! The trucks are always reliable, super clean, and in great condition. Prices are very affordable, and the rental process is quick and easy. Definitely recommend!

parking a dissastertruck ate gas

Equipment was clean and worked properly. Key for truck assigned could not be found, had to redo check in. Person checking in seemed like they didnt want to be there and that attitude came through. Return process was simple and quick.

The process was easy, the truck was SPOTLESS, and the person who helped me was wonderful. Great experience!

Miranda runs this location like a well oiled machine. They are super busy for a good reason. I have been using this location for years. I rent several trucks per year for equipment delivery. I will always use this location.

Cool team. Clean trucks. Thanks.

Excellent service very clean truck.

Customer service was outstanding! Truck van was perfect for the job. It really helped to have bluetooth connection for safety. Backup camera and cruise control were most helpful. I like the Ford. Thank you guys for helping us make the move.

I have rented from the neighborhood U-Haul dealer more than a couple of times. The location is great. The staff is knowledeagble and courteous. The equipment is always well maintained.

Staff outside were awesome. Truck was in great shape. Woman at counter inside was aggressive and unfriendly. If you want a great rental and dont mind putting up with 5 minutes of disrespect this is your place.

Great customer service equipment was great

My experience from start to finish was perfect. Friendly staff, immaculate equipment, easy to reserve, quick pickup and drop off, good location. I highly recommend them!

Make sure someone is around the office. Also, reserved a 20 truck and got a 26. Had to go across busy street for truck then come back to office to get appliance dolly and blankets. Staff was helpful overall.

Helpful staff and the truck was just what we needed.

Service was great. Truck was great.

That was a great truck and great service from you guys when I went and got it thank you

I probably should give them an Excellent rating because nothing went wrong. Owner was professional and friendly. The truck was clean and ready. The business is located on a bus route so your personal car has to be parked on a nearby side street which was not a problem. I will use them again!

It was pretty clean. There was a little bit of dirt left in there from the last person that had it.

This location has always done an excellent job both in maintaining their equipment and in their management of their fleet customers. We always use their fleet bc it has been well-maintained and the staff work hard to create a positive consistent experience

Hire new staff who care about their job. Hire customer service employees that want to actually help correct issues.Maintain your vehicles properly to ensure customer safety.

Maybe using a deodorizer the van had a wet dog smell. It wasnt horrible but definitely smelled. Everything else was great. Easy online rental!

Excellent customer service. Made sure I understood operating the Cargo Van. Upon my return a guy was right out there and made my exit a breeze. Highly recommend this location! In fact, I will be back again in 2 weeks for my final move and will be getting a rental truck.

Nice newer 20 truck

It was good - the service and staff at the counter was great.I will mention that the truck was pretty old and the gas gauge was pretty misleading.

This is my second rental with Stans and both were so easy to arrange. Everything was exactly as advertised. Very professional staff.

Matt was personable, efficient and quick. I had no issues with the service. The vehicle got 7.7 mpg. Thats rough.

Truck was almost new. Very easy to Drive. Cab is Tight fit for three Adults. Didnt have any of my load shift inThe box.

The truck was not clean but it was well maintained.

Great service, answered any questions. Van was well maintained, will rent again.

Perform proper maintenance on the Uhaul. This one appeared to have an exhaust leak.

The equipment was dirty inside, the girls attention was amazing, very good

Right passenger door wouldnt open from the outside even if unlocked. Not sure if that was some safety kids lock.

Truck was clean and well maintained. Pickup and drop off process worked well.

Only problem was the gas amount was a lot lower than they said I took a picture and showed them so all was taken care of

Brook and Vic were extremely helpful! Equipment was ready and clean. Exactly what i needed! Friendly and professional!

The service was great! Everything went smoothly, and the vehicle was clean.

Truck was clean and ready to go when I arrived. Very efficient checkout procedure. Friendly staff.

Truck was ready for pickup. It worked well. The system seems to always be down at this location so I always use the U-Haul app. Very user friendly app for me to use. Thank you.

Ensure the brakes work properly. Dont charge for equipment not rented

Great customer service, great truck, great experience, overall great day!

Keep providing clean, low mileage vehicles. Have all representatives as helpful as those at Reds.

Los vehculos limpios y en buen estado,y los trabajadores muy amables

Finding the place was the hardest part. Service was good and truck was reliable.

Great customer service and trucks were clean. I had no problems with the truck I rented and price was just right.

Needed truck for a small job. Popped in had truck available. Exactly what i needed.

Be nice to have more customer parking spots. Big facility, looked very well maintained. Van we rented was in excellent condition.

I am always treated well. The equipment is well maintained and available. Good people.

My moving truck had broken down. Uhaul had a truck available. Really smooth system to use the app and pick it up. Uhaul support helped me out during the trip two different times. Truck was low mileage ran great no issues. got over 9 miles to the gallon.

They were super nice and helped me get a truck last minute! Would highly recommend and would definitely use again!!

Great vehicle and service. I used the app when the staff were friendly and helpful.

My reservation was actually given away to someone else, but the staff there was quick to remedy the situation by creating a new reservation for me.I was told there was a fourth of tank of gas in my vehicle when in fact, there was only an eighth of a tank.

Clear and accurate information. Owner was amazing. Vehicle was clean and well maintained. Thank you for a positive experience on a tough moving day!

Great service, vehicle clean and well maintained

Great team at this U-Haul location! Professional, friendly, and gave us a clean, well-maintained truck. Highly recommend.

The physical location is a bit challenging. There was not clearly marked parking, and the lot was extremely rough. Customer service was great. Van was in great condition.

I cant think of anything needed for improvement. The equipment was in excellent shape and the team that works there is just outstanding - friendly and helpful.

Let people know now ropes are included to attach furnitureboxes to the interior of the truck.

The interior could be cleaned a bit better but overall it was pretty good.

good for moving services, good space and easy to drive

I have no complaints every one I dealt with was professional knowledgeable and friendly, they made sure my mirrors were adjusted the truck was clean and drove great

Just service trucks better and have gas.

I have used this location 3 times to rent trucks for moving and never had any issues. Excellent customer service and the trucks are very clean and maintained. I would definitely recommend and will use again!!

Clean equipment and exterior.

Everything was great. Have had cleaner trucks but this was short term so I was good with it.

UHaul Lilburn always has clean and well maintained trucks. Great customer service. Friendly employees.

Fourth rental and every time has been met with great customer service and great equipment. Thank again

Upbeat Personalities and great services! We need some repairs Ill be back.

Good location from my house and easy check out. Also liked that I had a newer less than 30K miles 15 truck which gave me confidence in my trip to Utah.

The vehicle I rented had an engine light on fyi. I wasnt worried since we were onot using it for less than 20km but it likely needs to be checked. Have the agent in the return area after made it super efficient a was greatly appreciated.

The customer service was great, the location was accessible though a little crowded, but to be expected in Manhattan, and the truck was more than functional. Cleanliness and the upkeep of the truck was subpar, though.

Great location, very professional, helpful nice. Truck was in great condition and very clean at pickup.

Double check your odometer readings. My contract showed the truck 30 miles over what it was. Plus more accurate on how much gas actually was in the truck before signing it out.

Smooth process, friendly staff, clean equipment and has all your needs.