Verified Trailer Customer Reviews

Representative was helpful in processing the trailer rental

Best uhaul dealer Ive been to and had the trailer I needed.

Staff very helpful and also considerate. Very easy to work with. I cant wait to rent my next trailer from this location.

Called last minute to book a trailer and was able to pick it up in less then 30 minutes.

The good people at Weber Company are always super friendly and helpful. I always rent from them when I need a U-Haul trailer.

Trailer was like new worked out great for the small things we moved

Fast service, friendly staff, trailer in great condition.Give the staff a raise for their positive attitudes

This is a great U-Haul location. I needed a particular size trailer on particular dates, and they made the arrangements and made sure it was ready for pickup early in the morning. Great service.

Always have the trailer I need when I need it trailers always in great shape location is easy to access employees are friendly keep doing what your doing

Friendly staff, easy process, good quality trailer, and overall good service.

Your trailers travel very nicely.

trailer was ready to go on the date promised

Super fast checkout and the trailer was in great shape!

Nothing I can think of. They made sure trailer was attached securely and lights worked properly.

Very helpful and assisted with connecting the trailer

Excellent service. Very professional. Made it very easy for me to pick up my trailer.

The agent unhooked the trailer for me.

Guy behind the dust helped us greatly by suggesting the motorcycle trailer in order to pick up the snowblower that weighs 300 pounds Very happy he did Now I wanna purchase one.

Nice people, professional, helpful, accommodating. Large array of trucks and trailers, and I was surprised at the large amount of moving supplies at very reasonable prices though I only needed the motorcycle trailer this time. They had all kinds of ratchet straps had I needed them

Quick checkout, connected trailer and easy return.

This is my opinion for safety and easier moving. There should be a camera on the rear of the trailer or a steel plate I made a magnetic mount for mine or an additional rental for one so you can see behind while navigating traffic and backing up.

quick, friendly service; huge supply of trailers

Everything was handled fine. The attendant hooked up the trailer for us, and we double checked all sides of the trailer. He was very courteous and professional.

Everything ready when I got there, very helpful getting the trailer hooked up, fast check out.

Service was great and very helpful. Trailer was ready right on time per my reservation.

I rented a motorcycle trailer, which was a reasonable price and very easy to tow and load and unload the bike. The staff was quick to get the equipment hooked up and I was ready to go. The return process was just as quick and easy.

They werent exactly sure where the trailer was located, but eventually found it along side some of the storage units. Not a big deal really. Got it hooked up quickly and went on my way.I have rented here a couple times and has always been great.

This is a hidden gem in Nacogdoches. Pull in to drop off a trailer and if youre uncomfortable backing your trailer, a young man can park it in seconds and you are finished. Plus he has a great attitude.

Very organized and informative. The return of the trailer went very well

The trailer we rented was perfect.

Trailer was ready as promised, easy pick-up and return.

While we had requested a trailer with a drop-down ramp, the one we got with side swing doors was fine. Piano movers had their own ramp. Trailer pulled smoothly from Colorado to Oregon.

Dropped off trailer and they unhitched in s matter of minutes.

Seriously I was surprised I call Sundry at 9:30 am and in 10 minutes I have a trailer top service

Nice and knowledgeable guys helping us---clean trailer--- easy return

The staff were very efficient and clear with explaining details. Trailer was ready easy hitch up and go. Would recommend to my family and friends

I didnt catch the gentlemans name that helped me but he was great. He made renting the trailer about as easy as you could make it. I will definitely rent from this location again in the future.

Easy pickup, they hooked up the trailer for me

Staff extremely helpful in meeting me out to pick up the trailer. Staff assisted me with connecting and ensured everything was safe to leave the site

Dropping off the equipment was so easy. The videos showing how to disconnect the trailer hitch and the electronic gear were great.

The man who hook the trailer to my car and he receive it in the end, he did a great job.Thank you all

Rented a 6 x 12 trailer - pickup was quick and easy, they hitched it up for me. Return was also easy with lots of room to back the trailer in. Would rent there again.

Very helpful and patient when inquiring about trailers for rent. Professional, courteous and knowledgeable hen reserving and picking up equipment. I would recommend this location and I would not hesitate to use them again for our future needs.

Large selection of trailers and vans. Efficient and helpful customer service.

Trailer was in good condition. Representative for pickup process was friendly and efficient.

Fast, courteous staff. Even hooked the trailer up himself.

Great job on picking up the trailer. I got there a little early and asked to move up in size on the trailer. It wasnt a problem and the agent at the location made quick work of it.

The process was smooth and efficient. No issues with the trailer!

no issues trailer was there at rental.

Very nice young man helped unhook the trailer and put it in the correct place. I had parked in two spaces by mistake and he got it in the right place for me.

Trailer drop off was a breeze. The staff was friendly and took care of everything.

This is the cleanest and best pulling trailer Ive ever rented or drove.

Easy pickup and drop off of trailer.

No issues with return even though I had to tell them that running lights never worked.

trailer was ready to go on my arrival. And, since I preregistered online pickup was fast and easy.

Uhaul has sweet towing trailers and I appreciate the great customer service at both ends of my 330 mile journey.

was able to rent trailer same day was helpfull with setting up reservation and hooking up trailer to car

Pick up and drop off of trailer was seamless. Also the staff was helpful when and allowed rental period to go an extra day.

