Great service for a great price. Everything arrived on time in great shape. We will definitely use you again if we have any other moves.
The experience overall was very positive. The people in WA were always helpful and professional. The pod arrived in CA earlier than promised. I had a very good experience and would recommend them.
The drivers that dropped off and picked up our uboxes were amazingvery grateful.
This location was great. I did have an issue accessing my Ubox as I made an appointment for 6pm and was later told no appointments after 5pm so I did not access the Ubox one of the days it was booked. The customer service was great though and the staff were all very kind.
Lenena provided excellent customer service in delivering the UBox.
This is my second time using a Ubox and I recommend it to others!
A wonderful experience yesterday at U-Haul. Mr Necessary was great when I checked out my Ubox and I was happy to see Isabella again when I checked it back in - Isabella helped me in April and was wonderful then and now. Highly recommend working with U-Haul and I will again in the Spring!
Highly recommended.I received my container 10 days before the original delivery date.When I called to rescheduled they were really helpful and kind.
The lady who both delivered and picked up my U-boxes in Sunderland, ON was excellent! She was very friendly, cheerful, professional and prompt. I give her an enthusiastic 5 star review!
The U-Box is the next thing to heaven on earth in terms of convenience in storage. The only proof that Im not a pack rat was having this unit within arms reach. You guys gals are just great! From communication to timing - Outstanding customer service!
Very impressed the pod was able to be delivered down a residential back alley and the delivery truck navigated the Chicago city streets up get here! So convenient and smooth all around!
Very happy that I went with the Ubox from U-Haul. All 3 drivers were very professional and thorough with their jobs. I would highly recommend using this service.
U-Haul was the best. Dropped my containers when they said and picked up. No issues, everyone was so friendly and helpful. Would definitely recommend, hoping not to move again but if I would I would use!
I highly recommend a U-box. It was convenient affordable. U-Haul was helpful, responsive communicative throughout the entire process
I honestly did not pack my stuff super securely as far as protecting it from breakage. And absolutely nothing was broken. Great service, so friendly, would highly recommend your company in the pods to friends.
I was amazed that the only broken item was one plastic hanger! My drop off and pick up delivery driver Annah was extremely helpful, professional, and friendly. She was excellent to work with and made sure the box was picked up quickly after I finished unpacking it.
Our experience was amazing from the day I called to inquire about the u-boxes. Everyone I spoke to and came to our home for pick up and delivery were friendly and knowledgeable. Thank you UHaul for a great experience.
Theresa delivered and pick-up excellent!
Very pleased with U Haul and using the box was great, simple and easy!
Very pleased with my U-Box move across the country! U-Haul was very easy to calltext with, provided plenty of communication throughout the process, and the value for us was great compared to boxpod shipping competitors. 100 recommend!
Will use U haul again!Containers much better option than professional movers!!!
So many furniture pads!! Impressed throughout the process with UHual and the UBox containers. My neighbor is interested after seeing how how easily the containers can be maneuvered and setup. Love the ability to extend as we waited for the house to be painted. Thank u!!
Nothing was broken and therefore packed well by a Uhaul recommended mover. I stored my UBoxes for a long time and now have moved everything out of them. Would recommended Uhaul if you need moving and storage.
Tucson Team was great. Very easy to contact and kept me up to date during every step. Delivery and pick up were flawless. Highly recommend.
Everything went great! Will use U-Box again!!
Ernie and the staff were excellent! Very helpful and friendly. My boxes arrived 5 days early. So that was a bonus. They were able to reschedule delivery and I was able to arrange pick up easily once I had emptied the boxes. Not a thing was broken! I shipped two big screen TVs.
I could not be more pleased with the U boxes and the service that was received. Communication was excellent and the workers were so helpful and nice. 5 stars across the board and highly recommend! TY for making this easy, safe, and stress-free!
James did a great job dropping off and picking up our Ubox at the Lafayette LA destination. He was friendly too. Only one problemthe link tracking the delivery stopped working. I called the staff in Sulfer, LA, who helped me. Thank you, U-Haul!
The staff answered all my questions and were polite even when I needed them to repeat the instructions. Chardonnay dropped off and picked up our Ubox and did a great job of informing us of our options and the timeline.
Overall outstanding performance from all of Uhaul staff. Everyone was nice to work with and helped make this process go smoothly. U-boxes are efficient and easy to use, highly recommended.
This location was extremely helpful and accommodating when we moved our young adult son from FL to Chicago. The Ubox containers were the perfect solution for his move. All items arrived safely without any damage. The staff at the Chicago location were awesome.
I had a great experience throughout the move, from packing to picking up my empty PODs. Thank you to all the personnel that were involved in moving me from Colo. To Alabama. Everything was right on schedule. I will recommend U-Haul to all my Family and friends.
You advertise a price then it ends up costing 400 dollars more. Be more upfront about pricing. Your competitors are. My experience with the actual container was great. The drivers were very friendly and efficient when delivering and picking up. Overall it was a great experience
Jordan was extremely friendly and professional. Amazing delivery of my unit and items.
Manager was extremely helpful. Delivery person friendly on time and pleasant. I would recommend U boxes for everyone.
This was the ubox receiving location for a move from Juneau, AK. Both locations have been excellent to work with.
Very happy. Kept me informed as to the movement of the container. Highly recommended
Thank you for the friendly and courteous driver who delivered my up box to my home.
It was a good experience at both ends of our move. Well recommend using u-boxes to our family friends. Echo, our u-box delivery person was especially helpful efficient.
The only problem was that they faced the box away from the house
The drivers who dropped off and picked up the container were very friendly and helpful. The same applies to the staff I spoke with on the phone. I would recommend this option.
Very friendly people helping me dropping off and picking up the boxes. Get prepared for boxes to be deliveredpicked up earlierlater than their scheduled time.
First time using the UHaul box and it worked great!Glad I didnt get one of the wooden boxes.
I am really satisfied with u hual u box, really impressive.Drivers, staff is really friendly
The beauty of loading your own items is that you determine what is most valuable and you pack it accordingly. We got all our pods when we wanted them all items were in great condition and everything arrived that we sent. Cant ask for a greater moving experience.
Willow the driver did an excellent job of navigating our dead end street and with a smile the whole time. The team member that called me ahead of the box delivery, noted something incorrect on the order and corrected it immediately, making for a smooth delivery and pick up. Good job team!
I had a great experience with my ubox rental and move. The delivery and pick up of my box was timely and efficient. The cross country move and arrival of my box went smoothly. I am very happy with my choice to use Uhaul Ubox for my recent moving needs. Highly recommend!
