Moving Help® Marketplace vs.Taskrabbit: Which Option Is Right for You
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If you’re deciding between the Moving Help® Marketplace and Taskrabbit for moving labor, both platforms can connect you with independent workers to make your move easier. The largest differences come down to how each platform is designed, the moving services available, optional protection plans, and the overall booking experience.
This guide will outline some of the key similarities and differences between the two brands, so you can make an informed decision when it comes to hiring moving labor.
Key Takeaways
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What Is Moving Help?
Founded in 2002, Moving Help is an online Marketplace that connects customers with local, independent moving Service Providers who specialize in loading and unloading U-Haul truck rentals and U-Box containers.
Moving Help is available in all 50 U.S. States and the 10 Canadian provinces. With more than 7,000 Services Providers, Moving Help is the largest labor Marketplace in North America.
Moving Help is backed by U-Haul and integrated with its products and services — customers can reserve a truck, U-Box containers, purchase moving supplies, and book moving labor in one place.
What Is Taskrabbit?
Founded in 2008, Taskrabbit is an online marketplace that helps users find independent contractors to complete various household tasks, including moving services.
According to their website, Taskers are available in all 50 U.S. States, as well as Canada and several countries in Europe. Note that services can vary based on available Taskers and location.
Moving Help vs. Taskrabbit: The Comparison
Pricing and Payment
Price is often one of the first considerations when choosing moving labor. Providers on both marketplaces set their own hourly rates, so prices vary. The average cost for two Moving Helpers for two hours is between $208 and $402. The average hourly rate for one Tasker is $40/hour, according to the Taskrabbit website.
Both marketplaces allow customers to compare providers before booking. Customers can review pricing, ratings, completed jobs, and services offered to select the option that fits their needs.
Both Marketplaces require a credit card upfront to secure payment but only charge for services after the move is completed.
Key Differences:
- Taskrabbit charges a Service fee and Trust & Support fee. The fee percentage varies. These fees are not refundable.
- Moving Help has a $5.95 Refundable Marketplace Fee that is collected at the time of payment. The fee is refunded to the customer after a review is submitted.
- Moving Help gives customers a Payment Code, which the customer shares with their Service Provider after the job is completed to release the payment. Moving Help recommends customers ONLY share their Payment Code after the job is completed AND they’re 100 percent satisfied.
- Moving Help payments are held in escrow until the job is completed, and the Payment Code is shared with the Service Provider, releasing payment.
- Taskrabbit payments are automatically charged after Taskers submit their invoice. All payments are made on the Taskrabbit app.
Pricing and Payment Summary
| Moving Help | Taskrabbit | |
| Rates | Helpers set rates | Taskers set rates |
| Payment | Upfront, online | Upfront, online |
| Stair, gas, and travel fees | No | No |
| Other fees | Refundable Marketplace Fee | Service fee, Trust & Support fee |
| Payment Code | Yes | No |
Booking Process
Both platforms make it possible to book moving labor online, but the experience is somewhat different.
With Moving Help’s booking process, customers enter their move details, browse local Service Providers, compare verified customer reviews and rates, and complete their reservation online. Moving Help can be booked on MovingHelp.com, Uhaul.com/MovingHelp/, and on the U-Haul App.
Similarly, Taskrabbit allows customers to select a moving service, enter details about their move, browse available Taskers by hourly rate, skills, and customer reviews, communicate through the app, and complete payment within the website or app.
If you need help fast, both platforms offer same-day moving services.
Key Differences:
- Moving Help doesn’t charge a cancellation fee. Even same-day cancellations.
- Taskrabbit’s cancellation policy states customers are subject to a fee if the job is cancelled within 24 hours or if the customer no-shows.
Booking Process Summary
| Moving Help | Taskrabbit | |
| Online booking | Yes | Yes |
| App booking | Yes | Yes |
| Cancellation | Free | Fees apply within 24 hours |
| Same-day service | Yes | Yes |
| Compare providers | Yes | Yes |
Services Offered
Both platforms can assist with moving labor, but their primary focus differs.