Uhaul has sweet towing rental trailers and I appreciate the great customer service at both ends of my of my 330 mile journey was great.

The trailer was ready to go at the time I reserved it for , it was very clean. All the lights worked , good tires on it. It was a nice little trailer. It fit my needs perfectly thanks U-Haul .! !

Ive used the Bicycle Rack location many times for my hauling needs. They have a good selection of trailers - box, utility and car hauler for all your tasks. Easy access, equipment in good condition and friendly staff get you hooked up quickly.

Token was great!!! It was my first time renting a trailer. He was very informative. He helped me troubleshoot some issues with my jeep. Above all, he was kind and considerate. I made it to my destination with no issues!

This place is Amazing!!!! Rented a motorcycle trailer. My truck wasnt set for trailer lighting. They had my truck set up and ready to roll in less than thirty minutes. Absolutely amazing staff!!!

Awesome staff. Didnt have to get off the vehicle toUnlatch the trailer. Great staff.

Staff was helpful and with a positive attitude upon pick up and drop off of the trailer especially since I arrived 3 minutes before closing. They made the transaction easy.

Great service, just need more variety of trailers.

I am impressed with the motorcycle trailer from UHaul. It is rock solid and always well maintained. Everything worked perfectly and the pick up and return experience was great. Additionally, I think the daily rate is quite fair. Ill be a repeat customer.

Easy process - trailer was out and ready to roll, staff were friendly and helpful. Thank you!

I filled out online application. Trailer was waiting when I arrived. We examined,took photos.I left,when returned,same procedures.Zero issues.

He was so helpful putting the trailer on my vehicle and taking it off. He even helped me park the trailer so I was very thankful.

I rent trailers here often and everyone is very friendly and helpful!

The trailer was in great condition and the staff was very prompt and helpful.

This location was quick and easy for trailer rental

Great selection of trailers. Wait time could be faster.

Mitch was very helpful. Even worked with me to get a bigger trailer when I realized what I had wasnt big enough.

and his crew were very responsive to my needs, very professional in their work and the trailer I rented was in great shape. Great service !!

Great customer service, and Cargo trailer at this Fullerton California location.

Leave clear access to easily back to trailer for hook up.

Staff friendly and efficient. Trailer was ready early and we were met at drop off. Ive used them before and will continue to.

Clerk was very helpful with the return. He came outside and showed me exactly where to park it. He unhooked the trailer and then helped me diagnose an issue with my trailer light plug on my pickup.

Ready on time, equipment was in great shape and perfect for my application. I finished my use early and was able to return early without complications. Thank you. U-Haul has a monopoly on trailer rentals but you still maintain good price and service. Thank you.

Was able to drop off after hours and not worry about the trailer going to the wrong place.

The guy who owns the store was polite and helped me connect the trailer. He was a great representative for the UHaul brand!

Helpful in assisting with unhooking the trailer

Trailer was clean and in good working order.

The individual who helped me at the counter, and the person who hooked up the trailer were amazing. Very nice and engaging. First time Ive ever towed a trailer. The experience I had at the U-Haul store made it easier for me to embark with the challenge.

Steve was great to work with in choosing the correct trailer for our needs.

This location assigned the perfect trailer to us that made our move much easier. Thanks.

The Process to obtain and return the trailer was seemless and simple.

Fast service, good value. I was able to change to a better-fit trailer on the pickup day with no hassle. Extra friendly staff.

We regularly rent trailers from this location. Customer service is significantly better than it once was. Good job

Dave was very helpful - from processing the necessary paperwork, to helping make sure the trailer I rented was hooked up safely. Very pleasant experience.

Nothing to be improved. I loved dealing with Sheri because she picked up the phone when I initially reached out to her and then was on-site when I arrived to pick up the trailer. All was good and I would definitely recommend use of Iron Rose Rentals.

It was easy to rent . The staff helped with both the connection of the trailer and the disconnection

Nice, friendly, and accommodated a change from a 5x8 trailer to a 6x12 trailer easily. Highly recommend.

Extremely easy dropped off the trailer and was gone in less than five minutes

Easy pickup and drop off, excellent trailer. Used the location many times.

I was very happy that they were open on the Thanksgiving day holiday, and I was able to rent my trailer without any issues

I dropped the trailer off after hours and called the following morning. The lady was friendly and I have already received the 75 for towing the trailer here!

Provide trailers that can be locked to the hitch.

Brian was EXCELLENT. Personable, friendly, efficient, and knowledgeable! Made rental quick and easy. Rental trailer in good condition and worked well.

Agent was friendly and helpful. Easy transaction. Trailer was clean.

First time it was easy to drop off rented trailer

Trailer is perfect size for atv hauling

Excellent Crew and Friendly Service!As a Business Manager for 21 years and Small Business Owner for the past 15 years, these are the Employees you look for!The Trailer was ready to go and clean. It was an older model but pulled great empty and loaded.

ive used this location for many years and you guys have always had a great variety in different size trailersand I just moved to South Jersey using your trailers five star experience. you guys were a pleasure to deal with thank you for the rental

Trailer was in great shape. The gentleman who rented it to me was super friendly.