Excellent experience; communication was great; always informed of times for pickup and delivery. No surprises in pricing: precisely as quoted initially.Tanya, who delivered and picked up UBox, is a credit to UHaul. Helpful with a sunny disposition!
The entire experience was great! Terry at Blockhouse Storage provided the most excellent service for my household goods, storage and continuous access to my boxes. He was accommodating. He was also great with communication. Highly recommend both Uboxes and Blockhouse Storage.
Extremely impressed with this location in their proactive and friendly communication and the condition of my U-Box, the ease of locating and unloading it on the appropriate daytime and customer service approach! Well done!
I am very satisfied with the whole Uhaul pod process. I used the moving help service for pod pickupdelivery loadunload. The pod traveled from the East coast to the West coast and there was not a single broken or damaged item. Highly recommend!
This made my moving experience SO easy. Im so pleased with this experience. They were so helpful and detail oriented. They also worked with me to have it delivered earlier than planned. I will absolutely be using the moving box service for my next move.
Daniel the mgr. in San Jose was great! He was extremely helpfulfriendly.I believe the rep who dropped offpicked up my container was Trina? She was fantastic. Extremely hard working and very helpful.Id recommend Uhaul Ubox.
Late to pick up the container, but beyond that, went flawlessly. Got container delivered in time and in tact. A little pricey, but Id definitely do it again and recommend it to others.
UHaul did an amazing job on our cross country move using UBoxes. We are grateful to all your amazing staff for the high quality service, hard work and great communication, as well as extremely reasonable price. Do not waste your time with other moving services - UHaul can do it all and do it well.
I wish I knew about U-haul boxes before. This made my move flexible, comfortable, and less expensive than a moving company.
Only problem we had was the pods got to lakeville on time but delivery to our address in Faribault couldnt be completed until 7 days after they got to lakeville. We just picked up the pods ourselves to speed up the process.
I had 2 boxes pick up! Everything went very well.
Fantastic experience. Thanks. I have been telling everyone I know about how great the box was.
Very happy with the ubox experience.
Excellent experience using Uhaul boxes! You all get a 15 out of 10. We couldnt be more pleased with the service and the friendlyhelpful staff.
I was totally amazed that the whole experience was so easy. My Ubox came as scheduled and was shipped off right away. I definitely recommend this company and its Ubox.
Containers were easy to load and haul. Employees were super helpful and knew what to recommend and how to make the move as easy as possible. Friendly staff at this location
The staff here was very helpful in getting my Ubox available for me to unload. I appreciate it.
Love that I could follow the progress of the container. Everything went smooth and Im a happy customer. Thank u
Amazing drop off and pick up container service in Foley!
This service was perfect for my move. It was really helpful to have extra time to load and unload the containers verses using a truck. Being able too store them for a few weeks was great gave me time to paint the new house.
Employees were friendly , helpful and profesional. I would reccomend this company to anyone. My move across 2000 miles with 3 Boxes was easy. Thank you Megan and Makayla in Post Falls Idaho !
Be able to take furniture pads back in UBox delivery truck if not needed.
An amazing experience so stressless I will definitely be using pods again in the future
UHaul UBoxes are great for any move. I used them for a cross country move. Everything was on time and arrived safely.
My u container was a few days late and some things were broken. The movers are amazing!
The location in Tallahassee worked well with me. They called me a few days after my uboxes arrived although I had forgot about them and made the process of closing my tab very easy. If I had to recommend a site in Tallahassee to someone Id say them.
The Ubox is the best moving tool out there!! They drop off the box to your home, you fill it, then they pick it up! I went from Ohio to Arizona and they kept it in storage until I moved into a new home. The app is user friendly I am very very pleased.
What a great option for moving! Self loaded, used a moving service: Two Men and an Angel in Carrollton TX. Went like clockwork! The Plano facility had the Uboxes ready to pick up. The movers were amazing! Very careful and so nice.
Pods arrived late due to lack of drivers but Chasity was amazing and went above and beyond to deliver them late at night before movers arrived made sure we still to our weight tickets.
Excellent excellent service from my first phone call to when the Ubox was picked up. I couldnt ask for better service. Half the price of the Pod company. They picked it up in California on time and delivered it on time in Orlando Florida. I would highly recommend them.
The driver who picked up my box pod from my new home was incredible!Here manipulation of the semi on my streets that are so very tight was above and beyond. What knowledge. She was so friendly, helpful, with perfect customer service.I give her an A plus plus!
Excellent experience with U-Haul staff and services. The UBoxes worked perfectly in that there was no damage or heat-related problems. Very happy with our experience.
Jennifer S. was amazing! So helpful and professional and courteous. Expertly placed the U-Boxes right where we needed them and was super helpful with tips and ideas. Greatly appreciated!
This is my third U-box move. The all have been positive, but the team was very helpful and the drivers were exceptional. Unfortunately, we had to make several date changes based on a delayed closing- each time the team was helpful and accommodating.
Portia was very friendly and helpful, and delivered our container on time and carefully which we really appreciated because we had a small drop-off location! Everyone we spoke with on the phone was very friendly and helpful throughout the process as well. Thank you so much!
This was a great way to ship items from one state to another. The process was easy and everyone kept me well informed throughout the entire move process. Everyone I interacted with was friendly also.
We had an excellent experience all the way around. I highly recommend U- boxes. They are more economical than their competitor. Employees were very professional, helpful, flexible. I would use this service again and I will recommend to others
Delivery driver who dropped off and picked up the U-Box was awesome!
The team at the Kahului U-Haul were exceptional, put my U-box in the shade and made the whole experience easy. From renting the van to the move, explaining how the shipping system worked, and when I could expect my container to arrive.
U-Haul and U-Box is the only was I will move from now on. Affordable, simple, streamlined. The staff on both ends were great! Flexible, helpful and friendly.
Everything went just fine. I had no problems at all. Also absolutely no damage. I will definitely recommend the Ubox container and the Goodyear facility was outstanding.. Thank you.
Exceptional customer service! I had to change the delivery date and U-Haul was extremely accommodating. Every step of the process was smooth. I will definitely use U-Haul containers for my next interstate move.
This process was seamless and extremely easy. Customer service was excellent and the ease of changing the pick-up date was unbelievable.I used my container to store items in my garage while I epoxied the floor.
The u box program was excellent all the way from start to finish.
Robert did a great job with our box delivery and pick up. Professional and problem-solving.
This is the only way to move. Pack it, move it, store it, have it delivered and unpack. Thanks U-Haul.
Lady who dropped off the container was very professional. The staff at the Flint pick up facility was very professional.
I would recommend the U Boxes 1000, my items arrived earlier than expected and the staff was amazing, friendly, caring and knowledgeable.