Moving Help
Moving Help specializes in labor-only moving services. Depending on the Service Provider, customers may find help with:
- Loading and unloading
- Packing and unpacking
- U-Box® container services
- Cleaning services
- Piano moving
- Gun safe moving
- Heavy furniture and appliance moving
Taskrabbit
Taskrabbit offers moving assistance alongside many other home services. Depending on the Tasker, customers may book:
- Loading and unloading
- Packing and unpacking
- Heavy lifting
- Truck-assisted moving
- Furniture moving
- Rearranging furniture
Available services vary by Tasker and location.
Both platforms offer item handling coverage — Moving Help has Safeload® coverage, available with qualifying Service Providers (starting at $4 for $500 in coverage). Customers can review Safeload eligibility during the booking process
Taskrabbit offers Taskprotect, which offers up to $1,000 in coverage.
Key Differences
- Because the Moving Help Marketplace focuses exclusively on moving labor, customers can compare providers based on moving-specific experience and customer reviews.
- As part of the U-Haul ecosystem, Moving Help customers can get additional moving services — truck rental, U-Box containers, moving supplies, etc. — all in one place.
- Moving Help is available in crews of up to five Service Providers.
- Taskers are available on an individual basis; if more than one provider is needed, customers need to make multiple bookings.
- Certain moving Taskers provide transportation along with moving labor.
- Moving Help offers a higher item handling protection amount — up to $5,000 on qualifying bookings.
Services Offered Summary
| Moving Help | Taskrabbit | |
| Moving labor services | Yes | Yes |
| Additional moving services and equipment | Yes, via U-Haul App | Yes, with separate bookings |
| Transporation | No | Provider dependent |
| Providers per booking | Up to 5 | 1 |
| Item handling coverage | Safeload, up to $5,000 | Taskproject, up to $1,000 |
Service Providers
Both marketplaces connect customers with independent Service Providers who offer moving services.
Moving Helpers are local business owners who advertise their services on MovingHelp.com and Uhaul.com/MovingHelp/. Taskers are independent contractors available for hire on the Taskrabbit platform.
Both marketplaces make service providers undergo a?thorough vetting process?that includes the moving company's point person/Tasker undergo a background check and identity verification. This is completed before the provider can appear on the respective marketplaces and begin accepting jobs.
Key Differences:
- Service Providers may earn badges (5-Star Hot Streak, Reliability Superstar, etc.) to showcase their performance to customers.
- Taskers have designations such as “Elite” and “Fast Worker” to showcase their performance.
- Moving Help has more than 7,000 Services Providers on the Marketplace.
Service Providers Summary
| Moving Help | Taskrabbit | |
| Performance designations | Yes | Yes |
| Providers | Independent business owners | Independent contractors |
| Background check | Yes | Yes |
Customer Support
If questions come up before or after your move, both companies provide customer support.
Moving Help customers can access support through Moving Help and U-Haul® resources, including assistance with reservations, Payment Codes, and qualifying claims via email, live chat, and phone calls.
Taskrabbit offers customer support through its website and mobile app for booking questions, communication with Taskers, and issue resolution, also via email, live chat, and phone calls.
Which Service Should You Choose?
The right option depends on the type of move you’re planning.
You may prefer Moving Help if you’re looking specifically for labor-only moving services, want to compare moving-focused Service Providers, need a larger crew size of two or more labor providers, or need help loading or unloading a U-Box container.
Taskrabbit may be a good fit if you’re already using the platform for other household tasks or need flexible moving assistance from local Taskers alongside other home services.
Both platforms allow customers to compare providers, read customer reviews, and choose the service that best matches their moving needs.
Ready to Book Moving Help?
Whether you’re loading a rental truck, moving furniture into storage, or packing for moving day, comparing providers ahead of time can help you find the right fit. Explore the Moving Help Marketplace to compare local Service Providers, read verified reviews, and book today.
Ready to add moving labor to your DIY move? Compare local Service Providers through Moving Help and get a quote for the services you need.