Drop off time was 9am. They open at 10am. I left a message and they called me back around 10:30am to get trailer checked in. Smooth transaction.

They helped me find the exact trailer I needed and the pick up was very easy.

Make sure that the gates on the trailers work smoothly and are easy to use

Very good location, helpful staff. I come back to their store all the time for renting trailers. Their Manager also hard worker .

Tony always treats me well. I reserve a 5x8 trailer every 2 weeks for my volunteer work.

The location owner was very nice and helpful when I arrived. I would choose them again if I needed a trailer.

The trailer was completely functional. It was clean with good tires. Cosmeticly , it was not pretty but it was fully capable.

There was someone there that was able to help me disconnect the trailer from my car, which was nice. Everything else was fine and as expected. The staff were friendly.

Great customer service. Had the trailer I requested.

Guys in the office we great. Price was good and ease of pick up and drop off of our 5x8 trailer was smooth and quick. No issues.

Thank you for walking me through my first trailer towing experience! I appreciated your kindness on a hectic day!

Kevin is an outstanding customer service rep helped with all aspects of the rental during both pickup and drop off. A true asset for U-Haul!!! Trailer was in great condition and worked perfectly.

Ive rented multiple times and various trailers, each time the trailers are in good condition and robust. Highly recommend this location.

Josh rented me the trailer in the rain. He was absolutely fantastic!

Great service. Trailer in very good condition. No problems. Thank you so much.

The grass property where the trailers are could use a solid mow to make access a bit easier. The staff was friendly and helpful. The equipment was available on short notice and was completely functional. Cant ask for a lot

Make sure to take the wood blocks when picking up a trailer that they have so when you unload, you will have something to put by the tires otherwise it was a great experience to rent from them.

Much better condition trailer this time compared to last time which I had difficult opening back gate.

During drop off the people showed me where to go and unhooked the trailer. All closing paperwork was done without my presence and card on file processed final payment. Very enjoyable experience.

Nothing that I know of. They hooked up the trailer for me and removed it. This extra step helps.

Trailer was ready to go and everything went smoothly with this rental.

The counter staff was great and so was the guy in the yard who hooked up the trailer.

Nice trailer for what I needed it for

Very friendly and helpful people. Helped me select the best trailer for my car to haul. Hooked and showed me how to hook it up. Instructed me on how to drive with a trailer.

Easy pick up, very personable and helpful with hook up of trailer!

They have a large variety of options and were able to get a comparable trailer when Conneaut Lake Truck Rental another Uhaul dealer failed to meet and provide me with the trailer I reserved.

Great operation! Everyone I engaged with at the location was friendly and quick. The trailer was in great shape and worked well!

No suggestions, I think Kim is her name, always super friendly and easy going. Theres another location closer to me but I prefer the flexible easy going service I get here for the 3-6 times a year I need to rent a little trailer for a day or so.

Great system returning the trailer.

pick up and drop off was easy, trailer was in good shape

Great place to rent trailers. Nice facility.

They made sure to have the ramp trailer for me as that was important and I had requested that type of trailer.

J4 Trailers bailed me out in a pinch! Needed a trailer for the weekend and they were very easy to find and great to deal with.

I have used this location 3 times.He is always on time and ready with the trailer when I arrive.Trailers were always clean and ready to go.

Best uhaul ive been to. Staff was helpful and nice. Place was clean and easy to access. Equipment was well maintained. They helped me fix my trailer wiring. Itll be my go to uhaul from now on.

Great experience, trailer was very clean, towed perfect.

The young man was great a light wasnt working on trailer.he immediately grabbed tools and fixt the problem for me.great customer service.

Nothing. Everyone I interacted with there was professional. I made the reservation at that location in person and I dealt with three people in the process of making the reservation, getting the trailer rental contract done and them hooking up the trailer.

The rental process was flexible, smooth and easy. The staff were very helpful in connecting the trailer to my truck. Excellent service!

I have rented trucks and trailers from this location many times and everytime its awesome love the people. And bring them some peanuts to show some appreciation.

If you are looking to get a trailer to assist you with moving, this is the place to do it. Timmy was easy to work with and very accommodating to help me solve the towing problem I was having. Great experience!

All went well it was after business hours about 5:30 pm the same day we picked up the trailer and we called ahead and the lady was there to show us where to park the trailer,

Very smooth with the paperwork on a trailer rental. I can not think of anything that needs improvement.

Rented a trailer and it seemed to be in great shape. Nothing to improve to me, service was great equipment was great

I buy and sell old motorcycles. Both places are my go to. They Both are very helpful and friendly. This last trailer I rented was wonderful easy easy nice. I will rent this type again.

Larrys was ready for me when I arrived. Trailer was ready to go, paperwork was complete. It took about 5 minutes to hook up, test the lights and get on the road. Larrys service was excellent. I would rent from this business again.

This location was awesome. The quickly checked me out and unhooked the trailer for me!! Super nice and extremely helpful.

Super easy drop off. Very helpful getting the trailer put in the right spot and I hooked from the hitch.

U-Haul is our go-to destination whenever we need trailers; typically we use them for camping trips, to pack all the gear that wont fit in our SUV. Great service, great staff; very helpful!