Great experience. All staff was very friendly and helpful. U-Box arrived early which was great and nothing even shifted within container. Will definitely use again!
Great customer service. It was delivered exactly to the right spot. And it was picked up on time and shipped. We received the u-box on time and it was placed in the right location. Later it was picked up. Everyone was so friendly.
Everything was great and both Ubox delivery drivers were excellent, kind, and answered all of my questions.
Nothing to improve. The staff does an excellent job. They were very helpful and flexible with the times i needed to unload the U-Boxes.
Ubox arrived early and contents were in good shape. U-Haul team members were always professional, friendly and knowledgeable.
The Fairbanks, Alaska, crew does a good job. Very accommodating. The U-box system is very good. I would suggest you phase out the tarp-covered boxes in favor of the hard-shell, waterproof boxes. Sometimes the tarps can be in short supply, delaying when a customer can pick up his box.
The entire U-box experience has been wonderful. Everything has worked to perfection. Uhaul has provides great service to us on this move.
Recommend UBox to anyone moving. Great service.
My containers arrived a week ahead of schedule....thanks!
The whole experience was great! This was my first time with U-Box. Thank you for hiring some way cool chicks that know how to handle heavy equipment on both sides of the State.
This was my first time using the U-Haul moving containers, and I would 100 use them again. During our move across the country, every staff member I spoke to was friendly, our goods arrived safely, and the payment process was very straightforward.
Uhaul kept us in the loop. We appreciate the uhaul for keeping us in the communication during the pick up the ubox from the address. The individual who came to pick up the ubox has great customer service. I appreciate her cooperation and communication with us. Great work.Thanks
I am SO HAPPY I chose to move with U-Boxes. It saved my life when my apartment was not ready for 6 weeks! I cannot say enough good things about moving this way.
The ubox driver, Carmen, is the absolute best!!
The team has been great throughout the process. Special recognition to Killeen Tx team for reliable delivery and pick up by CJ.I had plenty of pads.Goods arrived in great condition!I only have one move remaining. I will call you when I need you!
We used a U-Box to move some furniture from CA to AZ. U-Haul was well organized, prompt, and communicated clearly every step of the process.
Other than a minor delay in getting the box delivered to our home, U-Haul keep us informed and updated every step of the way. The delivery drivers on both ends were both prompt, friendly, and efficient. We would recommend U-Haul in the future.
Pick up of the pods was 3 days late but other than that everything was good. The employees were great
Be more communicative about shipping delays and try to coordinate across warehouse locations for shipping logistics
The ubox experience was great. I will definitely used them again in the future.
Great experience all round, price was better than others and the customer service was awesome. The best way to move - U-Box rocks
The young woman who dropped off and picked up the 2 pods was extremely efficient, pleasant and a good representative of UHaul.
The U-Box was the way to go. Easy to schedule, load, and have delivered at the other end. The U-Haul team did an excellant job communicating when the U-Box was arriving and being picked up. I would certainly use U-Haul U-Box again.
We are still looking over a few things. Recommend better communicatuon between freight companies and either u-haul or the customer! And no longer use the company my box freighted with!
I have used U Boxes many times to move and have always had exceptional experiences. Its an easy and affordable way to move and will use U Boxes again in the future.
Everything about U-Haul and this process was exceptional. I was kept informed all along the way. Im very glad I chose the U box option versus driving a trailer up from Arizona to Washington. Thank you to the entire team!
The uboxes were amazingbest move in my life! Uhaul made it super easy.
Nancy and Greg were a pleasure to deal with. They parked our U-boxes right in front of our storage unit which made unloading them a breeze. The unit was a perfect size, clean, and ready for our things. Very convenient location for east central NH.
Staff were very accommodating in getting our U-boxes ready in both Baltimore and at our destination in Phoenix.
U-Haul was AMAZING!!! I cant say enough good things about the process for moving with the u boxes. Thank you all so much from the bottom of my heart.
Excellent help from U-Haul. I used U-box. Excellent service from the moving help in both companies for both loading and unloading. I highly recommend every service I had used.
Coordination of delivery and pickup of two separate boxes was done very well, and the deliverypickup person was very personable and very good at what she did, placing the box in my requested spot and making sure it was level.
Improve your dates for the actual pick up and delivery as stated when making arrangements with the uhaul boxes. Having to rearrange the schedule after set dates makes it hard on custermers.
The Uhaul short distance delivery driver Kate Kathleen, when above and beyond to ensure my containers were delivered and picked up on my need dates.
Overall the experience was very positive. Would be nice if the drop off of the ubox could be scheduled for the early AM. Renting the truck and trailer and bringing the box to the apartment was a good alternative. Delivery was great and no property was damaged.
It was overall a great experience without any hassles.Boxes infact arrived earlier than expected time and was extremely helpful. Anytime I give a call, the customer service is very friendly and helpful. Definitely the best and affordable option I would always consider for a move
I will recommend the boxes to anyone moving
Amazing experience, would definitely use a U-box again.
The amount of furniture pads promised was not provided, but we still had some. All of the transport went well and our u-box arrived early.
Great experience. Only thing to improve is staying within the delivery time communicated - I was told delivery from 1-3pm and got a call at 11am and I was not home. The driver was thankfully able to drop it off at the ideal spot. Thanks!
I couldnt be happier with the overall U-Haul experience from North Canton. The delivery windows I was given were accurate and easy to plan around for example, 12-3 for pickup was what they confirmed the day prior which made it easy to know when to expect them.
Much appreciation for Cassie in CA and Shar in MI for ubox drop and pick up. Nice people that greeted me with a smile and a positive attitude. As a first time experience with the u-box process, I am pleased it went as planned and without any troubles.
I had a great experience with my cross country move with a U box container.
I was very happy with the level of service and that the U-box was delivered 4 days early.
Everything was great! I didnt have the full 24 for one of the boxes but that was okay. We had more than we needed! This is a great way to move anywhere and will highly recommend how easy it was!
Another great experience, local to Baltimore U-Haul was able and willing to accommodate picking up one ubox per day and the staff were super friendly and helpful
U haul boxes across country was great. Zero complaints.
Great experience with u haul pods and storage! Will use them again if needed in the future. Recommended them to a friend who is using them to move and then storage for the pods.
Pick up and delivery of containers went smoothly, good customer service
Every facet of the move using U-Haul from U-Boxes to cardboard boxes and tape was excellent. The Who move could not have been better
Friendly helpful staff. Ubox showed up on time
this is my first time working with Uhaul in this capacity. I want to let Uhaul know that every service I requested from Uhaul, boxes, tape, Uboxes, 4x8 trailer, has been 100 satisfactory. The communications were perfect, the staff was pleasant and Im about to order another larger trailer.
