How to Pay Your Storage Unit Rent

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You’ve signed all the paperwork and packed your storage unit full, but how do you make your monthly payments? U-Haul self-storage facilities offer several convenient options that make paying for your storage unit quick and easy!

Pay Your Storage Unit Rent in the U-Haul App

Paying your storage unit rent through the U-Haul app is fast and convenient.

  1. Download the U-Haul app and sign in to your U-Haul account. If you don’t already have an account, creating one is quick and easy.
  2. On the home screen at the top of the screen, you’ll see a snapshot of your active storage rental(s). Tap View Details to access your storage unit information.
  3. If your storage unit does not appear on the home screen, select the Orders tab at the bottom of the screen to view your active rentals. Tap More Details next to your storage unit.
  4. From the storage unit details page, select Pay Rent to complete your monthly payment.

Pay Your Storage Unit Rent Online

Online payments are a fast, easy, and convenient option that can be done wherever you are. No need to make time in your day, worry about office hours, or wait in line when you can pay your monthly storage rent completely online!

To pay for your self-storage unit online, create or sign in to your U-Haul account.

On the left menu, navigate to My Rentals/Reservations to find your active storage rental.

On your storage rental, select the Pay Rent button, then choose one of the available payment options.

Pay Your Storage Unit Rent In Person

If you’d like to pay for your storage unit in person, visit your local U-Haul storage facility during office hours. A  U-Haul team member will be happy to assist you with your monthly payment.

Pay Your Storage Unit Rent Over the Phone

If you prefer to speak to a U-Haul team member directly, you can pay for your self-storage unit over the phone by calling your storage facility during office hours. Or you can call 1-800-468-4285 (1-800-GO-UHAUL) and pay over the phone with a U-Haul customer representative.

Additional Account Benefits:

  • Set Up Rent Reminders
  • View Payment Receipts
  • Enroll in Auto Pay
  • Add People for Authorized Access
  • View Storage Facility Information & Map
  • Manage Insurance Coverage
  • Update Personal Information

How to Set Up Auto Pay for Your U-Haul Storage Unit

Enroll in Auto Pay to enjoy peace of mind and never miss a payment.

To set up Auto Pay online:

  1. Log in to your U-Haul account.
  2. Navigate to My Rentals/Reservations and locate your storage unit contract.
  3. Select Manage Auto Pay and enter your payment information to enroll.

You can also set up Auto Pay at your storage facility during move-in or anytime during office hours.

What Payment Methods are Accepted?

U-Haul accepts all major credit and debit cards, including VISA, Mastercard, Discover and American Express. Cash, checks, and ACH payments are also accepted at participating locations.

When is My Storage Unit Rent Due?

Your storage rent is due every month on the same date as your original move-in date. For example, if you moved in on the 15th, your next month of rent is due on the 15th of the following month.

Why is my Storage Unit Not in My Account

If you are logged into your U-Haul account and you do not see the storage unit that you are renting, go to Find My Storage Unit and enter your storage unit information to have your storage rental linked to your account.

What Happens If I Don’t Pay My Storage Unit Rent

You can pay your late rent to get your storage unit balance up to date. If storage rent remains unpaid, then you may temporarily lose access to your storage unit until the rent is paid.

To help avoid late payments, enroll your storage unit in auto-pay or set up rent reminders on your U-Haul account.

Final Takeaways

Paying your storage unit rent is easy with U-Haul, whether you need to pay it through the U-Haul app, the U-Haul website, in-person, or over the phone. U-Haul also makes it accessible for anyone to make changes to their self-storage unit.

Still have more questions? Contact your local U-Haul storage unit facility or call  1-800-468-4285 (1-800-GO-UHAUL) for more information.

Looking to get another storage unit? Reserve one with U-Haul today!

 

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Find affordable, secure self-storage near you.

Frequently Asked Questions About Paying Storage Unit Rent

How can I pay my U-Haul storage unit rent?

You can pay your U-Haul storage unit rent online, in person, or over the phone. Simply choose the option that’s most convenient for you.

Can I pay my storage rent online?

Yes! Log in to your U-Haul account, navigate to My Rentals/Reservations, select your storage unit, and click Pay Rent to complete your payment quickly and securely.

What payment methods are accepted for storage unit rent?

U-Haul accepts all major credit and debit cards (Visa, Mastercard, Discover, and American Express), along with cash, checks, and ACH payments.

When is my storage unit rent due?

Your monthly rent is due on the same date each month as your original move-in date. For example, if you moved in on the 15th, rent will be due on the 15th of each month.

How do I set up Auto Pay for my storage unit?

Log in to your U-Haul account, go to My Rentals/Reservations, select your storage unit, and choose Manage Auto Pay to enroll and avoid missing payments.

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