Overall an easy rental and the trailer was available as promised. The employee attached the trailer and made sure all was in working order.

Trailer was ready on time. Agent was very courteous and quickly hooked me up, in the rain

Awesome job to everyone!I drove into their lot and within minutes the enclosed trailer I rented was removed from my vehicle and put away before I even finished the paperwork!!! Great response

Really good job by team at Rotary. Really glad the heavy sturdy trailer ramp had a spring assist so did not need 2 strong backs to lift it up back into place. Thx

Kevin at this location was fantastic. I had to utilize roadside assistance during my trailer rental, and that went smoothly as well.

I dropped off the trailer at U-haul in Ocala, FL. They were great!

Pulled up for drop off trailer and they disconnected it and I was on my way

Professional and friendly staff. The Glendale manager was personable and hooked up the trailer quickly did the safety and light checks.

Nothing. The people at this location were very friendly, professional and efficient. I was checked in and was hooked up to the trailer in about 10 minutes. I couldnt be any more satisfied with this location.

Drop off was excellent. You just dropped the trailer. Get your pictures. Easy spoke with John. Wonderful guy. Yes, I recommend this place for easy drop off.

I rented the trailer to pick up a mower. It worked well, and I returned it without any problems. Thank you!

Very easy process. Communications prior to pickup very good. Received specialized trailer as requested.

Quick check in to pick up 6 x 12 cargo trailer, pleasant staff to work with.

Friendly, efficient service. Careful returning trailer, trying to u-turn on busy 180 if coming from the East probably isnt a good idea. I turned around at the next light and approached from same side of highway. Still, easy and a pleasant experience.

Very good trailer, kept up very nice, good customer service.

The 6 x 12 trailer was easy to tow and made my move convenient. The staff at this location were very quick and helpful. I will gladly rent this trailer again when the need arises.

very helpful. Disconnected the trailer. made return process effective

Trailer drove like a charm nothing to complain about

Trailer was in great condition and the staff was very friendly and helpful.

Nothing to improve, it was simple and efficient, trailer look good and do the work like it should

Levonte got my trailer set up and made the return easy

Afnan is very accommodating and excelent customer service. I will go back to this location only because of her. She goes above and beyond to get things done during my uhaul trailer rental experience.

Savanna did a great job with the trailer that I rented, both on pick up and return.

Always great people to hook up the trailer to our SUV.6th time renting from this location.

Simple and hitched up trailer for me

Great trailer. I appreciate the touch less checkout!

Not a threat my. The trailer had been serviced by Uhaul corporate with new tires. Sandra was incredibly helpful.

Service is great, I rent trailers that you tow for a few hours from time to time. This location is great at accommodating these cheap, everyday rentals.

Easy large lot to leave trailer

En realidad todo en mi viaje fue excelente desde que ped informacin hasta el proceso de que me colocaron el remolque y todo el camino fue sper sin ningn problema

This location was very quick to get me a replacement trailer when someone hit mine on the freeway. Easy inout, friendly and helpful staff.

I was happy with how quick the process was and how friendly the staff were. It was very nice of them to show the process of hooking up the trailer, I had never seen it before.

Office personnel were courteous and professional. Outside person assisted with hooking up the trailer and verifying all lights on the trailer were working.

I needed a trailer for a couple hours checked me in fast. Got me loaded up fast. I got there about five minutes after they closed. I couldnt get the app to work and one of the workers help me after hours. Good guys working there?

Super friendly and helpful, even though there was heavy rain while I was hooking my trailer up!

Reserved the trailer and was ready for me when I got there. Quick and easy pick-up and return.

Great service, got the trailer off and me checked out in no time.

Only a trailer but courteous service.

Fido, welcomed me to the store. and the staff did a great job getting me in and out of there. No issues with the equipment and even changed my reservation to a different trailer, which was better for my situation and saved me some money.

Nothing. The person who checked me at the counter was very polite and helpful. She explained all needed on the trailer I was renting.

Super easy pickup, plenty of space and off a main road, staff helped get the trailer onto the hitch

Encouraging to set up our rental trailer for use.

Always on point when I rent a trailer from here.

Excellent service, trailer was ready when I arrived and was hooked up by an employee

We had a positive experience renting a trailer yesterday. It was quick and easy. Taylor was very knowledgeable and charismatic. She had us laughing and made the few minutes of paperwork enjoyable. She goes above and beyond!

Personal help finding the trailer drop off location and help getting the heavy hitch unhooked. Quick in and out.

Sarah and Daniel have done a great job of attending to our needs. It is unfortunate that they are not supplied by Corporate with newer trailers to meet their clients needs.

We rented 6x12 enclosed trailer. Got great help with hook up, light check and disconnect and parking at the end. It would be good to indicate type of door on the web, double or roll up choices. Great staff, reasonable price.

The girl that helps me with the trailer was very nice and friendly, she said she was very happy with the trailer because everything was working perfectly,

As always, I had another seamless rental from Uhaul. Although the trailer looked a little rough, it performed seamlessly on the highway when loaded. I have always had success with Uhaul when in need and their equipment has always come through for me!!!

This place is my goto always, they are staffed, WORK FAST know their products and have lots of truck and trailers available. Just the uHaul outdated technology slows them down thats all.