Questions do not apply to us, as we picked up, unloaded, and returned a ubox, but overall satisfactory
The drop off of the u boxes was great.
Remind customer to buy locks for pod ahead of time or sell lock and deliver with pod.
Thanks for all the furniture pads, they were helpful. It would be nice for those U-boxes to have a few more internal tie-downs.
It was a pleasure using these boxes. Very easy process and all my goods arrived early and intacted. I want to thank Jeanette in ottawa for great service unloading the pods and I also want to thank Chris in Barrington Nova Scotia for his amazing and friendly service!!
Thank you for everything. The U-Box experience was easy and efficient! I appreciated the up -to -date texts and the Super friendly drivers!
Thank you to Mishun and Kash who were efficient and professional. We appreciate your help loading up the U-Boxes today!
I honestly appreciate the service. They have been very flexible and supportive during every step. Delivery of the containers and pickup and arrived at destination even before the actual mentioned delivery date.I am very happy with the service.Thank you
Everyone did a good job with scheduling and they were pleasant to deal with. Jacob, the delivery and pick up driver was excellent. He placed the containers well and had good advice. Overall this was one of our best moving experiences and we are letting our friends know.
Thank you Uhaul Ubox for helping us on our move. We appreciate you all!
I would highly recommend Uhaul box. The experience was effortless. Uhaul kept me informed. Im 63 and moved halfway across our country by myself. Everyone was so nice and professional. Customer service is exceptional
The staff at this location were all outstanding, but it seemed like the UBox processes were new to them and there was some confusion about exactly how it worked. But they got the job done and were very pleasant to work with. I would not hesitate to return.
Deliver the box on time, I had a 2 week delay of my box and multiple misinformations
The UBox was the greatest thing EVER. Thank you for helping us move seamlessly across the country!
What a wonderful experience dealing with U-Haul box arrived before I even arrived in my new state. Thank you all for being so professional and so helpful right from the day I placed the order. Until the delivery of the U box and then the pick up of the empty box. Thank you so much.
I am so impressed by the Ubox service. Keep up the good work!
These U-Boxes are such a great idea. Im so glad I found that you had them. Made moving our local move very easy. Everyone was so easy to talk to and work with. Will recommend to anyone I know who needs storage.
Everything was great. Anthony, who delivered the U-Boxes and picked them up, was also great, friendly, and was able to perfectly put them in great locations for us. No damage at all going across the country.
Everyone was extremely helpful, kind, and cheerful, starting with the person who helped us reserve the container, to the persons who delivered it to both locations and who picked up the empty container. Overall, a great experience working with U Haul.
Everything that could go right, went right, from information to reservation, to delivery retrieval, processing payment. Many thanks.
Liz, delivered and picked up my U-Boxes. She was awesome. She arrived on time or early for both the delivery and pickup. She thoroughly explained the process and all of the items included in the order.
The process was easy. We liked the updatesregarding our Container. We found the conceptto be well thought out by U-Haul,and any personal interactions with staffjoyful, professional and helpful.Thank you for a great experience.We will definitely use your Services again!
The origin location was very helpful with information, and the whole concept of U-Boxes was the perfect solution to my transport needs.
Excellent service. We also worked with pods annd their service sucked. Def go with uhaul for anymoving help
There were actually too many furniture pads, but honestly, U-Boxes made moving across the country so much easier and less stressful.
Plenty of furniture pads, only very minor damage and only because of the way we packed it. I will definitely be using U-Haul pods again for my moving services.
The UBox made it so simple to get our goods from state to state. Its a little spendy but at least everything went according to plan and all goods arrived on time and intact.
I cannot see enough positive things about my experience with UBOX. I have moved several times and never had it this easy. The staff is well-informed well trained, friendly and eager to make the Customer experience positive.
Waukesha office was wonderful in every way. Everything about Fort Pierce FL was the complete opposite except the driver who delivered the boxes. All other communications with Fort Pierce was horrendous.
Great communication all the way through and the staff that dropped off and picked up the U-Box were really nice.
Everyone at U-Haul box were very professional and very helpful. We enjoyed our first experience with U-Haul box!
very satisfied with UhaulUbox move from California, of Brothers Moving in Boston, our moving help to deliver and unload, was great. Good communication, fast, efficient and friendly service.
Awesome kept me well informed . Will do it again! Have told many people about it already and they are going to do it too with the U container
I would definitely used uhaul boxes again. Great experience. Thank you!
My experience with Ubox was excellent!
Every single person we talked to was so amazing!! The driver who dropped off the containers in Colorado was very helpful and gave us great advice for setting them up. We really appreciate all the support. Not one single thing was damaged in our move!! Thats amazing!
Absolutely no complaints - my UBox actually arrived earlier than expected in a great way and everybody was very helpful and kind. I would 100 recommend this service to anybody looking to make a cross-country move!
Unbelievable customer service. Great experience and will use UHaul again. I have already told others about the ease of moving with U-Haul Boxes and will continue to share my wonderful experience.
I had the BEST experience with you guys. Fairly priced, always on time, super communicative, and my items arrived safely. I will certainly use uhaul ubox again and recommend you to all. Thank you :-
Glad the u-boxes arrived early! The Cypress Ave location in Redding, CA leaves a lot to be desired. I would love to leave a review for that location specifically
Overall my experience with you has been very pleasant and I would recommend you to anyone. I would like to send a special thank you to Portia for her expertise in selecting the best place for the containers, and her help with me keeping them a bit longer than thought.
Highly recommend UHaul U Bixes to our friends
The driver who delivered our U Boxes was exceptional! Her parking skills were great. She had a positive and friendly attitude.
Very happy with our experience with the U box. Everybody was very pleasant to deal with from the delivery coordinator to Becky Driver I was very happy
What a great experience! The delivery drivers were especially helpful and did everything with care! Loved the convenience if the U Boxes!
Its was great experience with Uhal pods.Uhal made the moving simple and easy, so happy choose Uhal.Thanks too Uhal team
Fabulous experience. From FL to MO. U-Haul Box made it so easy and very affordable compared to the other box companies I contacted.
Nothing. Everything was great! Very helpful and friendly customer service and on time delivery and pick up of the box
Coordinating the pickup of items from the storage box was very easy. The staff was helpful.
Give all the the Ubox delivery drivers a raise. Theyre always professional and fantastic
Very pleased with how the delivery of the storage pod went in Texas.
Great experience, love the women showing their expertise. I am still waiting for the container empty and loaded weight. Everything else was amazing
Sam delivered and picked up our containers and she was absolutely fabulous at her job. She place each container in the location we needed to allow for proper loading and when it was time to pick up she gently loaded all our containers on the truck. This was a fabulous service.