I dropped the trailer off at 7:00 and was met in the drop off area. He was able to do everything on the phone he had, and I received an emailed receipt. Was there maybe 10 minutes. That is the Oklahoma way!

ez in and out. they connect and disconnect trailer which is nice.

I believe the person we dealt with was Jenna I think thats her name. She was super friendly and very helpful. We had never used a U-Haul trailer. She was so helpful giving us tips on how to have a safe journey.

I appreciate how easy the whole experience was. From booking, pick up, adding extra days, and returning the trailer. But what I liked most of all, the friendliness to everyone I spoke with or came in contact with. In one word, AWESOME!

Smooth transaction and clean trailer.

Great customer service. No issues, trailer I ordered was there and ready and clean . Helped in hooking up and un hooking the trailer Thanks for tue help

Bob and Sandy were great! Very helpful with attaching the trailer to my truck and giving a tutorial since it was my first time.

Staff was quick and helpful, Emanuel was able to hook up the trailer quickly an test my lights to get me on my way in no time.

Was efficient from the start - trailer was ready and additional equipment I needed was on hand. Very pleased.

The cargo trailer was just the perfect size. The staff person was very helpful and knowledgeable and renting was very easy. The representatives at the 1-800 number were very helpful in helping me get another drop-off location. Overall, a very positive rental experience.

Staff helpful and friendly. Trailer pulled well.

Friendly service and great team. Got the trailer for a smal project. Highly recommend.

Best U Haul in the area, great friendly service, and clean trucks and trailers.

I rent trailers from this Uhaul location 2 to 4 times a year for the past 12 years. The staff is excellent; courteous, professional, friendly, helpful. Every experience I have had with them has been a good one.

I rented a trailer from this facility and the entire transaction was fast, easy, and smooth from start to finish. Excellent customer service and a great overall experience. I would definitely rent from them again!

Im a frequent trailer renter. Just want to say the whole team at Cermak is excellent. But Tony always goes above and beyond with his thoughtful service. Its much appreciated.

Great experience. I rented a storage room and then dropped off the trailer. Very professional and easy access

Awesome experience. Just needed a quick trailer for my gold cart. Rented a motorcycle one for 16 and was good to go. Dropped back off a couple hours later. Thanks so much

All their equipment looked clean and in great shape. No peeling decals on their trailers or any equipment.

The crew here are heads and shoulders above all!!! My trailer turn in was EXCELLENT!!! I thoroughly enjoyed it!! Kudos to the Chickasha crew!!

Thanks to the attendants for quickly swapping out the frayed connection cord which prevented trailer lights from illuminating

Best U-Haul experience Ive ever had. Fast courteous service. In and out the door with trailer in about 10 minutes. U-Haul has improved a lot.

The girls in office were super sweet so was the guy that helped us hook up trailer

I appreciated that staff hookedunhooked the trailer for me. That was a huge help.

Young that waited on me very respectfully and very professional Great attitude and very helpful Saturday Morning when I picked up trailer

Very helpful staff. They even hooked up my rental trailer for me.

Very helpful and reminded me when trailer was due back.

Gave me an awesome trailer that made it easy to load my stuff!

The trailer was ready when I arrived right at store opening time. Staff got me off and running quickly. Exactly what I needed when I needed it.

It was easy to rent an enclosed trailer. I will definitely continue doing business with U-Haul. Thank you

I was very happy to have selected this location to rent from. The owners were extremely friendly and helpful with my rental of a trailer. I will certainly rent from them again.

Rene is great! He is personable, helpful and easy to do business with.Trailers are always clean..

Easy to get to and accommodating staff. Ive rented many trucks and trailers through this location over the years with ease.

Dropped trailer after hours and did not interact with any staff. However the facility was impressive, the lot was clean and well organized. Would visit again for sure.

Everyone is nice and accommodating. I love that the tires are always in newer condition each time Ive rented a box trailer.

Nice people, smooth process, trailer was in excellent condition.

Great customer service. The 6x12 trailer worked great for what we needed today.

uhalul always has top notch equipment always clean, good tires,lights all work, easy to tow.

Excellent all around. Fast, courteous service. Excellent utility trailer.

The trailer was the best riding trailer that I have ever used. Check in and out was conducted very pleasantly.

The staff was very friendly. We rented a U haul trailer to pick up cabinets at Ikea in Halifax. We had to drive back to NB and didnt unload until the next day. Unfortunately our trailer was not air tight and there was water damage to our boxes.

I always have a great experience with Uhaul. Mary is helpful, and provides excellent customer service. She is helpful in so many ways and gave me a crash course in backing up a trailer and it worked! I was able to back it up at our home right to the garage door. Thanks for the tips Mary!

excellent service, helped answer all of our questions and made our trailer rental seamless

Easy transaction, trailer was in great condition

I did not go inside so I cant comment on the cleanliness. Attendant was very helpful and cheery!

Dragged that trailer 1300 miles and had no issues!

Best place to rent a trailer that Ive come across in 40 years of doing so.

Weve just moved so Ive rented several trailers the past few weeks. This location being an actual U-Haul operation was a breath of fresh air. So nice dealing with people that know the real ins and outs of Edmond.

the new facility is very nice compared to the former Park Street location. Staff were helpful and friendly. I rented a trailer with no problems. Simple, easy and convenient.

From start to finish so easy to rent the uhaul trailer. The clerk that checked me in was great. The employee that attached the trailer to my hitch was great and I dropped it off and the employee helped me again. Easy great experience.

Second time Ive rented a trailer at this location. Staff is always nice and helpful.

It was a great easy check in. They hooked up the trailer, they unhooked it when I came back. So fast and easy. Well done by the boys that helped me.

Staff were wonderful to deal with, trailer was excellent

The person working the lot met me as I drove in to pick up my reserved trailer, he gave me instructions, hooked up my trailer while I was inside finishing the check out, met me as I returned and guided me once again, and made everything go very smooth.

The trailer was clean and the gas station guys were great.

Really quick, friendly, efficient service; the dropoff probably took less than 5 minutes. Hassle free. The one way trailer rental was a good value for the 4x8.

What I expect from uhaul. Staff were outside and unhooked the trailer and very helpful. Received the email of return before I left the lot.

easy in easy out. customer service was right on trailer was exactly as described and did the job with zero issues

Really great staff. They assisted in hooking up the trailer and were friendly. The location is a little tight to maneuver equipment but its all good.

Fast and easy pickup of trailer. Staff friendly and helpful.

This goes very well when you reserve with the app and return in self service. I had my own trailers in the past, never again. I just rent when I need with you guys!

Anthony at Garden Depot was super helpful and went above and beyond to make sure I had the trailer I needed and also made sure it was securely attached to my truck. Excellent service! Highly recommend!

Trailer worked great tows well

Customer service was great, trailer great, I was a couple minutes late, and they didnt charge me which I appreciated

Front counter staff were great, as were the crew that hooked up and received the trailer

Dave was exceptional helpful! I had never rented or drove with a trailer on the back of my truck. Dave walked me through the process and made the experience very easy.Thanks again!

Shawna the store manager was extremely helpful and professional while renting a 5x8 trailer from this location.

Booked online, got to location, the guy working there was friendly, efficient and helped attached the trailer. When I dropped it off he helped me unattach the trailer. Smooth and quick, exactly how things should run.

The pick-up location was changed and while we did not receive a call, We got the text and the folks in Concord could not have been more accommodating. The trailer worked great.

Reservation was easy, check-in was fast, and hoo-up of trailer was fast and simple. Its could not have taken more than 15 minutes. Drop off inspection was thorough and fast also. This was a great rental experience!

The first motorcycle trailer was damaged, I got just one block and had to turn around. The gentleman at the front desk immediately arranged for another trailer. It was fine. The people that work at this location are friendly and professional. I would recommend this location to anyone!

Called for a trail at time of closing had it ready fantastic customer service

Very thoughtful and responsive staff. Upon return of my trailer Damien Spelling? was very helpful knowing that I was not proficient at backing my truck with a trailer offered to unhitch it and take it back later. 1st Class

I needed to move a Motorcycle and was not sure how to do it, but I went to U-Haul in New Port NC and the trailer was near brand.. I had no issues. I recommend these guys.

The owner did an excellent job, professional, and friendly. I needed a hitch and he install it for me. Very nice experience and I enjoyed talking with him. The trailer was perfect for my task thanks to his advice. Thanks.

Ten out of ten. Had a marker light issue in my truck they stayed late. To let me do a repair so the trailer is safe for use. They didnt have to help but they did and I appreciate it. I eill only use this location when possible for all future rentals

Was out and back in right away, staff were helpful and got the trailer connected and dropped with ease.

Both getting the trailer we rented and returning it was great. Both people that helped us were very nice. The location was easy to pick up a trailer. Plenty of room in the parkin lot.

Staff was nice. Hooked the trailer up,and unhooked it when I returned it.

Your Hendersonville, NC location is staffed by friendly and professional people. They did a great job, and the trailer I rented was in good condition.

The associate was willing to back the trailer into a spot for us as we were inexperienced with backing a trailer in.

The trailer worked great. Very pleasant drive.

I needed the trailer earlier than the reservation. The staff had it ready for an earlier pick-up.

Great service , equipment was very clean and operator was a very cool dude .made sure trailer and lights were all in working order .

Be sure the trailer is hitched correctly and safely.

Nice trailer. Easy transaction. Easy after hours return.

Good and efficient service, I even got help to hook and unhook the trailer.

This is the best uhaul. Never excuses just efficient reliable trailers and trucks and dependable staff.

Nothing for this rental, everything went smoothly and the utility trailer was great.

None. They were very helpful and the trailer was ready and clean.

Friendly, accommodating staff. Lots of space to position the trailer upon return. Lots of inventory for last minute rentals.

They guided me in backing up the trailer which helped a lot! The check out process was simple and quick. The staff was very friendly.

Wurst Sons is also a towing company and mechanical repair shop. Thats a great combination to be a U-Haul dealer . They are very competent and easy to work with.

Everything went well, from picking up the enclosed trailer, to dropping it off. Kerisha, at the Inkster location, was very pleasant, quick getting the paperwork done, and pretty funny, too!