I never went to the facility, but based on my U-Box experience everything went smoothly and my U-Box arrived at its destination in Houston a whole day early.
Austin Tx was pack up location then shipped to Champaign, IL all went smoothly, communication was clear at both places, loved that in IL my box had tape with my name, even though I knew my box , there were so many boxes, with the tape- spotted right away- great process. Will use again!
Excellent service from delivery to end! Staff helpful at every point. I love the ease of texting ANY changes. Definitely my GO TO for my next move!!
I was really impressed with my whole Uhaulexperience. The staff was professional, friendly and very helpful. Communication from the company was excellent. My moving box arrived early. I would definitely recommend them to others planning a move accross the country.
Besides the delay on delivery to my address it was a great experience.
This was such a pleasant experience. I was contacted every step of the way, box was delivered great in both cities. Would highly recommend
Excellent customer service. Delivered my stuff from TN to AZ 1 week less than the max time they said. Nothing was broken and everything arrived in great condition. Hopefully I wont need this service again but if I do I will use the U-Haul Boxes. Thank you U-Haul
The only thing I would suggest that when dropping off the containers make sure you check with the owners do not have pets.
Impressed with ladies that dropped off and picked up box on both ends.
Great move. Was most impressed at how things flowed and the labor help was outstanding. Highly recommend U-Haul pods for long distance moves as its very cost effective.
So very impressed with the UBox service!! Everything went perfectly for our move. UHaul communicated with us during the entire time and let us know as each step was completed. Thank you to everyone whom we crossed paths with from beginning to end, you all are amazing!!!!
The ladies that dropped off my u-box containers were awesome. So nice and helpful.
The containers were delivered and picked up during the time window promised. Driver Makayla was great!
Be more upfront and transparent with delivery details. Ensure all staff are on the same page with timeline.
Everyone was super friendly and very helpful thank you all for your help moving from Texas to Arkansas was definitely better with u pods
We needed more containers than originally thought. Everyone I spoke to was easy to work with, thoughtful, and I would recommend this process to anyone. Tara was exceptional to work with too!
Wasnt sure what to expect with u-boxes but entire experience worked out very well
I would use UHaul boxes again! Great job!
Great experience, thank you. Will be recommending Ubox to others.
Dru was extremely helpful in explaining the U-box, rental, and helpers. She arranged for the helpers, U-box, storage, and final move. I hope all the U-Haul customer service people are as good as she is.
Mr Black was exceptional. He went above and beyond to get us what we needed. Unfortunately the U-Haul did not have any containers left so we werent able to rent from them. But Mr Black was amazing and an employee to be proud of and lucky to have working for you.
I recommended U-Box to all of my family. It was easy to schedule and the pickup and drop-off were excellent, even though I have a challenging pickup driveway. I will use them again.
I would definitely recommend the UBox to anyone needing a moving service
U-Box arrived earlier than expected and everything was intact. This was surprising because I had a lot of fragile items. The staff did great in handling the box. Would definitely use again if the need arises.
Everyone i worked with was very helpful and considerate. Only issue was my box arrived about 3 days later than expected.
I cannot say enough about the people I dealt with. Everybody was super friendly, flexible, and helpful. I would recommend the U box process to anyone!
There were no furniture pads unfortunately, but luckily I had blankets. The service was great, as well as the movers. Overall a good experience and would most likely use ubox again.
Just an excellent experience! Customer service was tremendous, delivery is on time and I am very pleased.
Our experience with ubox was excellent would highly recommend it to others. UHaul employees were very thorough cooperative with their communications throughout the process. That communication was comforting gave me confidence that Uhaul was the right carrier to truat with this mive
Everything went well. The driver Lauren who delivered the boxes was nice and polite. She placed the boxes to where I could still get in and out of the garage. Lauren and Rachel picked up the two boxes everything and everyone were great. I would definitely use storage boxes again. Cudos to UHaul.
This has by far been the easiest move Ive hadthe Uboxes were delivered on time in the morning picked up later in the afternoon. This particular location in Boise has the most amazing staff customer service. I used their helpers and they were just as good. Thanks so much.
Excellent overall experience using U-Boxes for a cross country move.
The box delivery driver was EXCELLENT! What a rockstar!
My only issue is that the boxes were delivered at our new house in the opposite order to what I requested, so that all the boxes came before the furniture did.
This whole experience was outstanding from beginning to end. Special thanks and kudos to all the staff that dealt with us each step of the way. Everyone was friendly, helpful, and yet professional. We will certainly be recommending U-Box.
My U-Haul U-Box experience was fantastic. My U-Box arrived earlier than expected and all of the contents had remained undamaged and just as I had packed them. The container actually holds a lot more than one would expect. Staff at both locations were very helpful.
Easy reservation process and timely ubox delivery and status updates. Everything arrived in great condition and on time. Would definitely use again on a future move.
The Part of our ubox experience in maine here before it gets shipped has gone GREAT. The women who drive the trucks and forklifts to pick up and deliver the boxes are INCREDIBLE and efficient and friendly. Amazing to watch, they are truely so good at their jobs.
The staff at the Diamond location in Anchorage was excellent, always very helpful. Always had the UBoxes ready for pick up. I would recommend them any time
Colorado Moving Company was great for loading and all.And the delivery and pick up of the ubox worked great in Tempe as well.
The whole process went very smooth. Very convenient way to move. I would use U-Haul containers again.
Excellent serviceEvery step when I have a question, U haulAgent helped me to understand the process well and my experience is smooth and definitely recommend to everyone.I came to know about the U box from my brother moving experience.
Very professional, courteous, friendly. Very good rates, the shipping was very fast. Nothing was damage, shipping was perfect. I would definitely recommend to service to everyone.
Great experience from U-haul Container delivery in Colorado; Container pick up in Colorado; Container delivery in Florida; Container pickup on Florida.5 stars across the board.
Jessica was very professional and pleasant to work with. Delivered and picked up U-boxes on time and placed them exactly where they needed to be making sure there was no damage to our belongings and the property being placed on. I would definitely use Uhaul again.
I used Premier Movers who picked up and delivered my U-Box container. They arrived on time and packed my U-Box container by handling everything with care, organizing the space extremely well.
The whole UBox experience with UHaul was excellent. The UHaul staff was prepared, professional, accommodating, and priced well.. It put us in complete control of the moving effort. I highly recommend them.
Brandy in Muskegon did a great job getting the container in the perfect spot. The people in Corvallis were top-notch. I will be using you again.
Service and communication thru the whole process was very good. Nice new shipping container. Delivery and drop off drivers were very professional and nice.
I am very happy with my U-Haul box experience. My household items were kept safe and dry for almost a year while I looked for a place to buy. The fee to bring the boxes to my new house was very reasonable and it made my final move very smooth!
Used the Box twice, once from Harrisburg,PA to Columbia,SC and recently from Columbia,SC to Austin,TX. Will use it again and again if needed.
We put no furniture in the containers, all boxes.Everyone at this location was helpful in getting things started, when I was able to reach them by phone
Carlos the general manager is so professional and so friendly, he knows whats hes doing. He even stored my ubox in safe location rather than sitting under the sun. Thank you carlos.
Everyone from Colorado to Arizona U Haul was professional, knowledgeable, helpful and responsive. Using U-Box was the easiest, most cost effective way for moving my stuff. I have recommended using U-Box to my friends that are moving this fall.
This experience was very positive. Staff was extremely helpful, costs were reasonable, and U-box arrived on time with everything intact. I would recommend U-haul to others and will use U-haul for my next move as well.
This is the second time Ive used UBoxes locations Victoria, BC and Redcliff, Alberta and it was very good both times.
Courteous, kept me informed, site is easy to navigate. I would recommend the UBox , the price was affordable. This is the second time I have used them. Excellent!
Everything went smoothly from delivery of pods in Columbus Oh to drop off in Bikoxi Ms. thank you U-Haul staff. All items were in tack. A special thank you to Stephanie once our pods reached Biloxi MS. Highly recommend the U-Haul pods.
U-Haul delivered to a facility 22 miles away instead of in the city where it was required. It cost us mileage and time to have people that you recommended unload.
The communication was terrific. The drivers all called in advance, which is rare. I received text updates every step of the way. I would strongly recommend U Box service. Thank you!
My experience with Uhaul was awesome! This was the best experience of my move. Everyone I dealt with was very professional and friendly. They all did a great job. Customer service was great. The ladies who transported the uboxes did an awesome job!
Excellent service! Yall do need to advertise more for the UBoxes. I was unaware of them until a family member suggested UBoxes. Such a better option than PODS. And way easier to use
We had a good experience at all stages with UBox rental.
Our UBoxes were delivered so I do not have a rating for the location. However, everyone was very helpful here in Indiana and in Washington. Everything arrived without issue and exactly when we were told. I would recommend UHaul Uboxes to anyone!
The driver delivering my Ubox almost took out my gutters on the corner of my house. They may need practice backing into driveways. Otherwise the process was overall easy and efficient.
much easier than i expected, I was not willing to believe i could fit everything in 2 uboxes, having a 2 bedroom condo with 30-40 large boxes and furnature. but ended up filling only one and a half.
I thought everyone involved about my container did an excellent job and I was very satisfied with service
Overall a really great experience. This is the second time I have used a U-Haul pod and I would absolutely use them again. The only issue I had was a delay with the initial delivery of the pod in Asheville. Everything else was spot on during the whole process. Thank you.
The staff at U-Haul is extremely kind and helpful. They were very attentive. The box arrived, got picked up, dropped off, and picked up again in a promptly manner. They were always able to answer my questions. I would recommend using U-Haul for anyone making a move.
This is the second time Ive used U-Haul U-Box service and Ive really happy with the service on both occasions. Its a really convenient way to manage a smaller move. The service was smooth and efficient.
Boxes arrived on time for delivery and picked up on time. Drivers were excellent and careful of goods in containers. Both Carmen in Florida and Rob in Rochester were great. Overall great experience.
UHaul has been an exceptional partner during our multi-step move. They made packing and storing our furniture easy, communicating was clear and direct, and retrieval was so smooth. It was an excellent experience!
Service was great! Everything went smoothly and was on schedule. Way to go for shipping a small personal area for the rate.
A hectic move but easiest part was the u -box. The service was excellent, I was honestly surprised by it. Thank you
We are extremely pleased with the service received from Uhaul. The process was smooth efficient. Employees were friendly, helpful very knowledgeable regarding the Ubox on box sides, shipping receiving.
Excellent service and timely delivery.
Tina, the person who deliverd the box did a great job, dropping the box off and ensuring it was in the right place. Great Job UHaul and great staff.
Katrina was very helpful, professional, and ensured I understood the process precisely. She helped to accommodate my drive way with the Uboxes and scheduling needs. Her help eased the stress of moving as I will use Unix again.
after the initial shock of being told our container was empty, staff were wonderful, helpful, and eventually found it!!
We have used 11 boxes for our move and each arrived on time and with no issues.
U-Haul services were very friendly and helpful at both ends of the move. Im glad I was able to use the metal Boxes. I would have been very concerned if I had the soft-sided ones. Especially since they sat for several months at the receiving end. Both units were dry and clean. I was very relieved.
I had a great experience with U-Haul! It was the first time using a UBox and I was very impressed with the size and how smooth the process was. The JJ mover was very kind and helpful! I would definitely recommend.
Excellent experience with U-Haul Pods excellent customer service
I was very impressed with the professionalism and friendly staff. Things arrived on time and in perfect condition. This stressful event couldnt have gone any better. Would feel comfortable recommending U-Box Containers to anyone.
Great experience all around!! So easy to use the wooden boxes.
Overall a great experience, a little bit of difficulty scheduling at one point, but in the end everything worked out very well! There was some small damage in transit but I think more due to my packing than a rough ride.
Another simple move using the U-Box.
This was my first time using the uHaul containers and I was very happy with the whole experience. I definitely would recommend this to anyone moving, especially cross country like we did. Everyone was very helpful and our containers even arrived early.
Everything with the container was good and fast with courteous service from each representative.
Excellent experience moving from Colorado to Florida, first out of state move and could not have gone more smoothly. Very affordable compared to other moving pod companies. Email and Text alerts as to delivery and payment withdrawals were so great. Very friendly service
Excellent service and love the Uboxes options. We will order them again soon.
I could not speak more highly in regards to how smoothly this transport went, from everyone I spoke to over the phone to the actual drivers that picked up and delivered. I AM PLEASED and would recommend this option with UHaul.
I was very pleased with the whole experience. U-Haul provided plenty of packing and packaging materials. The delivery and pickup were seamless on both sides. I would definitely do this again if needed. I would recommend U-Haul Box to anyone needing to move items from one location to another.
Advise UBox users to have their own padlock. All went well, no other suggestions.
Your instructions need to include a provision for 24-Hour notice of pickup of U-Box after delivery to the destination location. The staff and manager at the Des Moines location were great.
Fantastic driver.Jasmine picked up the u boxes on time and was extremely precise and fast in the forklift loading.She was clearly very confident and competent.I appreciated her care around my vehicle and caution in not damaging the walkways or driveway.
Great customer service and u box delivery was smooth and on time.