I appreciate this location always having a trailer ready when I get there. Ive called other locations that didnt have any 5x8 trailers available when I tried to reserve in the past.This location always has a trailer ready

Older trailer but was clean, worked well and pulled great.

There was a issue with the trailer spring making noise but it was addressed by DJ who made it quieter. Much appreciated.

Great service, great equipment! Easy to use, with great instructionsguidance from the staff, including initial hook-up and testing of Lights, and U-Haul App use. Worked as advertised for a 250 mile move! Would gladly use Gottis again.

We needed something to haul firewood for a 3 night trip and this was plenty big enough, had room to put gear as well

The Owner of this location is a stand up guy. I was in a pinch and he worked very quick;y and hard to secure the right truck and trailer for my needs. Cost was affordable and very little red tape and hastle.

I did not speak with anyone at this location as it was closed when I returned the trailer. I left a message and they took care of everything else. Super smooth process. It couldnt have been easier.

Trailer was clean and had good tires. Did not have any issues.

Trailer was ready and easy to access. The guy running storage facility was very helpful. Will use them again.

Trailer was ready to go, hooked up and off to work

Everyone was great, the equipment is well maintained, no problems at all, and I was even offer to help with small benefits. I always use U haul for all my movings. Ty.

Arrived on a Sunday to rent a trailer, staff onsite was extremely helpful knowledgeable, this is my go to U-Haul when ever I need to rent trailer truck if need be

This was my second time to rent a trailer from Automotive Solutions in Mount Vernon, OH.The staff is friendly and helpful. I will be back again the next time I need to rent from U-Haul.Thank you!

The person renting to me hooked the trailer up to my car and was very nice.

Check tail lights as well as turn and brake before letting trailer out!!!!! My truck notified me the tail lights were not working, so they replaced trailer before I left site. This would not have been good for night driving!!!!!!

Did an awesome job with helping us with the trailer

Nothing, best experience renting a trailer. Very professional and made renting a trailer painless. A

Guinness was really helpful, very competent with trailer wiring issues. She rocks!

This is always been my go to place to rent trailers or trucks. Everyone is so friendly there.

This is the only place I rent trailers from.

Excellent service. Had the trailer I needed. Quick transaction, quick hookup.

Convenient pick up and drop off. Very pleasant experience. Trailer was in great condition. Love the fold down door vs the ramp

Personnel were great and fast to get the trailer unhooked so I could be on my way, excellent service

The trailer was adequate. Definitely well used but inside was clean and it travelled well. Chains in good shape.Staff member attached trailer and off we went. Drop off spot was convenient for home.

This is my second time renting two different type trailers in the past two months. Each experiences provided great customer service both on the phone and at the actual pick up locations. The entire process was smooth, the rates were very fair and the equipment was in excellent working condition.

I have rented trailers from this location a number of times and I have always had great service. The father and son team that operate this location are always very vey helpful.

About the third or fourth time I rent a trailer for my quad team is always on point. Cheaper that paying 130 bucks for storage of my trailer monthly

Dropped the trailer after hours, but have always found this location good.

Equipment was clean and ready. The staff were very helpful to get me set up. The trailer worked great, excellent value for 6 day rental. Return was easy.

Overall great experience and trailer was perfect for my needs. Sometimes hard to find someone in the back yard so I had to unhook the trailer myself, no big problem.

The location was good and the owner was friendly, but the trailer I rented had a separated tire and vibrated badly. U-Haul was wonderful about fixing the tire when we stopped for the night. The technician showed up promptly and replaced the tire. He was friendly and courteous.

This was a great experience. Booking was easy. Pick up was easy, the staff were friendly and helpful. The trailer was clean with new tires and towed easily on the 12 hour trip.

All I had to do was pulling in and he took my trailer off and I left. convenient.

Im normally use to doing in yourself to connect the trailer. Was impressed for the worker to connect it for me and make sure it was secure.

Very reasonable and easy to use. We had someone else pick up the trailer for us and it was no hassle. Thank you

This is the third time Ive rented a motorcycle trailer from this location, and Ive been completely satisfied, very professional very polite

No problems renting a 5x8 trailer, owner hooked it up to my truck. Return was easy, attendant un hooked it from my truck! I will rent from this location again.

The size trailer that I needed, when I needed it. fast pickup, even faster drop-off. perfect.

Jen helped me obtain a trailer on short notice. A pleasure to to rent from this location!

We rent a trailer every year for Rotary Oktoberfest. Is very convenient and close

Very friendly staff. First trailer was pulling funny, she was very accommodating in letting me choose a 2nd trailer.Once I aired up the tire on the 2nd choice trailer I had no problems, didnt have to air up again.

The process was easy, staff very knowledgeable and friendly, and trailer looked and worked as expected.

Owner was very nice and polite, hooked up, and unhooked trailer when complete. They were busy when returning trailer, but stopped and unhooked me anyway. First class service!

Sales clerk was nice and easy with which to work. Tech was efficient loading the trailer. Well run organization.

The customer service was wonderful from the phone call to hooking up the trailer. Everything went very smooth and efficient! I would definitely rent equipment from this location again

Great smooth running enclosed 6 by 12,for my local use rental needs. I am a frequent Uhaul trailer rental Front desk Warren hooked the trailer up fantastic Thx much K

This location was clean, very friendly, did a thorough walk-around of the trailer with us. Appreciated the quick in--out at pick-up given the multiple location changes time changes leading up to, the day of, that I encountered with U-Haul.