Remind them to have their own padlock for UBox, , tell them to follow directions in U-Haul videos, I was kept informed throughout drop off and delivery.
The entire UHaul UBoxes experience was an excellent one. Highly recommend.
Using the Uhaul box was a wonderful experience!! Would highly recommend.
Excellent service with the UHaul box! Would certainly recommend this service!
Picked up my container for shipping 4 days later than scheduled. Some clothes arrived with mold on them.
deliver the container one day late with the excuse that no have drivers available for that day.
The door needa replacing on my box
Everything went great except the pickup of the pods dont get scheduled like I was told. However it was fixed and I was not charged additional so all good. This was very easy and will recommend.
My box hasnt made it to the destination yet at this point I dont know if everything will arrive safely but I wanted to call out Martin for doing a great job with pickup. I had to delay shipment a couple of times and he rolled with the punches. First class employee.
Repair or replace some of the uboxes
The U-box service was simple and convenient. I was moving mostly tools and business inventory; while the size and weight limits of the U-Boxes at times was a bit restrictive: the overall cost savings and flexibility in scheduling, vastly outweighed any inconvenience.
I love the using your pods. This is my 3rd time needing them. Easy convenient reliable and not expensive. Staff has always been efficient and friendly.
This was a great experience! Will be telling everyone moving about U-boxes!
The man that dropped off and picked up the u boxes was friendly and helpful. The manager I spoke to on the phone multiple times was very rude!
Always, I was informed as to what was happening. The people i spoke to were great. The box came when it was scheduled to arrive and was gone the next morning.
Nothing! You have excellent employees at this location. They began to know my car and would have the box ready for as soon as I pulled up! I will highly recommend ubox and this location. Great crew here
We had to add a few more U boxes, on us though. Dates had to change but everything was communicated to us!
The young lady that delivered and picked up our containers was both polite professional, certainly what the consumer appreciates.
U-Hauls service exceeded expectations. The whole process from start to finish was great. The u-boxes were clean, easy to pack, and stocked with lots of pads. The staff was exceptional at every step of the process. Would recommend and will use again
Both delivery and pick-up of the pod were performed flawlessly. Both Kimberley and Ashly were excellent and are great representatives for U-Haul!
Very easy process. This is my second time using U-boxes to help move my daughter and everything has been super easy. The boxes are the perfect size. And the price is right.
I am 100 recommending UHaul U boxes to anyone moving!!!
Very impressed . Never did this before and so much cheaper than a POD! Recommend you to my friends!
Great experience with U-Box! The process was easy and convenient, with on-time delivery and pickup, and everything arrived safely. Being able to manage and control the entire process online would be a great added advantage and future improvement.
Excellent service, arrived within window given, great and helpful drivers.
Fantastic service from U-Haul starting in Delray Beach and ending in Indianapolis. Everything arrived as scheduled, delivery people were very accommodating as to where to drop the box which direction, etc. would definitely use again.
The two employees that work with U-Boxes at the St George location were excellent. They had great attitudes, went above and beyond expectations. The made my move easier and would recommend to anyone.
Loved the service I received. The team was on top of everything and I was informed the entire way through. I was quoted 3600 for this job by PODS to ship a small u-box from Colorado to Florida. Uhaul did it for me for 1600. Very happy with the service I received and shout out to your team.
Damage was due to packers doing a poor job, not UHaul. T Davis was awesome picking up the pods, very friendly and thorough!
I didnt have to go to the location, I was able to do everything on the phone or by internet. U-Haul made the whole moving experience easy and everything arrived exactly how it was packed. I was truly impressed.
Excellent experience. Uhaul container delivery driver Simone was professional, efficient, on time, courtesy and polite. Superior service
Everyone was so helpful during this difficult time. For the delivery there was an issue with the truck but the pods still got delivered that day as requested. I will recommend you to others. Thanks!
The u box was originally put in the wrong location in the apartment complex and when I called to see if it could be moved to the correct spot the staff was very nice. They had the box moved within an hour and a half. Thank you all for your great service, you are appreciated!
Appreciate driver working with heavy u-box to get on truck safely and efficiently. Items arrived on other side just as packed.
Very smooth experience. Shout out to Juan C who delivered the UBox to our driveway in CT. He was a very nice man and a pleasure to work with.
Easiest move ever. Our container was really early so we got our stuff before expected. Would definitely do this again!
This was one of the most smoothest state to state move thanks to U-Haul. Everything was timely and my U-Box arrived earlier than expected which was helpful to get a jumpstart with unpacking. Nothing arrived broken which was a shock. I will absolutely use this service again for future moves!
All great and easy process. They provided the metal boxes we requested.
Ive used these U-Boxes on a couple of different occasions. I have never had any problems with going this route. I used them to move to and from Alaska. Even though the boxes are a bit on the small side, they always arrived on time safe and sound.
All good The U haul pods very well built and have multiple tie downs for use. Love the portability
I wasnt aware UHaul offered driveway storage bins until some friends told me. I was very happy with the customer service, communication and price compared to other driveway storage companies. Thank you very much.
best moving experience in years! I highly recommend both Uhaul Pods - less stress and Addjng Uhaul Hrlp for the heavy lifting professionals!
Overall great experience and service. U-boxes arrived earlier than expected.
Reason pod wasnt on time was because the truck had something wrong with it. Im very satisfied with my U-Haul experience. Thank you
Include, with U-box, straps to help secure contents.
Overall it was a good experience. The only downfall is it didnt arrive on the date they promised.
Decided on U-box over truck rental due to convenience and distance. Process was super easy - will def use again
Allow more flexibility for pickup time of containers
I was so pleasantly surprised at how my entire experience was! From the beginning in Colorado all the way here to SW Florida. I had constant updates as to the location of my container and the delivery person - she was wonderful!!
Selecting the service, container and fees were all simple and straightforward. Communication was absolutely top notch and professional. Nothing was left to doubt. Will definitely recommend U-Boxes to others.
This ubox move could not have gone better. The folks on the pick up end were great, ubox was delivered on the other end a day early by very professional people, seemed like nothing moved in the ubox during transit. Highly recommend U-Haul ubox
I moved across country from RI to CA and was very impressed with U-Haul and their Ubox option. It was the cheapest option available for the move, everyone was very friendly and helpful, and my container arrived a few days early. I would absolutely use them again.
The experience receiving the U-boxes from the AZ location was much better than the storage in Virginia and shipping experiences, which were bad to awful.
Amazing service and communication. The scheduling, delivery and pick up were all top notch. Would definitely use Uboxes again. Love the idea you can load at your time frame, not all or nothing like with movers.
We have used U-Boxes for three different moves including this one. It has been a great experience every time. Im hoping to not have to move again for a long time, but when I do I will definitely be using U-Boxes again. Highly recommend!
The drop off and pick up of the containers went very well. All items arrived in great condition.
Drivers were very engaging and helpful, all aspects of the service were delivered in a professional and engaging manner. Have used this I-Haul U-Box service twice and would use it again if needed.
Fantastic service from everyone involved! Love that you use women to deliver and pickup the pods!
Our whole experience was great. The driver came two hours prior to the estimated time projected to pickup the packed boxes, but it all worked out fine. Winston was phenomenal! Our movers from Rocket Solutions that delivered our boxes and unloaded our boxes in Venice were also over the top awesome!
Very good service! All the employees I dealt with were the friendliest people ever! I would highly recommend U-Haul to anyone looking to move via U-box.
I appreciate the constant communication of emails and texts. I really like the live notification of where the driver is with the delivery. This is my second time to use UHaul UBox services which made my out-of-state move manageable and less stressful!
Put a gps tracker devise on the u-box so customers can check on its status
Fantastic! I got the recommendation for U HAUL from the moving company we hired. They said I only need 1 container, easily enough to fit.Just a little bit of extra stuff that could not fit in the 26 foot truck.
Awesome service! The containers made a major difference. Thank you!
Very impressed with UHaul boxes for delivery storage. I have already recommended UHaul.
We had our own pads and packed ourselves. Great experience 100. Professional staff, everything went outstanding, clean pods, exceptional communication and overall we will refer to family and friends.
UHaul boxes are great used for 2 moves to and from Florida.
This was my third time using UBoxes. Another very good experience.
The UHaul box did not come with the furniture pads, but we never needed. Overall, service was awesome, friendly and professional.
My boxes were supposed to arrive on 330 and I could access them on 331. They did not arrive at uhaul till 331 late and we were not able to access early as advised. Overall a wonderful experience from start to finish.
Everything went perfect from beginning to end. Uboxes were the perfect moving solution for our needs.
Im so glad I went with U-haul for my NYC to Chicago move! The team in Chicago is knowledgeable and easy to talk to. They were so helpful in assuring that my U-Box arrived safely and abided by Chicagos tricky parking rules. Thank you Avondale team!!
Everyone was helpful from beginning of my move up to the pick up of the UBox! Best experience and professional advise. Thank you for all your expertise guidance.
Great service. Would definitely use this service again. Being notified and staying in the loop of the movement of my household goods was great. Everything arrived on time and equipment was dropped off on the day they said it would be.
Ubox arrived early, which was a lovely surprise!!
We have moved a lot in our 26 years of being an Air Force family, and this was one of our best experiences!!! I would highly recommend the U-Haul uboxes to anyone considering how to facilitate a move!
Everything went very smoothly, and the Grand Junction U-Haul location was very accommodating with delivering and picking up the U-Box from our home.
I recommend to Update your videos, since only the wooden container appears. I would have liked to see the metal one and could have saved you the trouble of bringing me two containers instead of one, since the wooden one is smaller.
Everyone was very friendly. Great experience recommended my by my brother who came from Illinois with his U-Haul boxes!
Great service, Liz did an amazing job delivering the U-Box. She was on time, professional, and made the whole process smooth and stress-free. I really appreciate her great service!
Soooo much better than PODS, Ratpack, or anyone else. The App and customer experience was awesome. Thank you so much!
everything went well accept the shipping containers was sent to a location further from my house.
From first contact with U-Haul to delivery of containers the experience was flawless. Knowledgeable, caring, professional staff aided these 5 star experience.
Very professional all scheduled delivery of u-boxes and pick up and transport was as promised all belongs arrived in good condition No damageWell Done
Best experience ever! Friendly, knowledgeable and helpful staff. The service is unbelievable! My shipment came in very good condition. Nothing was broken or damaged. I highly recommend U-haul and U-box for moving.
The whole experience was very easy. The staff did an excellent job in communicating and the whole process went smoothly. Already recommended your service to others. The only reason U-Haul did not recommend a container was because we knew what we needed.
I was shocked! That a place like this exists. The Grand scale of operations is insane but needed. We have relocated a lot since 2017 and this place by far is impressive. The staff we encountered look like they know all about moving parts. Go Ubox!!
The ladies handling delivery and pick up on both ends of the move were awesome! Friendly, professional and darn good at what they do. They were careful and put the containers in perfect position. Great experience!
Really great move. Staff were very helpful and friendly. No problems and everything in the UBox arrived ahead of schedule and undamaged. Uhaul had all the material needed to pack and ship my stuff.
Everything went as well as expected. The u- box was 5 days later than the promised by date but I was kept well informed of the progress. The delivery to my driveway and pick up of the ubox was perfect. This is the 5th time I have used u-boxes and was very happy with it once again
The service was excellent, the container arrive before to my city and they help me the reschedule and they were very helpful
Jess was extremely helpful. This was our first experience using the U-Totes but the process was super efficient. We actually did need to come back the following day to get something out of the totes before leaving the area and again, quick helpful service!
t was a very positive long-distance moving experience with a U-Haul Box Ive already recommended it to everyone. From the initial price check to the very end, everything was clear and transparent. The app is fully user-friendly and automated. Thank you to everyone who helped us move!
Excellent customer service, scheduling spot on, all communications friendly and positive. I received the upgraded steel U-Box and in the future would insist on that, not the plywood version. Thank you
The Uboxes were an affordable and excellent way to pack my home, store the Uboxes safely until delivery across the US. Customer service every step has been AMAZING! Thank you also for delivering the Uboxes 7 days ahead of schedule, peace of mind having everything safely here is greatly appreciated.
Both the ubox drivers were SO nice, Haylee and I dont know the name of the first lady. Super friendly, efficient, and safe!
The staff is amazing. The drivers and delivery of my pods were flawless. Customer Service by both driver in my phone was extremely helpful. My pods arrived four days later than promised. But it worked out better in the end. Definitely would use Uhaul again.
Everyone we dealt with were very helpful and professional. I would recommend using u boxes to anyone making a move.
Very easy to work with. Answered all my questions. Both drop-off and pickup of ubox were on time and I was called by phone and notified by text message each time.
This is by far the best service and price should you ever need a POD.
The team was incredibly helpful and scheduled my UBox delivery to my new apartment and made the whole process so easy. I would definitely recommend!
So nice they delivered right to my house. So simple did not have to rent or barrow a truck. The service was really good too. Communication in point and timing was perfect. Thank you!
Top to bottom, excellent customer service and special shout out to Robert at the Oceanside location. Only unresolved issue was that even though the pods were returned much earlier in the month, there was no way to pro-rate the rent even though the pods were available to be re-rented.