Very nice and helpful in getting me set up with a trailer. Gave me a hitch for hookup the trail because I did not bring one.

Sherry always helps me with my reservation and her team is always thorough with getting my trailer safely ready to go!

The associates were helpful and the daily rate for the trailer was very reasonable. I was satisfied with every part of the experience.

1010 everything was great - service - price - value. The trailer was great and easy to pull - I will definitely do this again - great experience!

Excellent customer service, worked with me to ensure I rented the correct trailer for my move.

Agent was very helpful and he even changed the equipment as we determined that we needed the next size up trailer.

Great experience, will come back next time we need a trailer!

Pick up and drop off was quick and easy, trailer was exactly as needed

5x8 trailer ready as promised. In out in 15 minutes.

The guys that work the lot at this location are great. Excellent customer service and extremely helpful. Ive rented 2 or 3 trailers from this location and they always do a good job. Thank you again.

The staff offered extra to figure out our trailer lights problem. We were very pleased.

I did an early drop off but the trailer is nice and weve not had a problem with it, we rent it week after week.

Great service very handy trailer to get the job done.

He quickly removed the trail from my car and got everything checked in for me.

The guys were GREAT!! My first time getting a trailer and they made the whole process very smooth!!

6 x 12 trailer is the best loading and towing trailer out there!

Great job I was meet as soon as I pulled up, they ate it and helped me park the trailer. Great customer service. I recommend them to family and friends.

This location have the best, worked Equipment available to us.I should buy trailer to my self, but the price are ok, plus friendly worked!Thank you !

pleasanthelpful staff at the Spanish Springs location, during both the pick-up and drop-offHave rented both the long haul and the in-town 5x8 enclosed trailers; while the in-town had the ramp, the long haul had siderails better suited for tie-downbungee-cord anchoring.

I didnt get her name that took my reservation but she was excellent. Very professional and courteous. Not only did she take my reservation she came out and helped hook up the trailer.

Lulus is the only place I will rent from. The best customer service and ease of transaction to rent trailers

Andy was very helpful hooking up the trailer and getting me on my way! I will use his business for all my rental needs!

Owner was great. Helped me hook up the trailer. And when I brought it back he came out and helped guide me back. Highly recommend this location. Very friendly and great to work with.

Super friendly team. Quick and painless experience. They had my paper work printed, trailer hooked up which they did for me and on the road in 9 minutes. Fantastic.

Great customer service - no issues with trailer retrieval and hook up!

Very good experience. Equipment had all new cables and chains. Tires in good condition. Equipment was clean and everything worked. Recommend this location.

Jalen and his team are a pleasure to work with. I rent a trailer several time a year --they are always friendly and helpful!Steve. B.

I have rented from this location at least 5 times now, and the service is always excellent. Check in is quick and easy. They even let me plug into a trailer several days ahead to test my lights to make sure everything worked.

Nothing! Donovan was very friendly, fast and efficient. It took only minutes to get my rental and he even hooked up the trailer for me. I would definitely recommend this location to anyone.

Quick and easy drop off with no problems. The employee also noticed the two brand new tires on the trailer!!!

Understood and accomodated my needs. Love how they connect and disconnect the trailer. My goto location!

Good to return to as well as when we rented here in August, we got a nice, CLEAN trailer.

Great trailer at a very price and prifessional, expedient service!

The staff at this location are so friendly and helpful. I have rented a 26 truck, a 5x8 trailer and bought numerous boxes. Everything was so easy and very professional. They also were extremely helpful with getting the wiring for my car working so I could tow the trailer.

Great service! Well maintained motorcycle trailer and the staff was very pleasant.

The trailer was mostly cleaned. I left it completely swept out, instead of partially swept. So I did the job twice for you.

I walked in, greeted with a smile, didnt get the gentlemans name but, he took care of everything..Done in like 10 mins with trailer attached and driving off the lot. Thank you

I appreciate the rugged and thoughtful design of U-Haul trailers. This motorcycle trailer was everything it should be, at a great price.

I rented a trailer at this location 6 times in a month and found there service to to excellent ever time.No time wasted in and out great to deal with!

I rent utility trailers often from this location and the manager is always very helpful and efficient. It was a great overall experience.

Everything was in tip top shape and the trailer rode amazing for the 8 hour drive I had.

Great Service. Love the new Big Toy trailer I saw. Looking forward to renting it

The folks at this location were friendly, professional, and had the paperwork ready to go, the trailer was staged out from ready for me at the time arranged, U haul products were awesome, but the People that greet, and interact with customers are THE Best

Someone was there to tell me where to park the trailer and another person helped me unhook. The paperwork was done quickly. Very efficient process. Went very well!

1110Best u-haul experience I have ever had. Hands down. Will be renting trailers and trucks from here when i need them moving forward. And the gentleman that hooked my trailer up was incredible. Cant emphasize that enough. Great customer service. This is the place. This. is. THE. spot

Rented trailers there twice and both times they were ready for pick up and drop off was simple. They were very helpful.